SellMyTimeshareNOW Reviews 

426
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and guiding buyers and sellers smoothly through every single step of the entire process. People note that customer service representatives are always prompt in answering questions, providing detailed updates, and making complex transactions feel completely effortless and stress-free. Some reviewers were not happy with the pricing structure, noting that expensive upfront fees led to frustratingly long delays and zero actual results over many months. Consumers also felt that ongoing communication dropped significantly after initial payments were made, leaving them without adequate support or helpful guidance.

What people talk about most

Service

Consumers find service to be positive, noting that buying or selling a timeshare feels straightforward and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, knowledgeable, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly between buyers and... See more

Payment

Reviewers mention ambiguous feedback about payment, reflecting starkly contrasting experiences. Several... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more

Company replied

Rated 5 out of 5 stars

Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are... See more

Company replied

Rated 5 out of 5 stars

All those skeptical, this process work just as stated. The end result is that SMTN did as promised, found a buyer and helped facilitate the sale. The people involved were pleasant and professional. I... See more

Company replied

Rated 5 out of 5 stars

My wife and I purchased two one week time shares from Sell My Timeshare Now and absolutely could not have been more happy with the professional service that we received from Jennifer. She made the pr... See more

Company replied


Company details

  1. Online marketplace

Written by the company

Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.


Contact info

4.1

Great

TrustScore 4 out of 5

426 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(426)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Made selling my timeshare easy

Made selling my timeshare easy. I was lost in how the deed works, and the fees, and points and just overwhelmed. So searched on Google and found SMTN and what an easy process. So happy to be done with that timeshare that I never use draining my bank every year

8 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to share your experience, Tristin! We’re so glad we could help make the process of selling your timeshare clear and stress-free. It’s wonderful to hear that you found everything easy and straightforward after feeling overwhelmed. Thank you for choosing SellMyTimeshareNow and congratulations on selling your Red Wolf Lodge at Olympic Valley timeshare!

Rated 5 out of 5 stars

It was a smooth transaction and the…

It was a smooth transaction and the team was professional.

15 January 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your feedback, Carlos! It was our pleasure to assist you with purchase. We are very happy to hear of your positive experience and thank you for choosing SellMyTimeshareNow. Congratulations on your Sedona Springs Resort purchase - we hope that you enjoy many happy vacations to come!

Rated 4 out of 5 stars

Not a scam but not a celebration

First. They arent a scam. They are easy to deal with. Very attentive and will answer all your questions and they will list it on their legit website.... thats kinda where it ends. (For us at least)
We had it listed almost 2yrs and never had any hits off this (listed at a third of the purchase price for a quick sale...) until the ONE sale offer 2yrs in (for a third of our already cheap listed price = definately, ouch!)
This was all handled from first contact through to closure by an independent brokerage seperate to smtsn that uses them as a database in addition to their own clients....so could you get rid of a middle man? Im not sure. Worth a look.
We had fees with smtn and then 2 additonal brokerage fees that significantly affected the sale price. (So not really "free") ....and you need to spend a few hundred on a notary to stamp all your paperword on your end.... so again ouch. BUT, we will never buy one again - lesson learnt - and smtsn DID accomplish that sale in the end. (If i could find a brokerage willing to find a buyer without them though it could have saved another $1500+ to recoup inital purchase price) so not ungrateful but not celebrating.
Note: we live in canada. Timeshare was in mexico. Smtsn is USA....so lots of legalities im sure.

24 June 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to share your review, Leanne! We're pleased to hear that we were able to assist in ultimately securing a sale for your timeshare.

We understand that the final outcome may not have met your original expectations, and we appreciate your candid insight into the process—especially with the added layers involved in international transactions. Every resale situation is unique, and while some properties move quickly, others may take longer based on market demand and location.

We're glad our platform played a role in helping you find a buyer, and we truly appreciate your patience over the course of the listing. Thank you for your trust and for using SellMyTimeshareNow - congratulations on selling your Pueblo Bonito Universal Points timeshare!

Rated 5 out of 5 stars

They did a great job with getting us a…

They did a great job with getting us a great deal on a timeshare! I would recommend them to anyone looking to save a lot of money on a timeshare.

17 June 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your review, Stuart! We are pleased to know that you are happy with your experience and that you found a better value off our marketplace rather than purchasing from the resort. Thank you for your trust and for choosing SellMyTimeshareNow - congratulations on your Westin Nanea Ocean Villas purchase!

Rated 5 out of 5 stars

Smooth timeshare sales

Smooth timeshare sales. I was very nervous at first however, Ryan Bishop was great. The transactions went smoothly and I would recommend this company if you need to sell your timeshare.

11 June 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your great feedback, Luann! We are so pleased to hear that you were satisfied with your experience. We understand the hesitancy you may have felt throughout the process but are glad to know that you made the right choice in choosing to work with us. Thank you for your trust and for using SellMyTimeshareNow - congratulations on your Grand Lodge on Peak 7 sale!

Rated 5 out of 5 stars

I was very satisfied with my purchase experience

I was very satisfied with my transaction with Sell My Timeshare Now. I purchased points at my favorite resort for a very fair price. I saved a tremendous amount compared to buying through the resort. The people were very responsive, answered all my questions, and i felt comfortable throughout the purchase. I'm very happy with the result!

1 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for taking the time to leave your review, Christian! We're thrilled to hear that you had a positive experience with SellMyTimeshareNow and that you were able to purchase points at your favorite resort at a great value. It's wonderful to know our team was responsive and made you feel comfortable throughout the process. We truly appreciate your trust in us and are so glad you're happy with the outcome. Thank you for choosing SellMyTimeshareNow and congratulations on your Villa Preferred Access Club timeshare purchase!

Rated 5 out of 5 stars

Everything was emailed to us and easy…

Everything was emailed to us and easy to complete. Directions and communications were easy to understand and effortless

30 April 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review, Mark! We are very pleased to hear that you found the process to be easy and straightforward. We strive for exceed customer expectations and are glad that you are satisfied with your experience. Thank you for choosing SellMyTimeshareNow and congratulations on your Hilton Grand Vacations Club at SeaWorld timeshare purchase!

Rated 5 out of 5 stars

Satisfied customer

After finding a timeshare that we wanted, I reached out to SMTN & ultimately purchased it through SMTN from the seller with no issues. They explained how the process worked, what all the costs would be & how long the process should take. I was kept up to date as to the progress, & any emails I sent with questions were answered promptly.
Very easy company to work with!

25 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for taking the time to leave your review, Robin! We're thrilled to hear that your experience with us was smooth and transparent from start to finish. It’s our goal to make the timeshare buying process as easy and stress-free as possible, so we’re glad we could deliver on that. We truly appreciate your trust in us and hope you enjoy your new timeshare for years to come. Thank you for choosing SellMyTimeshareNow and congratulations on your Barrier Island Station timeshare purchase!

Rated 5 out of 5 stars

I would highly recommend

I would highly recommend. I was skeptical at first, but after having my timeshare sit for years and not do anything aside me paying the annoying yearly maintenance fee, I decided to just trust and bite the bullet. Within the first month, I had an offer, but because I saw how competitive it was, I knew I might not win the sell. So I decided to drop my price under 10k and 6 months later, it was sold. So it definitely works! Highly recommend the platform.

2 April 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

We really appreciate you sharing your journey, Khoa! It’s great to hear that your patience and pricing strategy paid off. We understand the skepticism one must feel when starting the process of selling their timeshare, especially through on online resale platform. Thank you for giving us a chance to assist you and we appreciate your trust. Thank you for choosing SellMyTimeshareNow and congratulations on your Hyatt Ka'anapali Beach timeshare sale!

Rated 1 out of 5 stars

Incredible waste of time

Incredible waste of time. I have had my decease parents time share on the market for two years now, paid SMTS $1300 up front for costs to get it sold. Have lowered the asking price from $11,000 to $1000 and have had zero success with them. I think their company is nothing but a scam...............

31 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Renee, we are sorry to learn that our service did not meet your expectations. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers and travelers. We guarantee to advertise your ownership on our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. We would like to speak with you but are unable to identify your account based off the limited contact details provided from your review. Please call us at your earliest convenience at 1-877-815-4227.

Rated 5 out of 5 stars

Timely Responses and Good Communication

It's a positive experience working with Sell My Timeshare Now. The Maintenance Fee Protection Program reimbursement check arrived quickly. They maintain good communication via email, and there is always someone to respond to my questions in a timely manner. I appreciate the way they follow up, making sure we are satisfied with the process.

22 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your feedback on the Maintenance Fee Protection program, Debbie! We're thrilled to hear that the MFP program has been a valuable part of your experience with SellMyTimeshareNow. Our team takes pride in making the process easy and providing top-notch support. We appreciate your trust in us and look forward to continuing to assist you!

Rated 5 out of 5 stars

It was so easy to work with SMTN

It was so easy to work with SMTN. They kept us advised throughout the entire purchasing process. We will be recommending them to all of our friends and family.

2 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for leaving your review, Russell! We are very pleased to hear that you and Karen had such a great experience with us, and it was our pleasure to assist you. Your recommendation means a lot to us and congratulations on your Divi Aruba Phoenix Beach resort purchase!

Rated 1 out of 5 stars

NOT RECOMMEND

I would NOT RECOMMEND using this company. I've paid thousands of dollars and have held my listing on their site for 2.5 years. In all that time, I've made nearly a dozen price reductions--far below THEIR (sales expert) recommended price--and received only one (1) unsubstantiated reply to listings. DO NOT WASTE your money!
C. Howard (IL)

16 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Howard, we are sorry to learn that our service did not meet your expectations. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers and travelers. We guarantee to advertise your ownership on our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and other market conditions. We would like to speak with you but are unable to identify your account based off the name used for your review. Please call us at your earliest convenience at 1-877-815-4227.

Rated 1 out of 5 stars

I would put a 0 star if I could

I would put a 0 star if I could. I paid around $3000 to sell my timeshare and they never sold it. It's already 5 years. And they never even put it on their system. Looks like they are stealing money from people. This is a warning to you. Do not deal with these liars and thieves! They just steal money from poor people. They never gave me back my money

15 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Michal, we’re sorry to hear that our services did not meet your expectations. We are an online marketplace where timeshare owners can advertise their timeshares for sale to potential buyers and travelers. We guarantee to advertise your ownership on our platform until you receive and accept an offer. However, we cannot—and do not—guarantee a specific timeframe to receive an offer or complete a sale, as various factors such as location, asking price, ownership type, and overall market conditions can impact the process.

A customer service representative spoke with you, addressed your concerns, and offered suggestions on how to remain competitive in the market, such as adjusting your listing price. Since your initial signup, we have continued to advertise your timeshare at no additional cost. During that same phone call, you informed us that you no longer own the timeshare, so we have removed your advertisement from our platform.

If you have any further questions or concerns, please don’t hesitate to contact our Customer Care team at 1-877-815-4227 for immediate assistance.

Rated 5 out of 5 stars

Smooth transparent experience

We had a very positive experience purchasing through Sell My Timeshare Now. We initially found the site through a simple Google search while researching a property we were interested in. After submitting a request for more information, we were promptly contacted by a friendly, no-pressure sales associate who ultimately acted as our broker throughout the entire process.

He provided accurate and helpful information, including details about the unit type and a clear estimate of the total out-of-pocket cost, including all fees. As first-time buyers in this market, we had many questions, all of which were answered promptly and thoroughly.

Within just a couple of weeks, we had agreed on a negotiated final price. The entire process, from our initial offer to closing, took about three months, which we felt was very reasonable. We were also pleased to receive a title credit rebate after closing, which was a nice bonus.

Overall, it was a smooth and transparent experience. If we decide to purchase another property in the future, we would gladly work with Sell My Timeshare Now again.

1 December 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for taking the time to share your feedback, Jonathan! We're thrilled to hear that your first timeshare purchase with our company was smooth, transparent, and positive from start to finish. We strive for great customer service for all our clients and it’s great to know our team was prompt, friendly, and able to provide clear, accurate information throughout the process.

We understand that buying a timeshare for the first time can come with a lot of questions, so we’re glad your associate was able to guide you with no pressure and thorough support. It's also wonderful to hear that the negotiated price, closing timeline, and title credit rebate all met your expectations.

We truly appreciate your trust in us and would be more than happy to help you again in the future. Thanks again for choosing Sell My Timeshare Now and congratulations on your Hyatt Ka'anapali Beach timeshare purchase!

Rated 5 out of 5 stars

Ben is the best!

Ben contacted me when he found exactly what I was looking for without wasting my time with offers where I had no interest, and an 80% discount! He researched, advised, closed, took care of every detail and kept in constant contact along the way. Ben is truly the best!

8 May 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your feedback, Richhi! It was our pleasure to assist you with your timeshare purchase, and we are happy to hear that you felt confident in allowing us to assist you in every step of the process. Thank you for choosing SellMyTimeshareNow and congratulations on your Westin Aventuras timeshare purchase!

Rated 5 out of 5 stars

Selling a time share can be difficult

Selling a time share can be difficult, confusing and frustrating. I did A LOT of research before selecting Sell My Time Share Now. They made the process simple and seamless. A very thorough and professional organization. I highly recommend this company

3 March 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for providing your review, Mary! We're thrilled to hear that your experience was smooth and that our team made the process easy for you. We appreciate the research that you did beforehand when choosing a company to help assist you. Thank you for giving us the opportunity and for your trust. Your reccomendation means a lot and congratulations on selling your Ocean Oak Resort by Hilton Grand Vacations Club timeshare!

Rated 5 out of 5 stars

I sold my timeshare with no cost to me

Over the years, I have received many calls and emails from various companies to sell my timeshare. I am writing the review because I truly had a good experience this time and wanted to share with all of you who are interested in selling your timeshare.

Last year, I received an email from Sell My Timeshare Now company. I was skeptical but I agreed to speak with him. The lead representative explained very patiently the offer and the process of selling it remotely. I was sent the paperwork for review, and he answered all my questions to my satisfaction.

I was convinced that this was a legitimate offer. I started the process and within three months, I received the check with the agreed selling price at a zero cost to me as a seller.

I was very pleased with this transaction and their support throughout the process.

12 March 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for sharing your experience, Alpana! We're thrilled to hear that you felt supported and satisfied throughout the process. We understand why one may feel skeptical, especially in dealing with an online resale company, but It's great to know we were able to earn your trust. Thank you for choosing SellMyTimeshareNow and congratulations on your Barrier Island Station timeshare sale!

Rated 5 out of 5 stars

I purchased my timeshare and had a…

I purchased my timeshare and had a contingency that would credit me a portion of the closing cost once everything was finalized. Ben Cochrane reached out from customer service and checked to see if I was satisfied with the service and experience. I mentioned that I had not received my credit yet and he immediately began working to rectify the situation. I was pleasantly surprised at how effective and timely Ben was in handling the situation and making sure that I finally received the check. He went above and beyond and I was very impressed. Will certainly use their service again.

29 April 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for taking the time to leave your positive feedback, Shannon! We're thrilled to hear Ben was able to assist you promptly and professionally. We’re proud to have team members like him who go above and beyond for our clients. We truly appreciate your feedback and look forward to serving you again! Thank you for choosing SellMyTimeshareNow and congratulations on your Hilton Grand Vacations Club on the Boulevard timeshare purchase!

Rated 5 out of 5 stars

I was struggling to find a way to…

I was struggling to find a way to remove myself from this dreadful timeshare madness. This team did what they said and got me out of future commitments and I did not pay THOUSANDS of dollars to do it. I am thankful and if you are stuck, give this team a try!

31 March 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review, Cheo! It was our pleasure to assist you with the sale of your Ocean 22 by Hilton Grand Vacations Club timeshare. Your trust in allowing us to do so is much appreciated and thank you for choosing SellMyTimeshareNow - congratulations!

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