Send Me a Christmas Tree Reviews 

1,761
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. People love ordering online because the website is exceptionally simple to use, and consumers consistently receive fresh, beautiful trees that smell amazing and last well. Customers frequently praise the incredibly helpful delivery drivers who bring the items directly to the doorstep with smooth communication throughout the entire process. Some reviewers were not happy with the overall longevity of their purchases, noting that needles dropped quickly or the plants dried out prematurely. A few other people also felt that unexpected delivery delays caused significant frustration when items failed to arrive on the scheduled date.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the trees arrive in excellent condition... See more

Delivery service

People report positive experiences with delivery_service, noting that online ordering is simple and items... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with fresh, beautiful trees... See more

Order

Users describe positive interactions with order, highlighting that the online process is simple and reliable.... See more

Service

Customers consistently note positive experiences with service, highlighting courteous staff, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Send me a Christmas Tree provide a first class service & first class product. We have ordered our tree from them for several years & they have been consistently good. On-line ordering is simple,... See more

Company replied

Rated 5 out of 5 stars

Another year, another excellent tree! Prices have gone up a bit on last year but with delivery included the trees are still good value- our 9ft Fraiser has a great shape, full foliage and arrived well... See more

Company replied

Rated 5 out of 5 stars

Easy experience from start to finish. Tree arrived in great condition and looked great. Never been a fan of the idea of stuffing a tree into the back of my pride and joy so being able to have... See more

Company replied

Rated 5 out of 5 stars

3rd year using send me a Christmas tree. Two beautiful 9ft nordmans delivered today. They are perfect. Highly recommend, delivered on time on requested date by a friendly and helpful delivery driver.... See more

Company replied


Company details

  1. #3 of 3 best companies in Christmas-Tree Farm
  2. #11 of 18 best companies in Christmas Shop
  3. #3 of 4 best companies in Farm
  4. #3 of 5 best companies in Tree farm

Written by the company

Fresh-cut, British grown Christmas trees - delivered straight to your door! 🎄


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,761)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice, big bushy tree!

I've used this company last year when I bought a Fraser Fir Christmas tree. The tree was beautiful, bushy and smelled gorgeous. The service was so good and the tree was so lovely, I have ordered again this year!

18 November 2025
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Reply from Send Me a Christmas Tree

Thank you very much! We are so pleased to have you back this year and hope you love your tree just as much :) - Alana

Rated 5 out of 5 stars

I had a tree from the company last year…

I had a tree from the company last year it was lovely and lasted all over the Christmas period hardly any drop and smells beautiful

13 November 2025
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Reply from Send Me a Christmas Tree

Thank you for taking the time to leave us a review! We're glad to hear you loved your tree :) - Kristina

Rated 5 out of 5 stars

We have bought our tree from Send Me a Christmas tree

We have bought our tree from Send Me a Christmas Tree for many year and have never been anything but absolutely delighted, it arrives as near our requested date as possible tightly packaged, once the packaging is removed the fun of Christmas starts… the kids love to sit watching the branches drop into place ready to be decorated, we keep our tree up until Candlemas (2nd February) but our trees always still looked good with no bald branches, basically we can’t recommend these trees enough, Happy Christmas 🎄

17 November 2025
Unprompted review
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Reply from Send Me a Christmas Tree

We're so glad to hear we've been able to assist with your traditions! Thank you for leaving us such a lovely review :) - Kristina

Rated 5 out of 5 stars

This is our second year ordering with…

This is our second year ordering with Send Me Christmas Tree. They are reliable, have excellent customer service and the trees are great quality!

17 November 2025
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Reply from Send Me a Christmas Tree

Thank you Laura! We really appreciate the support and we're glad you loved your tree :) - Kristina

Rated 5 out of 5 stars

Very beautiful trees last year I…

Very beautiful trees last year I ordered two they arrived in time with lots of communication prior about delivery, long jarring needles and full trees.
Very well priced. I have just ordered this years tree and have confidence in this years order

17 November 2025
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Reply from Send Me a Christmas Tree

Thank you for taking the time to leave us a review! We're glad to hear you loved our services :) - Kristina

Rated 5 out of 5 stars

Absolutely beautiful tree I had the most beautiful tree from here…

I had the most beautiful tree from here last year, it was bushy and everything I wanted. It lasted the whole of the Christmas season. I’ve just ordered my one for this year and will be returning year after year.

17 November 2025
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Reply from Send Me a Christmas Tree

Thank you so much for leaving us a review! We're so glad to hear you loved your tree. Thank you for your order :) - Kristina

Rated 5 out of 5 stars

The easiest, friendliest way to get a perfect Christmas tree delivered to your door.”

This is my second year ordering my Christmas tree from Will and the team at Send Me My Christmas Tree, and once again they’ve been fantastic.

From the moment you place your order right through to delivery, the communication is superb—friendly, personal, and genuinely makes you feel valued.

Last year my tree arrived exactly when expected, handled with such care and accompanied by clear updates about delivery timings. I didn’t hesitate to order again this year, and once again the service has been every bit as impressive. Highly recommend!

16 November 2025
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Reply from Send Me a Christmas Tree

Thank you for leaving such a lovely review! We really appreciate the support and we're glad you've loved our services :) - Kristina

Rated 5 out of 5 stars

Easy experience from start to finish

Easy experience from start to finish. Tree arrived in great condition and looked great.

Never been a fan of the idea of stuffing a tree into the back of my pride and joy so being able to have a good quality British grown tree delivered to our doorstep is great.

Only gripe is the courier delivered extremely early in the morning.

Will continue using this company for the foreseeable.

1 December 2024
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Reply from Send Me a Christmas Tree

Thank you for taking the time to leave a review. We're glad to hear you love your tree! - Kristina

Rated 5 out of 5 stars

Fantastic quality trees

I’ve previously ordered trees directly from a Scottish grower but sadly due to logistical reasons they can’t deliver to the South of England any more. I was a bit nervous about using a company I haven’t heard of before. The one I was sent from Send Me A Christmas Tree is the best tree I’ve ever had. It was freshly cut, shed very little on being unpacked and had a wonderful aroma ( this was a Fraser Fir). It was still going strong into January. Lots of our visitors commented on how lovely it looked. I’ve just ordered again for this year.

1 December 2024
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Reply from Send Me a Christmas Tree

We're so glad to hear you loved your tree! Thank you for leaving us such a lovely review :) - Kristina

Rated 5 out of 5 stars

The Perfect Tree

The perfect tree!
We bought our tree last year with hesitation, my mother in law had said we were foolish to buy a tree online - it was too risky to buy something so important without selecting it ourselves. But after years of buying trees from local garden centres and saw mills and never being completely satisfied we thought we would give it a go.
Our tree was delivered on the chosen date, free of charge!
The first things we noticed was the amazing smell, we unwrapped it and stood it in the stand to settle.
The tree was perfect, it was so symmetrical and full, and the exact height we wanted.
After decorating it we proudly showed it off to my mother in law who was jealous. She had selected her tree in person and still hadn’t found one as beautiful as ours.
All our guests commented on how stunning our tree was and couldn’t believe it was from an online order.
The tree lasted for the full 5 weeks we had it up and decorated and didn’t drop many needles at all. The smell lasted too - it was delightful.
We were so happy with the service and tree that we’ve ordered another tree this year and are very excited for it to arrive. We went for a Fraser Fir last year but we’re trying a Farmer Tom’s Sussex Fir this year with every confidence it’ll be as amazing as last year’s tree.

15 November 2025
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Reply from Send Me a Christmas Tree

Hi Natalie, thank you so much for such a lovely review! We're so glad to hear you loved your tree and we hope you love this years as well :) - Kristina

Rated 5 out of 5 stars

Ordered again as had great service last year.

We had a Christmas tree from this company last year. It was delivered on time and was really well wrapped and protected. When the tree was unwrapped it was beautiful and kept its needles for the whole season.
We asked for a tall tree but not too wide at the bottom and it was perfect!

15 November 2025
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Reply from Send Me a Christmas Tree

Thank you for taking the time to leave us a review! We're glad to hear you loved your tree :) - Kristina

Rated 5 out of 5 stars

Beutiful trees

Beutiful trees, exceptional customer service

9 November 2025
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Reply from Send Me a Christmas Tree

Thank you for the 5 star review Robert! We really appreciate the support :) - Kristina

Rated 5 out of 5 stars

This is our third year

This is the third year that I have ordered from 'Send me a Christmas tree', for good reasons. The selection of varieties is good - the Fraser fir suits us perfectly; the choice of height and the quality of the tree has been excellent - they have kept their needles very well. Delivery has been as promised and an expertly packaged tree. Prices are also competitive with trees from our surrounding forest sites. For quality and convenience they will be hard to beat

9 November 2025
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Reply from Send Me a Christmas Tree

Thank you for the review Laurence. We're so glad to hear you've loved your trees and we really appreciate the support! :) - Kristina

Rated 5 out of 5 stars

Really beautiful tree

I bought a tree last year and it was really good, so I’ve bought again this year. The tree was beautiful (Nordman Fir) - perfect shape and lovely branches. It was delivered exactly when expected, and the guy brought it in for me. It was well wrapped, but easy to unwrap and stand. A no hassle experience! (When can you say that these days …..)

13 November 2025
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Reply from Send Me a Christmas Tree

Thank you so much for your lovely review! We’re really glad you loved your Nordman Fir and had such a smooth, hassle-free experience.

We really appreciate you coming back again this year. Enjoy your new tree!

- Miah

Rated 5 out of 5 stars

Second time as good as the first

Used them last year and the tree and delivery was great, so no second thought in ordering my tree from them this year

7 November 2025
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Reply from Send Me a Christmas Tree

Thank you for the great review Johnathan, wishing you a lovely festive season this year :) - Miah

Rated 5 out of 5 stars

Website is easy to navigate

Website is easy to navigate, ordering is easy - even for a technophobe like me!!
Ordered our tree from them last year - very happy with the tree and the delivery. That's why we've gone back this year!!

13 November 2025
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Reply from Send Me a Christmas Tree

Thank you for taking the time to leave such a lovely review! We're very pleased to hear the website was easy to use. Thanks so much for your continued support! - Miah

Rated 5 out of 5 stars

Very happy customer

Ordered a xmas tree last year and i was very pleased with the service. Delivered exact day i chose,and the tree was gorgeous. It still looked good when i took it down after xmas

12 November 2025
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Reply from Send Me a Christmas Tree

Thank you so much for your lovely feedback! We’re really happy to hear that you were pleased with the service and that your tree stayed looking great all the way through Christmas :) - Miah

Rated 5 out of 5 stars

Good quality and helpful

Last year my tree arrived on the date I requested and I was very happy with the service and the quality of the tree. First time I've ever gone for a real tree and I don't regret it, hence why I've ordered the exact same thing again 👍👍👍

11 November 2025
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Reply from Send Me a Christmas Tree

Thank you for the review! We're glad to hear you loved your tree and thank you for supporting us :) - Kristina

Rated 5 out of 5 stars

Best Christmas Tree Ever!

The first memorable thing about the 6ft tree I ordered was that the delivery guy was singing 'oh Christmas tree' as he brought it up to my door and it into my house - that set the festive mood for me. It was well wrapped and he brought it inside for me. I secured it in the stand before unwrapping it and once I did, the branches unfolded to reveal a perfectly symmetrical and thickly branched tree - definitely the finest tree I have ever had. It smelled great too. Everyone who saw it remarked how beautiful it was and it lasted well over the Christmas period with minimal needle loss. I had no hesitation in reordering this year - in fact, I have ordered two - the second one for my niece who lives close by.
My thanks to 'Send me a Christmas Tree' for helping make Christmas special.

11 November 2025
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Reply from Send Me a Christmas Tree

Thank you so much for such a lovely review! We're so glad to hear you were so happy with your tree. :) - Kristina

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