Send Flowers Reviews 

If you are expecting the flowers to be delivered on the day you requested you would be mistaken. I even verified with them that it would be delivered on the day I requested and not only did not come in but it came 3 days late. They offered 10% compensation but it totaled out to be $3 back which wasn't even close to what i paid. Scam of a company.

Honestly, my first few orders went well. I easily spent over $200 on several orders. Then, all of a sudden, about a week or so ago, they started a “$57 minimum,” or, at least I hadn’t experienced it before. Then, on Mother’s Day, I ordered stuff for my mom, my girlfriend (from her son) and 1 from me. My mom got hers. The one from her son came. Mine did not, but they sent me a delivered notice. I called customer service. A recording literally says “if you received a delivery confirmation without the flowers, don’t worry, it MAY still be in transit.” Customer service is in a different country and it is very hard to understand them. They told me “wait until 6.” I did. They did give me a refund, but the experience changed so much over the last few weeks, I will never order from them again.

Never trust them, specially if you want your delivery in a specific day , they will charge you premium and on the day they will say its delayed, they dont know the point of a specific day delivery though they charge premium. Full scam

I place an order 8 days in advance with Send flowers for a beautiful bouquet of flowers in a nice vase. It was for Mother's Day and they indicated I would receive it the day before. It was stated on my receipt too. I waited until the end of the day on Saturday and nothing came, so I contacted Send Flowers, only to find out that my order would not get to me until 2 days after Mother's Day. They had my information and could have contacted me, but did not. I f I don't call, my wife would have gotten nothing for Mother's Day. Then, they thought that offering me a 20% discount on my order would make it all good (their nerve!), when the whole point was for my wife to get it on mother's Day.
I ended up cancelling the order and having to rush out to get something else at the very last minute.
It was very disappointing and frustrating.

Ordered purple rose basket.
Left at door and took a picture. NO ROSES!!! How can you call it a purple rose basket if there are no purple roses in it! Could have picked up roses from the supermarket! Totally ruined my gift.
Wish I had checked the bad reviews first.
WILL NEVER USE YOUR COMPANY AGAIN.

I received the saddest collection of flowers for Mother’s Day. There’s one dead flower and a collection of tired carnations. There’s a box of “chocolates” that are smashed and have an expiration date of August of last year.

Flower never showed up. Ordered one week before Mother's Day and flower never came and they want to deliver us after Mother's Day. What a joke.!

I would have been better off giving my 18yr son $70.00 to buy and deliver a bouquet of flowers for mother in law.

Im out in the road bringing our daughter home from college, a 1600mi road trip, and won't be home on Sunday to celebrate the day with mom. Trusted and was sorely disappointed.

Better off to arrange with a local florist or just wait til you can buy and deliver the gift yourself.

We ordered a deluxe arrangement ( 3 sizes, we picked the middle one), with a balloon. Got a small arrangement and no balloon and a partial refund. Not happy 😒

Order flowers for my girlfriend for Mother's Day and she definitely didn't get what I expected. They looked nothing like the picture at all. The roses had dark tips in areas and ine was even broken and hanging from its stem. The vase, though not bad, definitely wasn't what was shown and the flowers over all didn't come or look like the flowers in the picture presented. Never again!

I ordered daisies and they sent roses without notifying me that they were substituting the flowers. I do not like roses. I would have been happier with carnations. To make matters worse, they only offered a 30% refund, rather than a full refund, and did not offer to resend the correct item.

Flowers received : Not even close to the amount ordered. Looked like a pile was thrown down and wrapped tightly together. All the same length and smashed. When opened they were bent and crumpled. the advertised picture for the premium Bouquet was a Huge assortment of 9-10 different colors of beautiful flowers. what was received was maybe 5 different colors and 12 flowers of a few types.

I had used SendFlowers.com several times and was pleased with the deliveries. However, last Friday was a different story!
I had ordered a vase of flowers, an iris and tulip bouquet, and what was sent was a box with a few unopened iris and tulips that still haven't opened up 5 days later! The vase was separate from the flowers, so assembly was required!
I contacted customer service and the best offer I got was for a 30% refund.
I expressed my dissatisfaction with this, but that was the final offer!
I won't be using this company again!

0 Stars. Ordered flowers on Tuesday to be delivered on Sunday for a friends birthday. Paid extra for Sunday delivery. Saturday afternoon received email that flowers cannot be delivered on Sunday. Called, rep refunded money and said flowers will be delivered on Monday with an apology note although a different arrangement will be sent. Fine. Now Monday, no flowers delivered, telling me Tuesday. DO NOT USE THIS COMPANY. Wished I had read reviews prior.

poor quality flowers that do not match website photos, Bad Bad Bad

I ordered flowers for our anniversary and the flowers delivered did not look anything like what was on the website. I received a call on the day of delivery and was told that the florist could not fill the order so it was being assigned to a different florist. I was assured that I would receive the specific flowers that I ordered.

Upon delivery, the driver just placed them on the doorstep without ringing or knocking and they were not what I paid for. They looked cheap and not arranged as you’d expect.

I do not recommend using SendFlowers.com.

I ordered flowers which cost nearly $70 for my mother’s birthday. The picture showed 20 roses, 6 tulips, some pretty purple and white gypsophila and some large attractive leaves in a lovely vase. What actually arrived were 3 roses, 2 tulips, some nearly dead chrysanthemums a bit of cheap white gypsophila and a few small leaves in a cheap vase. It basically looked like something you could buy from a dollar store and it was just dumped on the doorstep because my mother was out even though they sent me an email saying they would re deliver. They offered me a 20% refund (which I thought was not enough) but actually refunded less than $10. Don’t waste your money I feel what arrived was an insult to my mother and I would rather have sent her nothing than what she got

Not even worth 1 star! Ordered a sympathy arrangement with a Jesus figure in the middle (as a keepsake for later) this included roses etc. I was contacted that they didnt have that exact figurine,I said no problem, thinking a cross or praying hands, something slightly different. First off, the flowers were DELAYED by 2 days and what i received was a bunch of JUNK mums. No figurine nothing. A local supermarket would have did a better job - or a 5 year old. USE PROFLOWERS OR 800 flowers NOT THESE PPL!!!

Flowers delivered were different what we paid for. There only few old flowers with some of them being broken. They don't what to give money back it is a scam.

Very poor experience. My order was incomplete — the doll was missing — but I was still charged in full. I contacted customer service by email and got absolutely no response. This level of service is unprofessional and unacceptable!!

Send flowers is great. The first florist they sent out didn't really deliver the flowers to my Aunt so they reordered right away and made right and plus gave me a little discount on my order. They were awesome and made sure it was taken care of.