Selwyns Travel  Reviews 

220
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including drivers and office personnel, for their exceptional helpfulness, professionalism, and friendly demeanor. Many highlight the brilliant service, noting its seamless execution, efficiency, and professional approach from initial contact to drop-off. The booking process is frequently described as easy, smooth, and responsive, with staff being very helpful throughout. Reviewers also appreciate the punctuality of coaches, often arriving early, and their immaculate condition, being clean, comfortable, and well-maintained. Many customers express strong loyalty, frequently using the company for various trips and highly recommending their services to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently describing it as exceptional and professional from... See more

Booking process

Customers had positive experiences with the booking process, describing it as easy, quick, and... See more

Holidays

Consumers find holidays to be positive, with many expressing satisfaction with their trips, such as annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This weekend we travelled to London, the bus was excellent, clean with WiFi on board. The communication with the office staff was 5* they listened and acted on every phonecall and made our trip go off... See more

Company replied

Rated 5 out of 5 stars

Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more

Company replied

Rated 5 out of 5 stars

The customer services at selwyns is fantastic, the office staff are brilliant. However it was coach driver Andy who made our trip to Brixham amazing, nothing was too much trouble for him. Everyone on... See more

Company replied

Rated 5 out of 5 stars

We are a group of friends who love going to the races. Over the last 10 years we have organised our own trips many times using Selwyns for our transport. Can honestly say I cannot fault anything about... See more

Company replied


Company details

  1. Tour operator

Information provided by various external sources

Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.

Selwyns Travel

Written by the company

Selwyns Coach Hire offers a range of transport solutions including corporate, private coach hire, contract services, schools & colleges and group days out planning throughout the UK at affordable prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(220)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Our Christmas Night Out

Sean the driver was very friendly and got us to and from our destination quickly and safely.
The coach was clean and tidy.
Overall a great experience and would recommend your services in the future.

13 December 2024
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Thanks for the kind words Collette, we really appreciate your review!

Rated 5 out of 5 stars

Friendly driver

Friendly driver, open to a slight change of plan regarding timings of pick up. No complications, all good!

10 December 2024
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Thank you for your review Daniel, so pleased that our driver was able to accommodate your change in plans!

Rated 5 out of 5 stars

Responsive and compassionate service

The coach driver, Mustapha, saved the day. I would have ruined the trip for everyone as I got our trip destination details mixed up when sending the details to our members!

Mustapha quickly rearranged the trip with their office and we all had fun and enjoyed ourselves at the end.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Thank you for assigning Gareth to drive us from Manchester to Stockton-on-Tees. The coach arrived on time and was clean. Gareth was very helpful, patient, friendly and respectful. It was a pleasure to have him with us.

RD

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent as ever ...

Have used Selwyns for many years for a group of 35-45 going to various race meetings. Always very reliable. Communication excellent and staff very professional, friendly and helpful. Coach always immaculate and very modern. We've always had an excellent experience with them and would 100% recommend.
Thanks Sue and Paul :) - speak to you next year :)

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Theatre trip

Great service on our theatre trip to the Plaza in Stockport. Extremely reliable, they picked up on time and were waiting for us at the end of the show. The coach was new and super modern and Kev, our driver was excellent - patient, friendly and helpful. Highly recommend Selwyn's and will be using them again

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Coach trip

Everything, from first booking all the way through to our party being returned to home. Our Driver was the best I ( and I have travelled on a great many coaches) that I have ever met. Extremely courteous friendly helpful and an excellent, extremely good good at his job.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

6 coaches - 300 people - No Problem

We had 300 people (7 scout groups comprising of 220 young people and 80 leaders) to move from Hyde and Denton to Cosford RAF Museum, Selwyn's provided us with 6 coaches some leaving from Hyde to Cosford, some from Denton to Cosford and one that went from Hyde to Denton to Cosford. All the coaches were numbered and everyone knew which coach they were on and we had no problems. All the drivers were friendly and polite and extremely tolerant of our travellers which were made up of 220 children. The coaches were clean and tidy. This is the third time we have used Selwyns and we will not hesitate to use them again.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company, honest and reliable

From the enquire through to booking and the drivers on the day Selwyns could not have been any more helpful and friendly. Mark and John the drivers were brilliant before the day making arrangements and on the day organising drop off and pick up and going out of their way to entertain the girls. Fantastic and thank you.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

On time

On time , great drivers who was very professional in there job …. Well done great team at a affordable price.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Family trips

I have been using Selwyns for the past 18 months for my family trips and will continue to use this company, they have been great, communication has been spot on the drivers have all been punctual and welcoming and the coaches have all been immaculate. Would 100% recommend xx

24 August 2024
Unprompted review

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