Send Flowers Reviews 

Crap. I wish I had seen the reviews first. They are terrible.

This is a bait & switch site. They will not send what you order, & they will lie to you claiming they'll make it right, but won't & don't! Go elsewhere, they are thieves. Find a local florist & call them, & place an order that way. I know it takes more time, but if you knew the the time I wasted with their foreign customer service, you'd get it! RUN! GO ELSEWHERE,!

I am beyond disappointed with SendFlowers.com. I paid $63 for what was advertised as a “Christmas Deluxe” arrangement. What arrived was an embarrassingly small bouquet that wouldn’t even be worth $20, let alone over sixty dollars.

There were maybe five flowers total — sparse, unimpressive, and absolutely nothing like what was pictured or described. Calling this “deluxe” is misleading at best and dishonest at worst. I was genuinely embarrassed that this was sent as a Christmas gift.

This feels like blatant price gouging and false advertising. The photos on the website are completely deceptive, and the value received was laughable. I could have walked into a grocery store and bought something far nicer for a fraction of the cost.

Save yourself the frustration and money. Do NOT use this company if you expect quality, value, or honesty. I will never order from them again.

Horrible arangement. Not even close to picture shown. Wish I could rate them 0 stars!

Can I give them a 0?! I ordered Christmas flowers 9days in advance. Three days before Christmas I received an email they can not have a florist deliver until 12/26. Then a second email saying they do not have this arrangement and would I substitute. No, I cancelled the order. Horrible

They said they delivered. The person was home. Did not receive. Called Customer Service. Big mistake. Did not communicate properly. When I asked for visual proof, staunchly stated they will send the digital. No support. Lost money.

My word! This is the most incompetent company. Yes, the flowers were cheaper but I’m used to the great service of Proflowers.com. I had to call back twice as the address was wrong and the second time, it just had the city and not the correct address. When she finally got it, she was trying to send it to another city! Shameful. An F from the BBB!

Ordered a week before even though they have same day delivery for my mothers birthday and guess what? Its delayed.

When flowers arrived they were wilted. There was more filler than flowers. When I contacted customer service. He offered me $8 refund for a $75 order. When I said no he offered me$ 12. Again I said no he offered to resend the flowers. I said only if a different florist was used. He agreed. Flowers never showed up.

What a total misrepresentation of what you are going to recieve! I am so upset about the item I sent to my friend so far away. Their website had 3 levels of the same design, which was gold and white. I purchased the most expensive arrangement and what arrived was pitiful. The arrangement pictured was full of about 3 dozen flowers and greens. What arrived was about 12 or less! What a total scam! I will never order from them and neither should you. I've asked for a total refund, they say they are going to remake it, we will.see. im so embarrassed as this is not the level of gift I would ever send.

I had to give them a one star but this place is an absolute JOKE!!! I ordered flowers days in advance for my mother's funeral and they sent me an email the day they were supposed to be delivered for her service and told me they would be delivered two days later.
I was completely screwed by this company. DO NOT USE!!!!

I feel the same way about rating this company a 0. Worst experience Ive had sending a gift. Ive read all of the reviews now and wish I had then. I hope everyone will continue to warn people of this scam on the Facebook page as well as any other platform to hopefully avoid the disappointment and disgusting practices of this company. Not only did they ruin a surprise I planed for my grand fathers 100th birthday, I couldn't understand 3 customer service reps and I don't think they could understand me. I had to threaten them to get a refund, and then the refund was short. After reading all of your reviews, I feel so sorry for everyone that just simply wanted to do something special for a loved one on an important day.

I should've read the reviews before I made the order from this business.
I was so excited to send flowers and chocolate box to my dear friend who has moved to a different state, in her new house. She did receive the bouquet, and showed me the picture, but the bouquet looked much more underwhelming than the picture on the website, and also they forgot the chocolate box I ordered with...
I contacted the customer service through live chat, and they immediately said "my sincere apologies, the refund for the chocolate has been made. Is there anything I can help you with?" ....like... thanks for the refund, but it doesn't replace the gift-giving that was supposed to me made. When I mentioned how disappointed I am, the agent said exactly the same message as before, and didn't take my concern sincerely. I'm never ordering from this business ever again. Stay away.

I wish I could rate them a zero. They did not send the flowers on the same day, despite my having paid for same day service. Nor did they deliver them the next day. In fact they didn’t deliver them at all!! I received an email from them requesting approval to deliver the flowers THREE DAYS LATER! The funeral was Saturday; they wanted to deliver on Monday; I ordered same day delivery Friday, prior to the Saturday funeral. Horrible.

This was sooooo disappointing the spray was so little for the cost plus late delivery this was a rip off. I will never recommend this place. So little I was so embarrassed. The cost more than $150.00 plus delivery, plus a banner that wasn’t included. It’s a shame.

So the ordering was easy and quick and they got the flowers there at a great time. So my fiancé tells me she got them and see love them they are beautiful. She sent me a picture and in the mean time I went to look at what I bought and what she sent me. The ones I ordered had many many roses and the one that came in looked like a child picked it. If you send me a email I will post the picture. I will be calling in a few to talk to them and I am expecting the coach

I regret not reading the reviews for this company before ordering flowers for my mother’s birthday. I was very disappointed to find out that the arrangement was completely different. From the flower types, flower color, and size of the arrangement, everything was all wrong. I understand that florists use substitutions if something is not available but the size of the bouquet should have been the same. Crossing this company off my list for future flower deliveries.

If I could give this complained ZERO stars I would! I literally wasted $80 on flowers that were never delivered! It had been almost a week when I noticed the receiver did not mention them. To no avail, 6 days later (after paying for next day) the delivery date was cancelled. Do not use this company, what a rip off! They should be closed down!

I ordered a DELUXE bouquet and two balloons for a friend. She sent me a picture when she received it. I was horrified when I saw the bouquet. It consisted of 3 flowers and some greenery, and she only received one balloon. The bouquet was shameful and pitiful. I ordered a DELUXE bouquet and got 3 flowers. I guess the normal bouquet just has greenery and no flowers if this horrible bouquet was the deluxe. I made a complaint to the company and was offered a 30% refund. That's laughable. They advertise "Satisfaction Guaranteed" which I feel is false advertising, I am far from satisfied. I do not recommend this business and strongly discourage anyone from throwing their money away, which is what they will do if they use this company. This company should hang their head in shame.

The flower arrangement was not received by my 102 year old mother. I am very disappointed.