SellPhones.co.uk Reviews 

1,323
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the entire trade-in process is exceptionally quick, effortless, and completely straightforward from beginning to end. Many consumers are particularly impressed by how fast their items are checked and how quickly payments are safely deposited into their bank accounts. Customers also highlight the exceptionally fair and accurate pricing, frequently noting that original online quotes are fully honored without any unexpected haggling or unfair deductions. Additionally, users truly appreciate the clear communication, helpful guidance, and professional support provided by the team throughout every single step of the transaction.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the fast and straightforward... See more

Service

Clients share positive opinions on service, highlighting a consistently fast, simple, and professional... See more

Price

Customers report great satisfaction regarding the price, noting that initial quotes are very fair, highly... See more

Customer service

Reviewers highlight positive aspects of customer service, describing experiences as brilliant, easy, and... See more

User experience

People report positive experiences with user experience, highlighting brilliant and fast customer service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refres... See more

Rated 5 out of 5 stars

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, re... See more

Rated 5 out of 5 stars

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk. Their service was outstanding from... See more

Rated 5 out of 5 stars

quoted less than some other sites (top offer was £305), however after looking at reviews, other companies appear to drop their offer once they have your device, and charge for returns. SellPhones qu... See more


Company details

  1. Cell phone recycling and unlocking service

Information provided by various external sources

GSMNET Ltd was founded with the goal of helping people get more value for their mobile devices. We believe honest policies and great customer service is the only way to do business. Our team of dedicated employees works hard daily to keep our environment fun and remain productive. All we do is business with people, not websites, our goal is to pay the best price to our customers. We want customers to be happy and make a smart decision when selling their devices. That is our mission every day and we stand by it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,323)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Sent a brand new phone to SellPhones.co.uk and recieved payment for the full amount on the same day they recieved it - highly recommended!

13 July 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi there,

Thank you for sharing your experience.
We hope to see you back soon. :)

All the best,
SellPhones.co.uk

Rated 1 out of 5 stars

No replies and no customer service

No replies and no customer service!

Time wasters, no reply to my emails. Better off using another recycler out there that actually replies. Will this review make them react?

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Quick, easy & no hassle
Paid out what they said they would, no reductions
Would recommend

28 June 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello there,

Thank you for your feedback.
We are pleased to hear you were happy with the service. :)

Kind regards,
SellPhones.co.uk

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Highly recommended

26 June 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello,

Thank you for your positive feedback. :)

Many thanks,
SellPhones.co.uk

Rated 5 out of 5 stars

Highly recommend

Best price by far- easiest process and super fast payment- will always use this service in future!

26 June 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you for sharing your experience. :)

All the best,
SellPhones.co.uk

Rated 5 out of 5 stars

Hassle free sale.

After a few unsuccessful attempts at selling on Marketplace (timewasters and con artists), I decided to avoid the hassle and sell my unwanted iphone here. Quick and simple and a fair enough price which was in my account within a few days of starting the process.

23 June 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi there,

Thank you for sharing your experience.
We hope to see you back soon. :)

All the best,
SellPhones.co.uk

Rated 5 out of 5 stars

Great people to deal with and a fast…

Great people to deal with and a fast turnaround, Sold many devices to them and have always paid on the given timescale.Kept me informed promptly about the status of the transaction and not forgetting Kal at the customer service he is brilliant to deal with.
Many thanks and will definitely deal with again.

20 June 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you very much for this detailed feedback. We are delighted you are happy with our service. :)

Many thanks,
SellPhones.co.uk

Rated 5 out of 5 stars

A great company

Fantastic company which i will be using to sell any phones in future. The best price and customer service hands down. Was paid the quoted price within 1 working day of them receiving my device. I highly recommend this company to anyone.

13 May 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello,

Thank you for your positive feedback.

Many thanks,
SellPhones.co.uk

Rated 5 out of 5 stars

Iphone 14

Goood customer service would use again

9 May 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

We are delighted you are happy with our service. :)

Thanks,
SellPhones.co.uk

Rated 5 out of 5 stars

I did sell twice my device to this…

I did sell twice my device to this company and they never failed to pay on time and the amount they promised.
I will deal with them definitely again.
Thank you

9 May 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello there,

Thank you for your feedback.
We are pleased to hear you were happy with the service. :)

Kind regards,
SellPhones.co.uk

Rated 5 out of 5 stars

Amazing customer care

Amazing customer care, thank you for all your help, super quick service, will not be beaten on price. Thank you.

3 May 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you for sharing your experience. :)

All the best,
SellPhones.co.uk

Rated 5 out of 5 stars

Super quick

Super quick, easy and great communication
Highly recommend and would definitely use again!

28 April 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello,

Thank you for your feedback.
We are pleased to hear you were happy with the service and process provided.

Kind regards,
SellPhones.co.uk

Rated 5 out of 5 stars

Honestly so hassle free and best price…

Honestly so hassle free and best price for trading device in on the market

24 April 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi there,

Thank you for sharing your experience.
We hope to see you back soon. :)

All the best,
SellPhones.co.uk

Rated 5 out of 5 stars

Everything Spot On

Uphold their price promise. Best price to sell on the market. Very fast payment. Easy to deal with. Reliable assessment.

18 April 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello there,

Thank you for your feedback.
We are pleased to hear you were happy with the service. :)

Kind regards,
SellPhones.co.uk

Rated 4 out of 5 stars

Great!

good customer service and quick payment.

13 April 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you for sharing your experience. :)

All the best,
SellPhones.co.uk

Rated 5 out of 5 stars

Good company wont hesitate to use again

Very fast service, kept me informed along the way of the transaction and then paid exactly what was quoted Wont hesitate to use them again.

11 April 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello,

Thank you for your feedback.
We are pleased to hear you were happy with the service and process provided. :)

Kind regards,
SellPhones.co.uk

Rated 5 out of 5 stars

Highly recommended

Very simple, smooth process. Great communication about the status of the order.

Price was as per the quote and transfer was the same day.

28 March 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hello there,

Thank you for your feedback.
We are pleased to hear you were happy with the service. :)

Kind regards,
SellPhones.co.uk

Rated 5 out of 5 stars

Absolutely brilliant

I had never heard of sellphones.co.uk but after reading reviews I decided to send them an unopened phone I had. I sent it recorded delivery and i got a confirmation email next morning to say it has been received. I got a phone call ( I can't remember the gentlemans name ) to just go over a few things about the phone. I received a second phone call later to confirm the price. Both gentleman I spoke to were very polite and helpful and the money was in my bank the same evening. I will definitely be using sellphones again in the future. Brilliant company

23 March 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi,

Thank you very much for this detailed feedback. We are delighted you are happy with our service. :)

Many thanks,
SellPhones.co.uk

Rated 5 out of 5 stars

Amazing experience

Experience went very well. Easy process to send it off and the business has great communication with me. I respect them well and recommend them to any future customers

21 March 2023
Unprompted review
SellPhones.co.uk logo

Reply from SellPhones.co.uk

Hi there,

Thank you for sharing your experience. :)

All the best,
SellPhones.co.uk

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