Sellpy Reviews 

3,444
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

It has now been two months since Sellpy picked up three full bags of clothes from my address. More than two-thirds of it has disappeared! Sellpy has no idea where it is and keeps saying they are lo... See more

Company replied

Rated 1 out of 5 stars

I sent 3 big bags with 49 items to sell. There have been 13 items sold and I have zero earnings! Practically everything is going on fees from sellpy.dk. And there is still almost 200 dkk more I hav... See more

Rated 5 out of 5 stars

Sellpy is my favourite place to find everything I need for my kids and I am obsessed with their service. It is super easy and awesome to send in your things and watch them get sold, every time somethi... See more

Rated 5 out of 5 stars

You need to be patient but it’s an easy way to sell and buy your clothes. The service is great they answer your questions promptly and even stay nice when you continue to ask the same questions 😂 e... See more

Company replied

Company details

  1. Secondhand Shop
  2. also in
  3. E-commerce service
  4. Online marketplace
  5. Second-hand Clothing Shop

Written by the company

Sellpy gør det nemt at handle brugt. Ved at gøre det nemt at købe og sælge second hand giver vi flere mennesker mulighed for at vælge brugte varer og hjælper hvert år millioner af varer med at finde et nyt hjem. Skal du sælge? Pak blot dine varer i en Sellpy pose. Vi tager os af sortering, fotografering, prissætning og annoncering. Når varen er solgt, står vi for forsendelse, kommunikation med køberen og betalinger. Vil du købe? Shop et udvalg af populære mærker og kvalitetskontrollerede varer til overkommelige priser fra tusindvis af sælgere i én samlet købsproces. Alle varer kontrolleres manuelt og du har altid 30 dages returret.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3k reviews

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3.5

All reviews

(3,444)

1,391 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a big fan of Sellpy

I am a big fan of Sellpy. The description of the clothes is quite accurate and reliable. They are fast and the customer service is also user friendly.

29 June 2026
Sellpy logo

Reply from Sellpy

Thank you so much for your fantastic feedback! We are thrilled to hear that you are such a big Sellpy fan and that you've had such a great experience with our descriptions, fast delivery, and customer service.
The Sellpy Team💙

Rated 4 out of 5 stars

It can be better!

There is a big variety of products for people from all walks of life.
Recycling is beneficial for the planet.
I would mention that the company behind Selppy makes a lot of money from the sales. The people saling on Selppy are not really getting much money back after the % and processing fees are didacted from the sale.

24 June 2026
Sellpy logo

Reply from Sellpy

Thank you for your feedback! We are very pleased that you like our large selection and our focus on sustainability. You can find more information about our costs on our website and in the FAQs. We thank you for your feedback and will gladly pass it along.
The Sellpy Team 💙

Rated 5 out of 5 stars

Reliable service

Easy to find product. Easy to order. Everything went smoothly.

2 July 2026
Sellpy logo

Reply from Sellpy

Thank you so much for the great feedback! We are thrilled to hear that you found the website easy to use and that your experience went so smoothly.
Best, Sellpy 💙

Rated 1 out of 5 stars

Absurd outlet prices for heavily used clothes—and they blame you for returns

Sellpy is charging premium outlet prices for items that arrive heavily used and abused. They technically filter out holes and big stains, but they still label worn-out clothes as "good condition" and overcharge for them. Buying is a total guessing game because their descriptions skip important details, and they refuse to provide garment measurements despite wildly inconsistent brand sizing.When you have to send these items back, Sellpy shifts the blame entirely onto you. They flag your account with a "High" return rate warning and literally weaponize CO2 emissions to make you feel guilty for their mistakes. To make matters worse, real support doesn't exist. You are trapped dealing with a useless chatbot restricted to pre-approved topics, and if you have a legitimate claim, the wait times are incredibly long

3 June 2026
Unprompted review
Sellpy logo

Reply from Sellpy

Thank you very much for your detailed feedback. We are deeply sorry to hear that you are so dissatisfied with our condition descriptions, the lack of measurements, our customer service, and the return process. We sincerely apologize for the frustration caused. Please contact our customer service team directly via email so we can review your cases, have a real support agent personally look into your request, and help you out in the best possible way with the items that didn't meet expectations.
Best Sellpy 💙

Rated 5 out of 5 stars

Great service

You need to be patient but it’s an easy way to sell and buy your clothes.
The service is great they answer your questions promptly and even stay nice when you continue to ask the same questions 😂 eventually you will sell your stuff but again it takes patience.

1 July 2026
Unprompted review
Sellpy logo

Reply from Sellpy

Hej,
Thank you for your kind words. That means a lot to us. Thank you!
Have a good week
Your Sellpy Team

Rated 1 out of 5 stars

Very bad platform

Very bad platform. Got 2 different packages and problems with both. They take forever to treat your reclamation and you can only text with an AI bot. Considering they take such a high fee from their sellers, they should do so much better!

25 June 2026
Sellpy logo

Reply from Sellpy

Hi,
thank you for sharing this – we're sorry that you had problems with both packages and that the processing is taking so long. Please reach out to our customer service directly once more.
Your Sellpy Team

Rated 3 out of 5 stars

No zipper!!!

No zipper!!!! Pillow fall out😓

25 May 2026
Sellpy logo

Reply from Sellpy

Hi,
thank you for your feedback! We're sorry that the zipper was missing and that this wasn't mentioned – please reach out to our customer service, and we'll find a solution for you.
Your Sellpy Team

Rated 1 out of 5 stars

I have returned items almost 2 months…

I have returned items almost 2 months ago and i have still not received any response or a refund from them. Very disappointed. Will probably never buy from them again.

12 May 2026
Sellpy logo

Reply from Sellpy

Hej,
I am so sorry to hear that.
Please contact our costumer support for help.
Your Sellpy Team

Rated 1 out of 5 stars

My first and last time ever trying to…

My first and last time ever trying to use and sell my stuff on this platform, I do not recommend anyone to use it.

I have had all my stuff send back so I can sell it somewhere else🙏🏼

I bought around 15 sellpy bags because I thought the concept was great but you’re basically signing up to get your items thrown out with no earnings to get.

11 June 2026
Unprompted review
Sellpy logo

Reply from Sellpy

Hello,

Thank you for your feedback. We are sorry to hear that you were disappointed with our service and decided to request your items back.

Our sorting team performs manual quality checks on all submitted items to determine what can be listed for sale. We understand that it is frustrating when items are rejected or when the returns do not meet your expectations, especially after purchasing multiple bags.

We appreciate your perspective and will take your input regarding our sorting process and model forward to our team.

Kind regards,
The Sellpy Team

Rated 5 out of 5 stars

Easy returns!!

I needed to return an item that did not fit and it was the easiest process ever! Aside from that sellpy has such a lovely selection and the prices are great.

10 April 2026
Rated 5 out of 5 stars

Love it

I have only bought on this platform, haven't sold anything, but from a buyers perspective I love this website! Super easy to use, and I love that they take good quality pics of each product! THank you!

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammer

They scam you and treat you without honesty. They dictate their decision on you while costing your money.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

I ended up paying more money that I…

I ended up paying more money that I owned to get my things returned. They also take almost 70% of the sales. Don’t waste your time and money on sellpy all I did was loose money so that’s awesome:-)

8 April 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM
Dont sell with them !!
They dont know what to invent to take more money out of you, when they take already 70 % of the sale. At the end you get peanuts. And if you want your things back that will cost you.
They also cheat with their fees. Try to charge you twice.
You receive an alert that they will send your things to genbrug in 2 days. They can't even recognise foreign expensive brands and want to send it to genbrug, unless you pay them
On the other side they completely overvalue random thing.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Dont trust this firm!

It has now been two months since Sellpy picked up three full bags of clothes from my address. More than two-thirds of it has disappeared!
Sellpy has no idea where it is and keeps saying they are looking for it, but even though I have contacted customer service several times, nothing is happening.
It is clothing worth many thousands of kroner, and I never imagined they could lose it!
It is incredibly unprofessional, and I strongly warn against using this company.

1 March 2026
Unprompted review
Sellpy logo

Reply from Sellpy

Hello Christine,

Thank you for your review. We are truly sorry to hear about your experience and understand how concerning it must feel when items seem to be missing, especially when they are worth a significant amount. We understand your frustration with not receiving clear updates despite reaching out several times.

We would like to look into this properly and help resolve it. Please contact us at hello@sellpy.dk so we can investigate your case further.

Best regards
The Sellpy Team💙

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