SellMySewingMachine Reviews 

161
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the process of selling items is exceptionally smooth, featuring quick responses and prompt payments deposited directly into their bank accounts. People also appreciate the convenient home collection service arranged through Royal Mail, which makes the entire transaction effortless from start to finish. Some reviewers were not happy with communication gaps, mentioning instances of delayed replies or a complete lack of response to their initial inquiries. A few consumers also noted a slight lack of updates once the items were collected, wishing they had received timely notifications confirming the safe arrival of their goods.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the seamless, quick, and... See more

Payment

Customers expressed great satisfaction regarding the payment process, frequently highlighting that funds were... See more

Response time

Reviewers mention positive feedback about response time, frequently praising the quick replies to their... See more

User experience

Consumers find user experience to be positive, highlighting that the whole transaction is remarkably smooth,... See more

Delivery service

Users describe satisfaction with the delivery service, noting that couriers are prompt on selected dates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, simple and effortless experience! Quick and great offer for my old sewing machine. Detailed explanations of how to package the item! Collection made so easy with everything organised and sorte... See more

Company replied

Rated 5 out of 5 stars

Have tried to contact this company several times. The phone number is invalid. Sent pictures, emails etc, to get a quote, as per the website, but no-one ever responds. Do they actually exi... See more

Company replied

Rated 5 out of 5 stars

Emails were answered quickly, photos submitted by me and an acceptable offer made. I was given a date for collection and the name and number of the courier, who liaised well regarding pick up time, he... See more

Company replied

Rated 5 out of 5 stars

What a super option this is! When I stumbled on Sell My Sewing Machine, I was worried it was all too good to ge true, but read through the reviews and decided to make contact. I'm so glad I did!... See more


Company details

  1. Sewing Machine Shop

Written by the company

We cover the whole of the UK Fast money, free collection! We buy individual sewing machines, collections, part-collections, antique, vintage and new! All makes and models: Singer, Bernina, Pfaff, Brother, Juki, Janome, Frister & Rossmann, New Home, Necchi, Elna and many more... We also buy sewing machine cabinets and other sewing-related items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(161)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Glad mum's old machine get new lease of life

Quick response to my enquiry about buying my mum's old sewing machine.
Delivery was booked, but they did not turn up,, but was quickly rearranged.
Collected on time and money paid a few days after it was collected.
I'm pleased mum's old machine will hopefully be reused by someone else and not end up in landfill.

15 August 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

We really appreciate you choosing our service. Thank you for letting us take care of your sewing machine — it’s always a pleasure to help.

Rated 5 out of 5 stars

Quick response to original email about…

Quick response to original email about sale of sewing machine, price soon offered and accepted and arrangements made to ship item at free cost.

Item collected promptly on day and payment received after weekend in my account. No hassle proceedure.

13 August 2025
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Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine. We appreciate your trust in us and are pleased we could assist with your machine.

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. Once I accepted the offer made for my old sewing machine, staff were quick to arrange collection and payment! They did exactly what they said they would do.

13 June 2025
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Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine. We appreciate your trust in us and are pleased we could assist with your machine.

Rated 5 out of 5 stars

Sale of 6 sewing machines & accessories

Items were sold without hassle at an agreed price.
Informed of a proposed day including the time when a driver would call. Driver was very punctual and upon arrival informed the company and payment was paid for the sewing machines into my bank account within 10 minutes.
The service could not have been better.

18 July 2025
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Reply from SellMySewingMachine

Grateful for your support and kind words — thank you! Sell My Sewing Machine

Rated 5 out of 5 stars

Perfect

Perfect - seamless transaction.
Received money straight away - no messing around - exactly as they said it would .
Thank you

18 July 2025
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Reply from SellMySewingMachine

Thanks very much for the great review — glad you had a smooth experience! Sell My Sewing Machine

Rated 5 out of 5 stars

Very easy and efficient sale

Very simple and straightforward sale process. Very pleased with all aspects thanks.

7 July 2025
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Reply from SellMySewingMachine

Many thanks for the brilliant review! Always here if you need us again. Sell My Sewing Machine

Rated 2 out of 5 stars

Automated message & nothing

Automated message & nothing, you’d think someone would actually take 30 seconds to send an actual response

30 June 2025
Unprompted review
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Reply from SellMySewingMachine

Thank you for your feedback. We’re sorry we missed your message — we were away at the time and had an automated response set up to let people know. Apologies for any inconvenience this may have caused. If there’s anything we can do to help now, please don’t hesitate to get in touch.

Best regards,
Sell My Sewing Machine

Rated 5 out of 5 stars

I had a really positive experience

I had a really positive experience, contrary to my initial scepticism! Initially, I received a less desirable quote, but Ashley reached out and negotiated to suit the correct model and state of my machine. Despite the issues with my house not having a doorbell, Ashley and June were patient and responsive. Not that I have many sewing machines to sell, but I'd definitely work with them again if I did and recommend others do so as well.

13 June 2025
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Reply from SellMySewingMachine

Many thanks for the brilliant review! Always here if you need us again. Sell My Sewing Machine

Rated 4 out of 5 stars

All done in under a week!

I received prompt email responses from SellMySewingMachine. The price I recieved (for my hardly-used machine) was 'reasonable' considering they paid for the shipping. Payment for my machine was prompt. All done in under a week!

10 June 2025
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Reply from SellMySewingMachine

Thank you so much for your kind review! We're really glad to hear the process was smooth and that you felt the price was fair — especially with the shipping taken care of. We always aim to make things quick and easy, so it’s great to know everything was wrapped up in under a week.

Thanks again for choosing us!

Best wishes,
Sell My Sewing Machine

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. Great experience. Thank you.

12 June 2025
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Reply from SellMySewingMachine

Many thanks for the brilliant review! Always here if you need us again. Sell My Sewing Machine

Rated 5 out of 5 stars

Quick and easy, they even come and collect

Excellent service.
I had a Bernina sewing machine that I wanted to sell. I sent photos to SellMySewingMachine and was contacted promptly with a very fair offer. The company sent a courier to collect and I was immediately paid. It couldn't have been any easier. Highly recommended.

10 June 2025
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Reply from SellMySewingMachine

Grateful for your support and kind words — thank you! Sell My Sewing Machine

Rated 5 out of 5 stars

Great service

Great service. I was offered a good price for my sewing machine and a courier was organised within a week to collect it. The courier kept me up to date with text messages and arrived within his two hour window. Payment was immediate via bank transfer. Highly recommended

10 June 2025
Unprompted review
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Reply from SellMySewingMachine

Really appreciate the five stars — thank you for choosing us! Sell My Sewing Machine

Rated 5 out of 5 stars

Efficient & Friendly Company

So glad I discovered this company as they took the effort out of selling a couple of really old sewing machines …..which I actually didn’t think anyone would want! Promptly picked up from my door & agreed price transferred when delivered. Very friendly & efficient service which I highly recommend……thank you Ashley!

21 May 2025
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Reply from SellMySewingMachine

Grateful for your support and kind words — thank you! Sell My Sewing Machine

Rated 5 out of 5 stars

Great service

Was easy to sort everything out. From the first quote to getting it picked up.
It was picked up when they said it would and money was in bank the next day.
Would recommend if you have a sewing machine you no longer use.

20 May 2025
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Reply from SellMySewingMachine

Really appreciate the five stars — thank you for choosing us! Sell My Sewing Machine

Rated 5 out of 5 stars

Good customer experience

I decided to upgrade my sewing machine but didn't know how to sell it. I found this company and decided to contact them, I was very impressed and received what I considered a fair price, the communication throughout was good. Royal Mail collected my machine. Have no hesitation in recommending SellMySewingMachine.

20 May 2025
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Reply from SellMySewingMachine

Grateful for your support and kind words — thank you! Sell My Sewing Machine

Rated 5 out of 5 stars

Super easy transaction

Super easy transaction and communication.
Thank you for your help. I wouldn't hesitate to use you again.

7 May 2025
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Reply from SellMySewingMachine

Really appreciate the five stars — thank you for choosing us! Sell My Sewing Machine

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