Send Me a Christmas Tree Reviews 

1,761
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. People love ordering online because the website is exceptionally simple to use, and consumers consistently receive fresh, beautiful trees that smell amazing and last well. Customers frequently praise the incredibly helpful delivery drivers who bring the items directly to the doorstep with smooth communication throughout the entire process. Some reviewers were not happy with the overall longevity of their purchases, noting that needles dropped quickly or the plants dried out prematurely. A few other people also felt that unexpected delivery delays caused significant frustration when items failed to arrive on the scheduled date.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the trees arrive in excellent condition... See more

Delivery service

People report positive experiences with delivery_service, noting that online ordering is simple and items... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with fresh, beautiful trees... See more

Order

Users describe positive interactions with order, highlighting that the online process is simple and reliable.... See more

Service

Customers consistently note positive experiences with service, highlighting courteous staff, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Send me a Christmas Tree provide a first class service & first class product. We have ordered our tree from them for several years & they have been consistently good. On-line ordering is simple,... See more

Company replied

Rated 5 out of 5 stars

Another year, another excellent tree! Prices have gone up a bit on last year but with delivery included the trees are still good value- our 9ft Fraiser has a great shape, full foliage and arrived well... See more

Company replied

Rated 5 out of 5 stars

Easy experience from start to finish. Tree arrived in great condition and looked great. Never been a fan of the idea of stuffing a tree into the back of my pride and joy so being able to have... See more

Company replied

Rated 5 out of 5 stars

3rd year using send me a Christmas tree. Two beautiful 9ft nordmans delivered today. They are perfect. Highly recommend, delivered on time on requested date by a friendly and helpful delivery driver.... See more

Company replied


Company details

  1. #3 of 3 best companies in Christmas-Tree Farm
  2. #11 of 18 best companies in Christmas Shop
  3. #3 of 4 best companies in Farm
  4. #3 of 5 best companies in Tree farm

Written by the company

Fresh-cut, British grown Christmas trees - delivered straight to your door! 🎄


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,761)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great tree at a great price with free delivery!

I used Send me a Christmas tree last year and the service was excellent. I received a tree exactly as described and on time. I've just ordered my tree for this year. The website is clear and easy to use.

12 November 2025
Send Me a Christmas Tree logo

Reply from Send Me a Christmas Tree

Thank you for the review Clive! We're so glad you loved your tree and we appreciate the support :) - Kristina

Rated 5 out of 5 stars

Good quality trees

Good quality trees, delivered on time. With excellent customer service. This is the 7th consecutive year of purchase. Highly recommended

11 November 2025
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Reply from Send Me a Christmas Tree

Thank you so much for your loyalty and lovely feedback Nick! Wishing you a wonderful festive season! :) - Miah

Rated 5 out of 5 stars

One feels like a member of a club

It was a joy to receive the reminder email, and to be able so easily to repeat last year's order. And then receive a personalised email. One feels like a member of a small club.

11 November 2025
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Reply from Send Me a Christmas Tree

We’re so happy to hear this - thank you Colin! We really appreciate your continued support. :) - Miah

Rated 5 out of 5 stars

Got a lovely tree last year for the…

Got a lovely tree last year for the first time, delivery was on time, it was up a month and dropped very few needles, smelt amazing.
Have ordered another for this year.

11 November 2025
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Reply from Send Me a Christmas Tree

Thank you Adrian for your kind feedback. We’re so pleased your first tree was a success and that you enjoyed its freshness and scent throughout the season :) - Miah

Rated 5 out of 5 stars

Very easy to order !

Very easy to order !

11 November 2025
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Reply from Send Me a Christmas Tree

Thank you for taking the time to leave us a 5 star review, we hope you love your tree! - Kristina

Rated 5 out of 5 stars

Good variety

Good variety
Reliable

9 November 2025
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Reply from Send Me a Christmas Tree

Thank you for the 5 star review Peter! We're glad you loved your tree :) - Kristina

Rated 5 out of 5 stars

Because its true

Because its true
Fantastic job by all first tree last year
Briliant lasted till june
Thank you very much

10 November 2025
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Reply from Send Me a Christmas Tree

We're glad you loved your tree! Thank you for taking the time to leave us a review :) - Kristina

Rated 5 out of 5 stars

Really beautiful tree (Xmas 2024)

Really beautiful tree (Xmas 2024), the best I have ever had, and that is a lot of years. Also, the smell was great and the needles didn't fall off, and the customer service and delivery worked really well. I've just ordered another one for this year.

12 December 2024
Unprompted review
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Reply from Send Me a Christmas Tree

We're so glad you loved your tree and appreciate you placing another order with us. Thank you for taking the time to leave us a review :) - Kristina

Rated 5 out of 5 stars

Brilliant tree

Brilliant tree, held its needles well all Christmas. Delivered on the requested day with no fuss. Would really recommend.

10 November 2025
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Reply from Send Me a Christmas Tree

Thank you for the 5 star review and the recommendation. We're glad you loved your tree! - Kristina

Rated 5 out of 5 stars

Xmas Tree, Timely reminder

Timely reminder, easy to order, free delivery and an excellent tree to boot.

10 November 2025
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Reply from Send Me a Christmas Tree

Thank you for the 5 star review Charles! We're glad you loved your tree :) - Kristina

Rated 5 out of 5 stars

It was a really good tree

It was a really good tree, nice & full & delivered just when they said. So much easier than having to stuff a tree into the car then clean out all the needles!

10 November 2025
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Reply from Send Me a Christmas Tree

Thank you for taking the time to leave a review! We really appreciate the support and we're glad you loved your tree :) - Kristina

Rated 5 out of 5 stars

Excellent

Excellent, clear ordering process from a business who have prided us with lovely trees for a number of years.

10 November 2025
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Reply from Send Me a Christmas Tree

Thank you Neil! It’s wonderful to hear you’ve loved our trees for years and found ordering easy. We’re so grateful for your continued support! :)- Miah

Rated 5 out of 5 stars

My Xmas tree by post

I bought my first Xmas tree by post last year (2024), from this company, and my experience was brilliant! When the tree turned up , on the day it was supposed to arrive, I was surprised how tightly packed it was, and thought “ no way is that a Nordman Fir in there “ , but unpacked it and fantastic ! Which is why I have purchased again this year…. Highly recommended

9 November 2025
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Reply from Send Me a Christmas Tree

The “no way that’s a tree!” moment is a classic! 😄 It’s always amazing to see once it’s unpacked. We’re glad you loved your Nordman Fir last year and hope you enjoy your tree again this year. - Miah

Rated 5 out of 5 stars

Very easy and high quality

My second year buying through them and very easy. The advice section is great if you're undecided and very reasonably priced. I've no reason to look elsewhere.

9 November 2025
Unprompted review
Send Me a Christmas Tree logo

Reply from Send Me a Christmas Tree

Thank you for choosing us again! We’re so glad to hear you found everything easy and helpful. Your continued support means a lot to us here :) - Miah

Rated 5 out of 5 stars

Bought a tree last year and coming back…

Bought a tree last year and coming back again! Tree was in excellent condition, lasted well, delivered as promised - plus the website and little films by farmer Tom are so old school and brilliant! What’s not to love

9 November 2025
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Reply from Send Me a Christmas Tree

Thanks so much for your lovely review. We’re so pleased your tree was everything you hoped for and that you enjoyed Farmer Tom’s videos -we’ll be sure to let him know. Wishing you another wonderful festive season! - Miah

Rated 5 out of 5 stars

Beautiful tree

Great service. Beautiful tree. Definitely recommend to anyone who needs a tree delivered. Relied on the company to choose a beautiful tree for me and I wasn’t disappointed!

5 December 2024
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Reply from Send Me a Christmas Tree

Thanks for trusting us to choose one for you - we’re delighted you were happy with it. Really appreciate the kind words and recommendation Liane! - Miah

Rated 5 out of 5 stars

Perfect experience🎄

Very nice trees. Very friendly people and very reliable.
I really appreciate the fresh cut because I need my tree only 4 days before Christmas 🎄.

9 November 2025
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Reply from Send Me a Christmas Tree

Thanks so much Sandra. We’re really happy you loved your tree and that the fresh cut worked well for your Christmas plans. We appreciate your kind words! - Miah

Rated 5 out of 5 stars

Best tree I’ve ever had

Love these guys, am ordering for the second year having had a spectacular tree last year (7ft Korean Fir). We couldn’t have been happier last year, the order, delivery and additional charity collection was absolutely seamless and was without a doubt the best tree I have ever had. Can thoroughly recommend, they will make your Christmas 🎄

9 November 2025
Send Me a Christmas Tree logo

Reply from Send Me a Christmas Tree

Thank you so much for your wonderful review! We’re so glad you were happy with your tree and that you’re ordering again this year. It’s great to hear the process was seamless and we really appreciate the recommendation! - Miah

Rated 5 out of 5 stars

Great service

Great service. A lovely tree was delivered to the door on a prearrange day in 2024. It was really easy to order and everyone commented positively on the tree when it arrived. I have had no hesitation in ordering my tree for 2025.

9 November 2025
Send Me a Christmas Tree logo

Reply from Send Me a Christmas Tree

Thank you for the lovely review. We’re delighted you loved your tree and that ordering was easy. It means a lot that you’ve chosen us again for 2025! Wishing you a wonderful festive season. - Miah

Rated 5 out of 5 stars

The tree was delivered on the day we…

The tree was delivered on the day we wanted last year and was beautiful. We have ordered another for this year.

9 November 2025
Send Me a Christmas Tree logo

Reply from Send Me a Christmas Tree

Thank you for the lovely review Peter. We’re glad you enjoyed your tree last year and that you’ve chosen us again! Wishing you a wonderful festive season! - Miah

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