Camila Quéré was efficient, kind, and respectful of my time. The overall process was extremely quick and effortless and she guided me throughout all steps, and gave me the information I needed, and... See more
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See what reviewers are saying
Camila was amazing! I have never had such good support and quick responses as Camila provided, she has truly been pushing on the right spots and with clear communication we have solved many issu... See more
It gives me great please to write about our experience in working with Mr. Jose Martinez to set up our French utilities and services. From the very beginning he was extremely pleasant, understandin... See more
Mehdi is an excellent support member. He had a complicated case i think to deal with due to SFR being very difficult. He went above and beyond to make sure this situation was corrected. He was polite... See more
Company details
Written by the company
Site d'information sur les contrats de la maison : énergie, télécoms et assurances.
Contact info
66 rue Sébastien Mercier, 75015, Paris, France
- selectra.info
4.8
Excellent
8K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Geoffrey Raveau is a fantastic agent!
Geoffrey Raveau from Selectra provided a fantastic service. Very easy process and highly recommend! Found a great car insurance deal and sorted everything for me over the phone. Couldn't have been easier.
28 January 2025
Unprompted review
Geoffrey was very helpful and…
Geoffrey was very helpful and generous with his time in finding us a good deal house insurance. Thank you.
25 January 2025
Unprompted review
Having a nice experience with Camila…
Having a nice experience with Camila Quéré. All problem solved, nice explanation.
24 January 2025
Unprompted review
Good service !
Good service !
Easy to communicate .
Can get lots of services .
Highly recommend selectra .
Thank you !
22 January 2025
Unprompted review
Une Bonne Experience
It was a very nice and pleasant exchange. I was able tl subscribe to my home insurance very quickly thanks to them. They called me and explained me the plan and all the details. I took 2 days to review and found out that it was the best option for me. Once I confirmed my decision the home insurance was subscribed within minutes. Thank you team selectra!
20 January 2025
Unprompted review
Super contact avec Thomas !
22 January 2025
Unprompted review
Just perfect
This company was fantastic to work with. I didnt know how to deal with Orange in France to upgrade our wifi but they sorted it for us with no fuss, fully recommend to any English speaking people with French property
22 January 2025
Unprompted review
Very good experience
Very good experience, the operator Camila Quéré was kind and fast. 10/10
21 January 2025
Unprompted review
Very helpful and patient
15 January 2025
Unprompted review
Good customer service
Camila Quéré has patient to help customer solve their problem.
10 December 2024
Unprompted review
Excellent person on the phone
19 December 2024
Unprompted review
Camila was very nice and supportive
Camila was very nice and supportive. She did a great job today and prepared all the documents we need with patience. She explained every thing and repeated any time I asked for it.
17 December 2024
Unprompted review
Thank you Miguel Gaudemer
Thank you Miguel Gaudemer, for your help and good communication.
12 December 2024
Unprompted review
Electricity Tariff
Hello, I found the service provided by Selectra to be excellent, it was very useful to discuss our electricity requirements in English and found the agent to be both knowledgeable and very friendly.
Bonjour, J'ai trouvé le service fourni par Selectra excellent, il a été très utile de discuter de nos besoins en électricité en anglais et j'ai trouvé l'agent à la fois compétent et très sympathique.
11 December 2024
Unprompted review
Amazing and fast service
Camila Quéré was very nice and extremely helpful!
10 December 2024
Unprompted review
très bon service et attention
10 December 2024
Unprompted review
Camila Quere review
Camila Quere communication skill is very good. Easy to understand and very friendly. Willing to support and help on the issues or questions raised.
10 December 2024
Unprompted review
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