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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the quick and straightforward process of selling their devices. Many appreciate receiving the exact quoted price without any haggling or reductions, and the speed of payment is frequently mentioned as a significant positive, with funds often transferred on the same day or the day after the phone is received. The customer service is also highly regarded for being professional, communicative, and helpful. However, some people were dissatisfied with price adjustments after their phones were inspected, citing issues like battery health or minor cosmetic damage leading to a reduced offer. While these instances were sometimes resolved through communication, they occasionally resulted in customers declining the revised offer.

What people talk about most

Payment

Consumers find payment to be a positive and efficient experience. Many reviewers highlight the promptness of... See more

Price

Customers had positive experiences with price. Many reviewers praised the fair and often highest prices... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and ease of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent and... See more

Product

People report positive experiences with product, often praising the fair prices offered for their devices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. After getting messed around by music magpie and unfair knocked down price on perfect condition iPhone 16 pro, I thought I’d try sell phones.co.uk as price seemed good. Sent Phone, re... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I sent my phone on Monday and received full payment on Tuesday, exactly as quoted. There was no attempt to haggle or reduce the price, which was really refres... See more

Rated 5 out of 5 stars

Was very very weary about selling my brand new iphone 16 pro online, found this place and read the reviews yet still had a gut feeling I couldn't trust an online company. Sent my phone special deliver... See more

Rated 5 out of 5 stars

After a very poor experience with Mazuma (Order M9188594), where my iPhone 15 Pro was unfairly undervalued, I sent the exact same phone to sellphones.co.uk. Their service was outstanding from... See more


Company details

  1. Cell phone recycling and unlocking service

Information provided by various external sources

GSMNET Ltd was founded with the goal of helping people get more value for their mobile devices. We believe honest policies and great customer service is the only way to do business. Our team of dedicated employees works hard daily to keep our environment fun and remain productive. All we do is business with people, not websites, our goal is to pay the best price to our customers. We want customers to be happy and make a smart decision when selling their devices. That is our mission every day and we stand by it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

No hesitation in recommending…

No hesitation in recommending Sellphones.co.uk

Recently sold an iPhone to them. Initial offer was very fair, compared to a number of other companies, and the full payment was paid promptly into my account on the same working day that the phone was received.

Communication was excellent throughout the process too.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

really friendly

really friendly, polite. advises on what needs to be done. is prepared to go the extra mile.
i would recommend. if i need help again will use

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Honoured their original offer

I recommend this company because they honoured their original quote for my iPhone and paid promptly. The customer service was also very personal. They were very thorough in their checking and requests for documentation, but it's perfectly reasonable given the sum of money involved.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

This is third time I have traded my phone with sellphones.co.uk. Prompt payment which is usually higher than competitors. Their website is easy to use.

19 January 2026
Unprompted review
Rated 4 out of 5 stars

Good communication + Customer Service

While the initial offer was higher, the customer service agent addressed my concerns effectively and communicated well. Payment was completed within 24 hours as agreed, and I would consider using this company again for future trade-ins.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I can't fault this company

I can't fault this company, quick and efficient.
After receiving the postal address and alerted me they've received my parcel and went through smoothly.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

5⭐ Experience

Smooth process, no hassles, no price re-evalutions, prompt replies, GREAT service! 😎 What more is there to ask from such company. Highly recommended to everyone looking to sell their phone 😁

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Website very easy to use and got a amazing quote. Has some question that the customer service answer very professional and polite. Overall very good service fast and easy to use

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy company to sell to and extremely…

Easy company to sell to and extremely prompt service. Even called me to confirm that payment has been made.

I was offered a very fair price for my Samsung Fold. The process was simple and quick. I would certainly use SellPhone.co.uk again.

12 January 2026
Unprompted review
Rated 4 out of 5 stars

Super fast turnaround

Super fast turnaround. My price was adjusted due to a micro scratch on my screen which I thought would be within tolerance but I had a choice to not accept. As the price was still decent I chose to accept. Standards are very exacting but that’s fair enough.
Trustworthy company.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

The Best Price And Service Around

If you have a phone to sell, then please do yourself a favour and choose SellPhones.co.uk - you will not be disappointed! Not only did they quote the highest price for my 16 Pro Max on the market, but they stuck to that price and paid the funds into my account the day after posting the phone to them. During this time I received several emails and phone calls keeping me updated at every stage during the process. Superb service from start to finish!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

The best

Used these now a few times and they are amazing. Check the phones same day and payout instantly. No messing around and no waiting around. Would highly recommend them.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Paid within three days of sending!

Sent the phones on tuesday and was paid on the Friday, even over the new year period. So quick! Was given great customer service over the phone and advised what to do next. All round a very good experience. Made it so straightforward.

2 January 2026
Unprompted review

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