Selltechs Reviews 

385
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online form and overall trade-in process are exceptionally smooth, simple, and completely hassle-free from start to finish. Consumer feedback consistently shows that payouts are delivered very quickly, often within a few days, accurately matching the full quoted amount. Some reviewers were not happy with revised offers, noting that their items were unexpectedly valued much lower or deemed faulty after arrival. A few other people also shared noticeable frustrations regarding unexpected return postage costs and ongoing difficulties when attempting to resolve trade-in valuation disputes.

What people talk about most

Payment

Clients share positive opinions on payment, frequently praising the very fast and prompt payout received for... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast payouts, accurate quotes, and... See more

Price

Users describe ambiguous interactions with price, as several consumers praised receiving the full asking... See more

Product

Reviewers express mixed feelings regarding product evaluations, with some consumers reporting frustration... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast reliable service, paid the full amount which was far either than other companies I have used in the past. Will definitely use them again

Rated 5 out of 5 stars

Service exactly as promised with my account credited shortly after the email confirming receipt. The price offered was the highest that I could find.

Rated 5 out of 5 stars

Extremely pleased with the service I got from Selltechs. I had boxed up my iPad, posted it and the money was paid into my account all within 3 working days and I got the amount I was promised!! This i... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

385 reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(385)

53 reviews in the last 12 months

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Rated 4 out of 5 stars

4.5 stars!!

Was a bit concerned at first, but rest assured this company is legit, they sold my device at the promised price and received the payment about 7 hours after the email was sent to me. Good customer service but there chat bot doesn't seem to work on the website as I tried it multiple times and was left waiting(only reason for the 4 star would be 4.5 in my opinion), but there telephone and email does would sell too again I highly recommend for a top competitive price

16 December 2025
Rated 1 out of 5 stars

Think twice!

I traded in my iPhone 14 Pro Max and was originally quoted £370 with a 14‑day deadline. Knowing I would be a day late, I phoned in advance and was reassured this would not be a problem given postal delays. Had I been told differently, I would not have sent the phone.
When the device arrived, I was told the quote had expired and offered £325 instead, with the added pressure that if I did not accept that day the price would drop to £280 overnight. At the time I felt forced to agree, but I have since checked and found that this claim was not true — the £325 valuation was still being advertised on their site days later. Having paid £11 for next‑day delivery to meet the deadline, I felt misled and pressured into accepting a lower price.
I first received a text message asking for “proof of purchase,” which I did not initially understand. This was followed by a phone call that was not pleasant: raised voices and repeated threats that the funds would be recalled from PayPal if I did not provide proof. This approach felt threatening and unnecessary — a polite request would have sufficed.
My overall experience left me dissatisfied. Communication was poor, the valuation process felt inconsistent, and the way proof of ownership was handled caused unnecessary stress. You would expect a small company reliant on good reviews to treat customers better. You would also expect a company to be open and honest, to accept reviews both positive and negative, and not to persuade customers to alter their feedback simply to present a falsely high star rating.
It is important to note that my recent negative review related to the iPhone 14 Pro Max transaction. Since posting that review, Sell Techs have now gone back to a completely separate, earlier transaction (an iPhone 13 Mini sold over six weeks ago, for which payment was already made) and are suddenly demanding proof of purchase that was never requested at the time of sale. They have coupled this with the same veiled threat of recalling funds. This behaviour feels retaliatory and undermines their claim to value honest customer feedback.

12 December 2025
Unprompted review
Rated 4 out of 5 stars

The whole transaction was dealt with…

The whole transaction was dealt with promptly and I was paid the expected amount. The only thing that let it down was the lack of communication; it would have been nice to have received a confirmation of receipt and/or value.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast reliable service

Fast reliable service, paid the full amount which was far either than other companies I have used in the past. Will definitely use them again

3 November 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I recently traded in my iPad with Sell Techs, and I couldn’t be happier with the experience. The process was quick, easy, and completely stress-free. What impressed me most was that the quote I received online was the exact amount I was paid after they received and inspected my device — no last-minute changes or surprises. Communication was clear, payment was processed quickly, and everything felt honest and professional. I highly recommend Sell Techs for anyone looking to trade in their tech with confidence!

22 August 2025
Unprompted review

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