SellMyTimeshareNOW Reviews 

426
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and guiding buyers and sellers smoothly through every single step of the entire process. People note that customer service representatives are always prompt in answering questions, providing detailed updates, and making complex transactions feel completely effortless and stress-free. Some reviewers were not happy with the pricing structure, noting that expensive upfront fees led to frustratingly long delays and zero actual results over many months. Consumers also felt that ongoing communication dropped significantly after initial payments were made, leaving them without adequate support or helpful guidance.

What people talk about most

Service

Consumers find service to be positive, noting that buying or selling a timeshare feels straightforward and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, knowledgeable, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly between buyers and... See more

Payment

Reviewers mention ambiguous feedback about payment, reflecting starkly contrasting experiences. Several... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more

Company replied

Rated 5 out of 5 stars

Benjamin was awesome to work with on our timeshare purchase. He was very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are... See more

Company replied

Rated 5 out of 5 stars

All those skeptical, this process work just as stated. The end result is that SMTN did as promised, found a buyer and helped facilitate the sale. The people involved were pleasant and professional. I... See more

Company replied

Rated 5 out of 5 stars

My wife and I purchased two one week time shares from Sell My Timeshare Now and absolutely could not have been more happy with the professional service that we received from Jennifer. She made the pr... See more

Company replied


Company details

  1. Online marketplace

Written by the company

Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.


Contact info

4.1

Great

TrustScore 4 out of 5

426 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(426)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

I worked with timeshare broker services…

I worked with timeshare broker services several times since 2015. I purchased 3 deeded timeshares thru their office and also sold 2000 marriott vacation club points. all of the4 of these transactions went very smoothly. The office worked with the seller (of the deeds) and the buyer (of my points). all documents were signed by esign and processed quickly. I highly recommend their services.

28 June 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review, John! We are so pleased to hear that you have been happy with the services of SellMyTimeshareNow. It is great know that you continued to receive great service with Timeshare Broker Services as they helped you communicate to the seller/buyer in each of your scenarios. Thank you for your continued trust throughout the years and congratulations on your Marriott's Grande Ocean timeshare purchase!

Rated 5 out of 5 stars

Was a bit skeptical at first but they…

Was a bit skeptical at first but they maintained their word and helped us sell when someone wanted to buy it, finally, after a year of having it posted for sale.

Great!!!

21 November 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to provide your feedback, Alex! We understand the skepticism one may face when they are looking for ways on selling their timeshare, especially with an online third part. We are glad that you decided to give SellMyTimeshareNow a chance and that we could help you with your sale. Thank you very much for your trust and congratulations on your Westin Nanea Ocean Villas timeshare sale!

Rated 1 out of 5 stars

I should’ve gone a different route…

I should’ve gone a different route instead of paying for their services. They are a scam claiming to advertise your timeshare to potential buyers but are really just keeping your money. I don’t even think there was any real traffic visiting their site.
I had no offers in months and they never updated me on anything.

4 September 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Melvin, we are sorry that our service did not meet your expectations. We are an online marketplace where timeshare owners can advertise their ownerships for sale to potential buyers. We guarantee to advertise your ownership in our marketplace until you receive and accept an offer. However, we cannot and do not guarantee any timeframe to receive an offer or for a successful sale, as a variety of factors can contribute to this including ownership, asking price, and a variety of other market conditions. Given that you only signed up for our services in September and we see that you requested your advertisement be removed earlier this week, we encourage you to speak with our Customer Care team to discuss reinstating your advertisement and to address your concerns. A member of our team will be reaching out to you today.

Rated 5 out of 5 stars

Great service from end to end!

Great service from end to end! Kept us up to date at each step and provided expertise in guiding us through the process. Very accommodating and professional - would definitely recommend!

2 September 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words and feedback, Russ! We’re thrilled to hear you appreciated our communication and guidance throughout the process. It was our pleasure to work with you, and we’re grateful for the recommendation! Thank you for choosing SellMyTimeshareNow and congratulations on your Hilton Grand Vacations Club on the Boulevard purchase!

Rated 5 out of 5 stars

SMTN was a great company to use to purchase a time share…

SMTN was a great company to use to purchase a time share. When I had a question it was answered immediately! Also, the team would email me weekly to see if my questions were answered. It was nice to have follow through which many companies do not do! Paper work was easy to complete and all on line.

28 October 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, Mary! We’re thrilled to hear about your positive experience, and we thank you for your trust. Your recommendation is much appreciated and congratulations on your Royal Haciendas timeshare purchase!

Rated 5 out of 5 stars

Although I still had a temporary hold…

Although I still had a temporary hold on my ad which I forgot to release, SMTN still sold my timeshare... Amazing!!! In a few years from now, after I get my loans paid off, I plan to buy another timeshare using SMTN!!!

25 July 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for leaving your review, Gary! We are very pleased to hear that you are happy with the services we provided to you and completed your goal of selling your timeshare. Thank you for your trust and we are looking forward to assisting you with a purchase in the near future! Congratulations, Gary!

Rated 5 out of 5 stars

We had a very good experience with SMTN…

We had a very good experience with SMTN . Everything went smoothly and we found what we wanted. We got a great price and we are so happy with our purchase

21 October 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review, Cathy! We are thrilled to hear about your positive experience with SellMytimeshareNow. It is great to know that you found the timeshare that you have been wanting and at a price that you were happy with. Thank you for choosing us and congratulations on your West 57th Street by Hilton Club timeshare purchase.

Rated 5 out of 5 stars

Great service!

Great service! The transaction was super fast. I highly recommend their services to anyone looking to buy a timeshare.

10 July 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your positive feedback, Samia! We are glad to hear that you found the process to be quick for you and that you would recommend SellMyTimeshareNow to others - many thanks! Congratulations on your Disney's Old Key West timeshare purchase. We hope you enjoy many happy vacations utilizing your new ownership!

Rated 5 out of 5 stars

Great successful service!

We were very pleased at the service and attention Sell My Timeshare gave to my account and our issues. Thanks to them we are free of all the fees and hassles that came along with our timeshare. Thanks for all you have done for us!

15 October 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for you for taking the time to leave your review, Mike! We're thrilled to hear that you are very pleased with the process and the result. It was our pleasure to assist you and answer your questions along the way. Thanks for trusting in SellMyTimeshareNow and congratulations on your Hilton Grand Vacations at Anderson Ocean Club timeshare sale!

Rated 5 out of 5 stars

Completely satisfied

The condo had been on the market nearly 2 years. Few offers fell through but finally got a good offer and agreed to it. It take a bit longer than a house but they handle all the details. Lastly the proceeds took a bit longer than expected to get to me but they took care of that also

28 October 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for sharing your experience, Roger! We're glad we could help navigate the process and keep things moving, even through delays. It’s great to hear you received your proceeds, and we appreciate your patience along the way. Congratulations on the sale of your Royal Floridian South timeshare!

Rated 1 out of 5 stars

Terrible Company to use

This company talk the talk, the reality is they overprice your timeshare to basically make you believe you can actually make money out of your timeshare.
After giving them nearly $3000 all we get from them are emails saying lower your asking price.
They valued our timeshare between $22,000 to $26,000. We paid $12,000 for it, their salesperson tells you how many sales they are making each month and how customer friendly they are.
We dropped our asking price down to $8,000 and still have not received any bids. The pictures on our advert are so small you can hardly see anything.
They recently contacted me to ask if I wanted to give our timeshare away to a third party company for free!!!!
What a joke. Avoid at all costs as you can not get your money back.

30 October 2023
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer! Stay away from this company. They will take your money upfront and then disappear! Do not believe their lies and persuasive lines! Stay away from this company!

24 October 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Sivenn, we are sorry to hear that our services have not met your expectations. Your subscription to our services is active and your ownership is still being advertised in our online marketplace. The advertisement is available for potential buyers to view and to make inquiries or offers if they so choose. Unfortunately, we cannot guarantee the timeframe in which you will receive an offer or the timeframe in which your property will sell, as this varies for every timeshare sale. We take customer service seriously and would like the chance to speak to you regarding your concerns. A customer service representative will be reaching out to you. You can also contact our Customer Care team directly at 1-877-815-4227 at your earliest convenience. In the meantime, we will continue to actively market and advertise your ownership.

Rated 5 out of 5 stars

We purchased HICV Points at a good…

We purchased HICV Points at a good price. The transaction was very smooth. The communication was awesome. The sellers had not paid the maintenance fees, but still a good value.

24 September 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for leaving your review, Nick! We are very pleased to hear that you were satisfied with your experience and that you had and found value in your purchase. Congratulations on your new Orange Lake Land Trust ownership and thank you for choosing, SellMyTimeshareNow!

Rated 5 out of 5 stars

Timeshare Sale at the Marriott Waiohai

The process was relatively seamless and easy!

1 June 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your 5-star rating, Erika! We are very pleased to hear of your overall positive experience selling your Marriott Waiohai timeshare with SellMyTimeshareNow. Thank you for your trust and congratulations!

Rated 5 out of 5 stars

Special thanks to Timeshare Broker Services

Special thanks to Timeshare Broker Services for outstanding professionalism, following-up on the different listings that we identified and then locating several deals that met our criteria. My wife and I recently enjoyed an extended stay in the sun as a result of our successful purchases, and we can now afford several longer trips south due to the savings made possible through Timeshare Broker Services.

17 May 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review, Mike! We are pleased to hear that you were satisfied with your experience with SellMytimeshareNow and Timeshare Broker Services. Your continued business means a lot and we appreciate your trust. Congratulations on your Vills Preferred Access Club timeshare purchase!

Rated 5 out of 5 stars

Sold our timeshare and it was so easy

Sold our timeshare and it was so easy. Sell My timeshare was responsive Highly recommend.

19 September 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your 5-star rating, Carol! It was our pleasure to assist you with your Marriott's MountainSide timeshare sale. Your recommendation means a lot to us and we thank you for your trust - congratulations!

Rated 5 out of 5 stars

This was my second purchase through…

This was my second purchase through SellmytimeshareNow. Both times they helped me get a great deal and handled the process smoothly. It takes 6-9 months to do these, so be patient! You really can buy these for a fraction of the cost (like pennies on the dollar!) of buying them at a resort sales presentation. Understand that if you ever want out you must sell it just as cheap! I checked them out carefully and the complaints they had were from sellers trying to re-coup the money they paid when they bought at the timeshare sales resort presentation. It is the resort that ripped you off, not SellMyTimeshareNow! They can't fix what happened to you in the past. They can faciliatate a new transaction if you want out. When you admit these were never worth what you paid, you can then use SellMyTimeshareNow's services, buy or sell, to get the job done. I now have lots of points to vacation at a fraction of what many people pay.

1 September 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for your detailed review, Tom! We're thrilled to hear you had another positive experience with SellMyTimeshareNow. Patience is key, and we're glad you found great value in your purchase. Your understanding of the resale process is spot on; we're here to help facilitate smooth transactions, whether you're buying or selling. Enjoy your vacations with those points! We appreciate your support and look forward to assisting you again in the future - congratulations!

Rated 5 out of 5 stars

All steps seemed so easy, two thumbs up!!

Most of the paperwork was electronic signatures and they made the process so simple. Once both parties have signed all documents they totally take care of getting the deed recorded quickly. Once recorded they sent all of the proper documents to Marriott in this case to get their records to reflect our new ownership. I totally recommend these guys!!!

23 August 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind feedback, Bill! We're thrilled to hear that the electronic signatures and streamlined process made things easier for you. It’s great to know that our team efficiently handled the deed recording and documentation. Your recommendation means a lot to us—thanks for taking the time to share your positive experience and congratulations on your Westin Ka'anapali Ocean Resort Villas purchase!

Rated 5 out of 5 stars

I use SMTN and was very pleased with…

I use SMTN and was very pleased with their communication and good quick service. Ben kept us up to date 0n the progress of the sale. This helped us through the sale.

30 August 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to provide your feedback, David! It was our pleasure to assist you, and we are pleased to hear that you were satisfied with your experience. Congratulations on your Eagle Point timeshare sale and thank you for choosing SellMyTimeshareNow!

Rated 5 out of 5 stars

Appreciated

I really appreciated the continual reminders of what needed to be done. Closed efficiently. I was happy to buy the timeshare in Hawaii.

3 September 2024
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you very much for your feedback, Rodney! It was our pleasure to assist you with the purchase of your new Lawai Beach Resort timeshare. We hope that you enjoy many years to come vacationing with your new ownership. Thank you for choosing SellMyTimeshareNow and congratulations!

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