SellMySewingMachine Reviews 

161
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the process of selling items is exceptionally smooth, featuring quick responses and prompt payments deposited directly into their bank accounts. People also appreciate the convenient home collection service arranged through Royal Mail, which makes the entire transaction effortless from start to finish. Some reviewers were not happy with communication gaps, mentioning instances of delayed replies or a complete lack of response to their initial inquiries. A few consumers also noted a slight lack of updates once the items were collected, wishing they had received timely notifications confirming the safe arrival of their goods.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the seamless, quick, and... See more

Payment

Customers expressed great satisfaction regarding the payment process, frequently highlighting that funds were... See more

Response time

Reviewers mention positive feedback about response time, frequently praising the quick replies to their... See more

User experience

Consumers find user experience to be positive, highlighting that the whole transaction is remarkably smooth,... See more

Delivery service

Users describe satisfaction with the delivery service, noting that couriers are prompt on selected dates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, simple and effortless experience! Quick and great offer for my old sewing machine. Detailed explanations of how to package the item! Collection made so easy with everything organised and sorte... See more

Company replied

Rated 5 out of 5 stars

Have tried to contact this company several times. The phone number is invalid. Sent pictures, emails etc, to get a quote, as per the website, but no-one ever responds. Do they actually exi... See more

Company replied

Rated 5 out of 5 stars

Emails were answered quickly, photos submitted by me and an acceptable offer made. I was given a date for collection and the name and number of the courier, who liaised well regarding pick up time, he... See more

Company replied

Rated 5 out of 5 stars

What a super option this is! When I stumbled on Sell My Sewing Machine, I was worried it was all too good to ge true, but read through the reviews and decided to make contact. I'm so glad I did!... See more


Company details

  1. Sewing Machine Shop

Written by the company

We cover the whole of the UK Fast money, free collection! We buy individual sewing machines, collections, part-collections, antique, vintage and new! All makes and models: Singer, Bernina, Pfaff, Brother, Juki, Janome, Frister & Rossmann, New Home, Necchi, Elna and many more... We also buy sewing machine cabinets and other sewing-related items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(161)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant highly recommend

This is such an amazing service, I was given a good price for my overlocker, it was collected in a timely manner and I received payment very quickly. Perfect all round thank you so much !

29 September 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine! We really appreciate you taking the time to share your experience and for trusting us with your machine. Your feedback helps us keep improving our service.

Rated 5 out of 5 stars

Fantastic company responded to my…

Fantastic company responded to my initial enquiry almost instantly. Explained the process and no hassle and fuss on my end. Payment came immediately on the drivers collection and would absolutely recommend this company to everyone. 10/10 experience.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

A most rewarding experience.

My experience with Sell-My-Sewing-Machine, has been both rewarding, and a complete affirmation of integrity, honesty, and effective communication.
The whole process from initial contact, to the offer being made and collection of the items, was seemless. An invoice and payment was prompt and accurate. I can compliment Sell-My-Sewing-Machine for their professionalism, and personal attention. They are to be highly recommended, and I would certainly use them again without reservation.

1 October 2025
Rated 5 out of 5 stars

Great experience!

Excellent email communication. Friendly and efficient service with courier arranged to suit me. And importantly very fast payment for my old sewing machine.

30 September 2025
Rated 5 out of 5 stars

Not too good to be true!

What a super option this is! When I stumbled on Sell My Sewing Machine, I was worried it was all too good to ge true, but read through the reviews and decided to make contact.
I'm so glad I did! A great offer for my machines and as promised by Ashley, someone would be in touch to collect within 10 days. 5 days later the machines were collected.
I didn't receive an email to confirm they'd been received, but an email to Ashley and June to check and all was fine and payment was enroute to my bank account. I received the funds in full 3 days after collection.
Such a superb service, great communication and I wouldn’t hesitate on recommending them or using again.
Absolutely brilliant! 😁

25 September 2025
Rated 5 out of 5 stars

This company made the selling of our machine so straightforward

This company made the selling of our Brother sewing machine so simple. I sent a picture of the machine with a short description of the machine. Very quickly they came back to me with an offer which I accepted. Sellmysewingmachine then created a collection by Royal Mail on a 48hour tracked. I was notified when the machine was delivered and within a few hours the agreed payment was in my PayPal account.

I cannot recommend this company enough.

27 September 2025
Rated 4 out of 5 stars

Simple process

Very clear process but had to chase payment upon confirmation of delivery as there was a lack of communication between colleagues.

8 September 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your feedback. I’m pleased to hear you found the process clear, though I’m sorry for the delay in communication regarding your payment. We’ve taken this on board and will improve how we coordinate between colleagues to make sure payments are confirmed more smoothly in future. We really appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Helpful for start to end

Helpful for start to end. Kept me informed at all times up to collection.

11 September 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your kind words. I’m glad to hear you found the process helpful and that our updates kept you informed throughout. It was a pleasure to assist you.

Rated 5 out of 5 stars

Good experience

Smooth transaction from initial contact, followed by an offer which was acceptable, then kept informed about collection which was on day and time stated.
Payment in my account within hours.
Recommended

4 September 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for working with Sell My Sewing Machine. Your support means a lot and helps us continue promoting reuse and sustainability.

Rated 5 out of 5 stars

Excellent service from the team and…

Excellent service from the team and prompt payment too highly recommend

4 September 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

We really appreciate you choosing our service. Thank you for letting us take care of your sewing machine — it’s always a pleasure to help.

Rated 5 out of 5 stars

Fair offer, and a simple process

A fair price was speedily offered, and when I accepted it the process was clearly explained. The packing instructions were very helpful, and the package was collected at the arranged date an time.
I was notified that it been received, and payment was transferred to my account very soon after.
A painless transaction from beginning to end!

29 August 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for working with Sell My Sewing Machine. Your support means a lot and helps us continue promoting reuse and sustainability.

Rated 5 out of 5 stars

Excellent service

Excellent service. Gave me a quote on my sewing machine at a reasonable price. No hassle with the pickup of the machine from my door. Only had to wait a couple of days the money was paid straight into my account.
Would definitely recommend.

23 August 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine. We appreciate your trust in us and are pleased we could assist with your machine.

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