Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are... See more
Company replied
All those skeptical, this process work just as stated. The end result is that SMTN did as promised, found a buyer and helped facilitate the sale. The people involved were pleasant and professional. I... See more
Company replied
My wife and I purchased two one week time shares from Sell My Timeshare Now and absolutely could not have been more happy with the professional service that we received from Jennifer. She made the pr... See more
Company replied
Company details
Written by the company
Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.
Contact info
One Harbour Place, Suite 11, 03801, Portsmouth, United States
- 1-877-815-4227
- customercare@sellmytimesharenow.com
- sellmytimesharenow.com
4.1
Great
426 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst experience-save your money
Worst experience-save your money! They’re trained liars.
1 February 2025
Unprompted review
SMTN is a very good firm.
We purchased an additional timeshare at Vistana through SMTN last fall. This firm handled every aspect of our purchase from contracts, recordings, title search, and transfer of title to Vistana. There fees are quite reasonable and their communication with us was timely and personable. We would recommend SMTN to others.
15 January 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Nita! We're so glad to hear that your Vistana purchase was seamless and stress-free. Our team works hard to ensure a smooth process, keeping you informed every step of the way. We truly appreciate your recommendation and hope you enjoy your new timeshare - congratulations on your Sheraton Vistana Resort purchase and thank you for choosing SellMyTimeshareNow!
Excellent Service
I bought a timeshare in Cancun in 2024 by using Sell My Time Share Now brokers. I was told that the transaction would take 90 days but we closed in less than 60 days. It was a very easy and smooth transaction. They communicated with me throughout the process. I am very happy with their service. I highly recommend SMTN to everybody. Thanks again SMTN brokers.
31 December 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Guray! We're thrilled to hear that your Cancun timeshare purchase went smoothly and even closed ahead of schedule. Our team takes pride in providing clear communication and a hassle-free experience. Thank you for choosing SellMyTimeshareNow and congratulations on your Royal Sands timeshare purchase!
I am please with my experience with…
I am please with my experience with SMTN. They got my timeshare sold, and negotiated a contract that was more lucrative than expected. The administrative part was very easy.
29 November 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for leaving your review, Hema! We are very pleased to hear that you found the selling experience to be positive and that the closing side of the process was straightforward. Thank you for choosing SellMyTimeshareNow and congratulations on your Marriott Vacation Club Destinations timeshare sale!
These are fake review!!
These are fake review!!! Do not go to this company for any help! I read all the reviews and went through them thinking they were ethical, however, they never respond to you and I haven't received any updates, or anyone to even look at my timeshare in over a year. Lies Lies Lies! Run and save your money!!! I wish I could give them - stars
28 January 2025
Unprompted review
Reply from SellMyTimeshareNOW
We are sorry to hear that you believe our reviews to be fake. We are the largest online resale market for buying and selling timeshares. Our thousands of reviews amongst our platforms are a testament to the service we have provided to each of our clients. Everyone's situation is different, and although we do also have negative reviews, we always strive to make everyone's experience positive and to try to turn a negative experience into a positive.
Unfortunately, we are unable to locate your file based off the name you provided for this review. Our customer care team works hard to ensure that no client goes unheard. Please contact 1-877-815-4227 with your questions/concerns and we will assist you.
Purchasing my first timeshare was a…
Purchasing my first timeshare was a frictionless experience. Very professional staff.
1 November 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for your review, Carl! We're thrilled to hear that your first timeshare purchase went smoothly. Our team takes pride in keeping the process professional and transparent, and we are happy that you are satisfied with your experience. Thank you for choosing SellMyTimeshareNow and congratulations on your Marriott's Barony Beach Club timeshare purchase!
The biggest scam ever in the timeshare…
The biggest scam ever in the timeshare area !
Their goal is to crook you so runaway as quick as you can don't pay any fees, you'll never ge any service and your timeshare will never be sold !
20 January 2025
Unprompted review
Reply from SellMyTimeshareNOW
Sneti, we would like to contact you regarding your claims, but unfortunately, we are unable to locate your file based off the name you provided. We have a dedicated customer care team that is always willing to help each and every one of our clients. While we welcome the opportunity to publicly address our clients concerns through Trustpilot, we always recommend our clients first reach out to our customer care team at 1-877-815-4227.
So far no sale lowered the price to…
So far no sale lowered the price to almost zero.apparently phoenix is not very attractive.my only complaint is that SMTS was not up front when they said we would sell our unit fast??? $2500 later no action. Marriott would take the unit back free of charge.
24 January 2025
Unprompted review
Highly Reccomend
Process was easy and received more for my TS then I thought. Be aware the process to get the funds takes a while - especially after signing final docs - not their fault but was not my expectation.
2 January 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Bob! We really appreciate your patience throughout the process as we worked with the resort and other parties to finalize your timeshare sale. We thank you for your trust and for choosing SellMyTimesharenow. Congratulations on your Marriott's OceanWatch Villas at Grande Dunes timeshare sale!
Sold!
Thanks to SMTS we have finally sold our Timeshare. It took a couple of years but the pandemic didn’t help. They offer great customer service. They reply promptly to your emails and are always a phone call away. Their website is user friendly and allows you to see your postings and amend or update as needed. Thank you for your ongoing support during this time.
16 January 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review Mary Jane! We're thrilled we could help you sell your timeshare, even with the challenges of the past couple of years. We appreciate your patience and are glad you found our customer service and platform helpful. Thank you for your trust in SellMyTimeshareNow and congratulations on your Club Wyndham Access timeshare sale!
I purchased a timeshare through…
I purchased a timeshare through SellMyTimeshareNow. I was very skeptical about the process and was very hesitant all the way through the transaction. It took about 6 months to complete. I am completely satisfied with results!
12 June 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for sharing your experience, Jeff! We understand how important trust is in this process, and we're glad we could ease your concerns along the way. We're thrilled you're completely satisfied with the outcome, and we appreciate the opportunity to help you with your transaction. Thank you for choosing SellMyTimeshareNow, and congratulations on your A Place at the Beach timeshare purchase!
Highly satisfied with the timeshare…
Highly satisfied with the timeshare process. Knowledgeable with answering all the questions we had with prompt responses. Virtual documentation making it easier for closing. Looking forward to our stay week i in Aruba. Thank you SMTN!
2 December 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Dianne! We are very pleased to hear that you were satisfied with our services and that you found the process to be straightforward. We always strive for a seamless customer experience, and we are glad that you found our services to be just that. Thank you for choosing SellMyTimeshareNow and congratulations on your Divi Village Golf and Beach Resort timeshare purchase!
They helped me purchase a resale timeshare
They helped me purchase a timeshare on the resale market at a fraction of the price the resort charged (although with some benefits stripped as part of the resale transfer). They were very communicative throughout the process which does take some time because of how the resorts process the transfer. I would work with them again if I ever choose to buy (or sell) a timeshare.
1 July 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Charles! We're glad we could help you secure a great deal on the resale market. It’s true that the process can take time, but we strive to keep our clients informed every step of the way. We’d be happy to assist you again in the future, whether buying or selling! Thank you for choosing SellMytimeshareNow and congratulations on your Westin Aventuras timeshare purchase!
First Time Purchaser
Christopher and the SMTN team was very helpful throughout the entire process. This was our first time purchasing a time share and they made it a great experience. They were very patient and answered all of our questions and ensured we were comfortable before making a commitment.
6 January 2025
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to provide your review, Ernie. We're thrilled to hear Christopher and the SellMyTimeshareNow team made your first timeshare purchase smooth and enjoyable. We appreciate your trust and are glad we could help every step of the way! Congratulations on your Marriott's Aruba Surf Club timeshare purchase!
Purchasing a Hilton timeshare with SMTN
Purchasing a Hilton timeshare through these guys was an excellent experience! We found exactly what we were looking for within our budget. The SMTN team was diligent, efficient, and truly amazing to work with. We're thrilled to already have our 2025 travel plans booked!
9 August 2024
Reply from SellMyTimeshareNOW
Thank you for your fantastic feedback, Keith! We're delighted to hear that you had such a great experience with our team and found the perfect Hilton timeshare within your budget. It’s wonderful that your 2025 travel plans are already set. Thank you very much for choosing SellMyTimeshareNow and congratulations on your Parc Soleil by Hilton Grand Vacations Club timeshare purchase!
After deciding to list our timeshare
After deciding to list our timeshare, we did some research and decided to go with SMTN. They made no promises that they did not keep and kept in touch with us throughout the process. We received a bid on our property and went with it. The followup from them was wonderful and everything went smoothly. We would definately recommend using them. A++
30 December 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Mark! We’re delighted to hear that your experience with SellMyTimeshareNow was smooth and that our team delivered on every promise. Your recommendation means the world to us, and we’re so glad to have been given the privilege to assist you. Congratulations on your Park Soleil by Hilton Grand Vacations Club timeshare sale!
Successful SMTN Sale 2024 We are very happy with our timeshare…
We are very happy with our timeshare sale experience with SMTN and Ben Cochrane. Our unit was on the market for almost one year and we were looking for a sale to avoid add'l maintenance fees for 2025. Ben and SMTN made this happen !!!
Thank You Ben..........................Jim W
30 December 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for taking the time to leave your review, Jim! We are so thrilled to hear of your positive experience with SellMyTimeshareNow. It was our pleasure to assist you, and we congratulate you on your Grand Lodge on Peak 7 timeshare sale!
Cancelation and refund took 2 months when it should take 20 days max.
EDIT: Today, Jan 9, I got my refund. The only thing I didn't appreciate all the silence and the fact that I was being ignored.
Can't cancel and get a refund. I had a change of heart within the 10 days in the contract, which they say they will refund within 20 days, and it's been more than a month, since November 11, and they still didn't refund me. I read some responses here about a docusign, but they didn't sent me anything. As a matter of fact, I've been emailing them daily and they don't respond.
10 November 2024
Unprompted review
Easy and smooth process
Easy and smooth process. Was able to close much sooner than expected.
14 December 2024
Unprompted review
Reply from SellMyTimeshareNOW
Thank you for leaving your review, Chris! It was our pleasure to assist you with the purchase of your Hilton Grand Vacations Club at Tuscany Village timeshare purchase. We are pleased to know that you found the process to be easy and that you are overall satisfied. We hope that that you enjoy your new ownership and thank you for choosing SellMyTimeshareNow - congratulations!
honoring contracts
I had engaged a marketing contract with SMTN on Nov 15 and with change of heart on Nov 16 cancelled the contract. According to terms on their contract there was 10 days for total cancellation yet to this day they are still marketing the timeshare: terms include reimbursement within 20 days of cancellation. READ YOUR CONTRACT.
10 December 2024
Unprompted review
Reply from SellMyTimeshareNOW
George, our Customer Care team promptly responded to your cancellation request. There is a process that must be followed to ensure that your refund is properly executed and that we have proper documentation on our side for accounting purposes. This process includes a DocuSign which was sent to you previously. As you have not yet signed, this has delayed the processing of your refund. Moreover, our Customer Care team has been trying to get back in touch with you on multiple occasions, but we have not heard back from you. We will, of course, honor your refund request as soon as the DocuSign is executed, as the request was received within the 10-day cancellation period as you noted. Please contact us at 1-877-815-4227 at your earliest convenience so we can take the necessary steps to finalize your cancellation request and remove your ad.
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