This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process w... See more
Company replied
Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more
Company replied
SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more
Company replied
Company details
Written by the company
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
Contact info
One Harbour Place, Suite 11, 03801, Portsmouth, United States
- 1-877-815-4227
- customercare@sellmytimesharenow.com
- sellmytimesharenow.com
4.1
Great
416 reviews
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We would use SMTN again
We were in the market for another timeshare, and I found a few we were interested in on Sell My Time Share Now and reached out. We started working with Ryan Bishop back in September 2024 and he was excellent. He was very helpful, and we didn't feel pressured to make a purchase at all. After we settled on what resort we really wanted we found the perfect one. It was the week we wanted, every other year, and a unit that was great. After back and forth the seller agreed and everything was set, and we paid for it in full. Then the other owner wasn't happy with the deal and wouldn't agree to it. Ryan worked with them, but an agreement couldn't be agreed upon. So, everything was canceled, and all the funds were returned to us. A couple of months later the same unit was still on the site and the price was lower than before. I reached out to Ryan again and the deal was made and finalized. They were really quick at getting us all the paperwork and we sent the paperwork in as soon as we got it so we could get the closing credit, but our paperwork was lost in the mail, so it was sent again a week later. After a little back and forth and working with the closing company and SMTN with all the timing they agreed to send us the closing credit since the paperwork was lost and missed the 5-day deadline. I learned a valuable lesson to make sure to send time sensitive stuff with tracking. Thankfully the closing company was sympathetic to what happened. It took a bit at the start working with the sellers but after the 2nd agreement it went really quickly, and everything was finalized less than 6 months. I would definitely use SMTN again for another timeshare. I just now need to convince my husband 🙂 Thank you SMTN and Ryan for all your hard work.
25 March 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to share your detailed experience, Sherri! We’re thrilled to hear that Ryan Bishop was able to provide you with excellent service throughout your timeshare journey. Your patience and persistence really paid off, and we’re so glad everything came together in the end—even with a few unexpected bumps along the way.
We understand how frustrating it can be when things don’t go as planned, especially with something as important as a timeshare purchase. We truly appreciate your understanding and flexibility, and we’re happy our team and the closing company were able to make things right and get everything finalized smoothly the second time around.
We'll be sure to pass along your kind words to Ryan—he’ll be grateful to hear them! Thank you again for choosing SellMyTimeshareNow and congratulations. We’d love to help you find your next property when the time comes!
Paid 2500 up front and nothing
Paid 2500 up front and nothing. This is a big rip off. Would not recommend.
5 September 2024
Unprompted review
Reply from SellMyTimeshareNOW
Rustee, we are sorry to hear that your expectations were not met in regard to our services. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. Our marketplace is online and global, and we invest heavily in advertising across various channels to drive interested buyers and renters to SellMyTimeshareNow.com, giving the owners we work with the best opportunity to receive an offer and sell their timeshare.
Unfortunately, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. However, we will continue to advertise your timeshare and work with you until you have accepted an offer and have successfully sold your timeshare.
A request has been submitted for a customer care agent to contact you. While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care department at 1-877-815-4227 for immediate assistance. We are confident we can address our clients' concerns and ensure a positive outcome.
Closed on our 2d timeshare and had the…
Closed on our 2d timeshare and had the pleasure of working with Ryan Bishop, who we'd like to personally thank for being helpful, honest, accommodating and best of all, he was absolutely a "no pressure whatsoever agent" which reflected not only on him in a very positive way but also on the company as a Buy, Sell Timeshare entity. They embrace and practice Integrity and we thank them for the assistance. I would encourage anyone thinking of buying or selling their Timeshare to use the services of "Sell My Timeshare Now" They are efficient as they are professionals in what they do.
22 July 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for providing your review and for choosing us again for your timeshare needs, Freddy! We’re especially glad to hear that our representatives made such a positive impression. At SellMyTimeshareNow, we strive to make every experience as smooth and transparent as possible, and your feedback reassures us that we’re on the right track. We appreciate your trust and recommendation, and we’re always here if you need us in the future. Congratulations again on the successful closing of your Diamond Resorts Polo Towers Suites!
Honest answers to my many questions
Excellent experience with SMTN. No upfront fees as with other companies.Buyer was found quickly for my property and settlement was seamless.
30 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to provide your review, Janice! We're thrilled to hear that your experience with us was smooth from start to finish. Our team is always here to answer questions and guide you through every step of the process, so it’s great to know that helped make things easier. Congratulations on the successful sale of your Hilton Grand Vacations Club on the Boulevard timeshare and thank you for the high recommendation—it truly means a lot to us! We appreciate you choosing SellMyTimeshareNow!
Not Worth the Upfront Cost
I had high hopes for Sell My Timeshare Now, but unfortunately, my experience was frustrating and unproductive. After paying a hefty upfront fee, I received little to no communication from their team and no legitimate offers.
To be fair, SMTN did do everything stated in the contract. However, the original sales price they suggested for my timeshare was completely out of touch with reality. I increased the price by $5,000—not because they recommended it, but because I was trying to test the market. Over the next 12 months, I had to reduce it substantially just to try and attract any interest—still, nothing came of it.
The customer service was polite at first, but once they had my money, it became nearly impossible to get updates or meaningful support. I felt like I was constantly chasing them for information.
It was disheartening to see how generic the listing was—it completely overlooked the special features that made my timeshare meaningful to me. It felt like they didn’t care enough to truly represent what I was trying to sell.
It feels more like a listing service than an actual sales platform. If you're looking to sell your timeshare, I’d recommend exploring other options that don’t require upfront payments and offer more transparency.
30 June 2025
Reply from SellMyTimeshareNOW
Chuck, we are sorry to hear that your experience has not been met to your satisfaction with our company. Customer service is very important to us, and we take your concerns seriously. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers and travelers. We guarantee to advertise your ownership on our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership type, location, asking price, willingness to negotiate on sales price, and other market conditions.
In reviewing your file, we do see that you have been in communication with our customer care team numerous times since you have signed up to list your timeshare with us. We do our best to respond to all client inquiries and are glad that we have been able to respond to yours.
On July 9th, we responded to your inquiry and request to remove your ad. If you feel this was a mistake or would like to reinstate your ad, please contact our Customer Care team at 1-877-815-4227 for immediate assistance.
Worth the investment
I am very pleased with Sell My Timeshare Now. They provide professional and friendly customer service without any pressure tactics. I especially found their Maintenance Fee Protection Program to be well worth the investment, and received my reimbursement check quickly and as promised. I would highly recommend them to anyone wanting to sell their timeshare.
16 October 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Dana! We're thrilled to hear that you had a positive experience with us and that our team was able to provide you with professional and pressure-free service. We're especially glad to know that the Maintenance Fee Protection Program met your expectations and that your reimbursement was processed quickly. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience!
Great service
Great service. Super efficient. Excellent response time. Could not have asked for more. Thanx much.
2 April 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for providing your review, Bharat! We are very pleased to know that you are satisfied with your transaction, and we thank you very much for choosing SellMyTimeshareNow! Congratulations on your Marriott's Phuket Beach Club timeshare purchase!
Easy transaction
My family and I bought our first timeshare in January 2020. It was a seamless, uncomplicated purchase. We have been using our Westin villa, 2 bedroom lock off every year since we bought. Very happy with our purchase. We have been able to use it whenever we needed to, whether it was a quick booking or a longer thought out booking. In January 2025, we bought a second purchase at the same location. In buying a second timeshare, we have a lot of options as we have a large family. We are very happy with both purchases.
7 February 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Rauni! We’re delighted to hear that your timeshare purchases have been smooth and hassle-free, and that your Westin villa has provided your family with so many memorable stays over the years. It’s fantastic that you’ve found the flexibility to book both quick getaways and longer vacations, and that your second purchase has made it even easier to accommodate your large family.
We also appreciate you highlighting how seamless the process has been as Canadian owners—it means a lot to us to know that our international owners feel just as supported. Thank you for choosing SellMyTimeshareNow and congratulations on your Westin Ka'anapali Ocean Resort Villas timeshare purchase!
Made selling my timeshare easy
Made selling my timeshare easy. I was lost in how the deed works, and the fees, and points and just overwhelmed. So searched on Google and found SMTN and what an easy process. So happy to be done with that timeshare that I never use draining my bank every year
8 May 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to share your experience, Tristin! We’re so glad we could help make the process of selling your timeshare clear and stress-free. It’s wonderful to hear that you found everything easy and straightforward after feeling overwhelmed. Thank you for choosing SellMyTimeshareNow and congratulations on selling your Red Wolf Lodge at Olympic Valley timeshare!
It was a smooth transaction and the…
It was a smooth transaction and the team was professional.
15 January 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your feedback, Carlos! It was our pleasure to assist you with purchase. We are very happy to hear of your positive experience and thank you for choosing SellMyTimeshareNow. Congratulations on your Sedona Springs Resort purchase - we hope that you enjoy many happy vacations to come!
Not a scam but not a celebration
First. They arent a scam. They are easy to deal with. Very attentive and will answer all your questions and they will list it on their legit website.... thats kinda where it ends. (For us at least)
We had it listed almost 2yrs and never had any hits off this (listed at a third of the purchase price for a quick sale...) until the ONE sale offer 2yrs in (for a third of our already cheap listed price = definately, ouch!)
This was all handled from first contact through to closure by an independent brokerage seperate to smtsn that uses them as a database in addition to their own clients....so could you get rid of a middle man? Im not sure. Worth a look.
We had fees with smtn and then 2 additonal brokerage fees that significantly affected the sale price. (So not really "free") ....and you need to spend a few hundred on a notary to stamp all your paperword on your end.... so again ouch. BUT, we will never buy one again - lesson learnt - and smtsn DID accomplish that sale in the end. (If i could find a brokerage willing to find a buyer without them though it could have saved another $1500+ to recoup inital purchase price) so not ungrateful but not celebrating.
Note: we live in canada. Timeshare was in mexico. Smtsn is USA....so lots of legalities im sure.
24 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to share your review, Leanne! We're pleased to hear that we were able to assist in ultimately securing a sale for your timeshare.
We understand that the final outcome may not have met your original expectations, and we appreciate your candid insight into the process—especially with the added layers involved in international transactions. Every resale situation is unique, and while some properties move quickly, others may take longer based on market demand and location.
We're glad our platform played a role in helping you find a buyer, and we truly appreciate your patience over the course of the listing. Thank you for your trust and for using SellMyTimeshareNow - congratulations on selling your Pueblo Bonito Universal Points timeshare!
They did a great job with getting us a…
They did a great job with getting us a great deal on a timeshare! I would recommend them to anyone looking to save a lot of money on a timeshare.
17 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your review, Stuart! We are pleased to know that you are happy with your experience and that you found a better value off our marketplace rather than purchasing from the resort. Thank you for your trust and for choosing SellMyTimeshareNow - congratulations on your Westin Nanea Ocean Villas purchase!
Smooth timeshare sales
Smooth timeshare sales. I was very nervous at first however, Ryan Bishop was great. The transactions went smoothly and I would recommend this company if you need to sell your timeshare.
11 June 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your great feedback, Luann! We are so pleased to hear that you were satisfied with your experience. We understand the hesitancy you may have felt throughout the process but are glad to know that you made the right choice in choosing to work with us. Thank you for your trust and for using SellMyTimeshareNow - congratulations on your Grand Lodge on Peak 7 sale!
I was very satisfied with my purchase experience
I was very satisfied with my transaction with Sell My Timeshare Now. I purchased points at my favorite resort for a very fair price. I saved a tremendous amount compared to buying through the resort. The people were very responsive, answered all my questions, and i felt comfortable throughout the purchase. I'm very happy with the result!
1 May 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Christian! We're thrilled to hear that you had a positive experience with SellMyTimeshareNow and that you were able to purchase points at your favorite resort at a great value. It's wonderful to know our team was responsive and made you feel comfortable throughout the process. We truly appreciate your trust in us and are so glad you're happy with the outcome. Thank you for choosing SellMyTimeshareNow and congratulations on your Villa Preferred Access Club timeshare purchase!
Everything was emailed to us and easy…
Everything was emailed to us and easy to complete. Directions and communications were easy to understand and effortless
30 April 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Mark! We are very pleased to hear that you found the process to be easy and straightforward. We strive for exceed customer expectations and are glad that you are satisfied with your experience. Thank you for choosing SellMyTimeshareNow and congratulations on your Hilton Grand Vacations Club at SeaWorld timeshare purchase!
Satisfied customer
After finding a timeshare that we wanted, I reached out to SMTN & ultimately purchased it through SMTN from the seller with no issues. They explained how the process worked, what all the costs would be & how long the process should take. I was kept up to date as to the progress, & any emails I sent with questions were answered promptly.
Very easy company to work with!
25 May 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you so much for taking the time to leave your review, Robin! We're thrilled to hear that your experience with us was smooth and transparent from start to finish. It’s our goal to make the timeshare buying process as easy and stress-free as possible, so we’re glad we could deliver on that. We truly appreciate your trust in us and hope you enjoy your new timeshare for years to come. Thank you for choosing SellMyTimeshareNow and congratulations on your Barrier Island Station timeshare purchase!
I would highly recommend
I would highly recommend. I was skeptical at first, but after having my timeshare sit for years and not do anything aside me paying the annoying yearly maintenance fee, I decided to just trust and bite the bullet. Within the first month, I had an offer, but because I saw how competitive it was, I knew I might not win the sell. So I decided to drop my price under 10k and 6 months later, it was sold. So it definitely works! Highly recommend the platform.
2 April 2025
Unprompted review
Reply from SellMyTimeshareNOW
We really appreciate you sharing your journey, Khoa! It’s great to hear that your patience and pricing strategy paid off. We understand the skepticism one must feel when starting the process of selling their timeshare, especially through on online resale platform. Thank you for giving us a chance to assist you and we appreciate your trust. Thank you for choosing SellMyTimeshareNow and congratulations on your Hyatt Ka'anapali Beach timeshare sale!
Incredible waste of time
Incredible waste of time. I have had my decease parents time share on the market for two years now, paid SMTS $1300 up front for costs to get it sold. Have lowered the asking price from $11,000 to $1000 and have had zero success with them. I think their company is nothing but a scam...............
31 May 2025
Unprompted review
Reply from SellMyTimeshareNOW
Renee, we are sorry to learn that our service did not meet your expectations. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers and travelers. We guarantee to advertise your ownership on our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. We would like to speak with you but are unable to identify your account based off the limited contact details provided from your review. Please call us at your earliest convenience at 1-877-815-4227.
Timely Responses and Good Communication
It's a positive experience working with Sell My Timeshare Now. The Maintenance Fee Protection Program reimbursement check arrived quickly. They maintain good communication via email, and there is always someone to respond to my questions in a timely manner. I appreciate the way they follow up, making sure we are satisfied with the process.
22 May 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your feedback on the Maintenance Fee Protection program, Debbie! We're thrilled to hear that the MFP program has been a valuable part of your experience with SellMyTimeshareNow. Our team takes pride in making the process easy and providing top-notch support. We appreciate your trust in us and look forward to continuing to assist you!
It was so easy to work with SMTN
It was so easy to work with SMTN. They kept us advised throughout the entire purchasing process. We will be recommending them to all of our friends and family.
2 May 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for leaving your review, Russell! We are very pleased to hear that you and Karen had such a great experience with us, and it was our pleasure to assist you. Your recommendation means a lot to us and congratulations on your Divi Aruba Phoenix Beach resort purchase!
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