SendNOW Reviews 

259
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast and efficient money transfer process, noting that funds usually arrive within minutes to recipients abroad. People also deeply appreciate the responsive customer support team, which is always ready to help resolve issues quickly and professionally. However, some people mentioned experiencing notable difficulties with payment processing, software glitches, and unexpected transaction delays. A few customers were unhappy about strict verification requests, third party partners, and unexpected extra charges on their personal accounts. Reviewers occasionally noted that dealing with these complicated payment verification steps can sometimes feel frustrating and slow.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick transactions, helpful staff, and... See more

Payment

Consumers find payment experiences vary widely, with many reviewers praising fast transfers that arrive... See more

Customer service

Customers had positive experiences with customer service, highlighting prompt replies and immediate help from... See more

Response time

Reviewers express widespread satisfaction regarding response time, highlighting that support teams reply very... See more

Staff

Clients share satisfaction on staff, noting that the service is quick and the team is consistently helpful.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it’s easy to send money while you have crypto, it’s slightly higher rate but this higher rate compensates the convenience to send money to countries where bank accounts transfers are not easy … o... See more

Company replied

Rated 5 out of 5 stars

Just sent money from Estonia to Russia and it took me literally like 5 minutes in total, thank you so much for your service and making this possible! Can’t quite understand why a lot of people are g... See more

Company replied

Rated 5 out of 5 stars

Hello all Send now is a very efficient and effective company. I use it frequently for my business and its speed and efficiency features make my job easier. Great well-done thanks and always con... See more

Company replied

Rated 5 out of 5 stars

Made such a complicated transfer so easy ... when there were problems had an alternative suggestion ... whatever the time of day were very responsive

Company replied


Company details

  1. Money transfer service

Written by the company

SendNOW — international money transfer service. With SendNOW you can transfer money overseas with less hustle. A variety of payment options lets you transfer money however you want: via debit cards, cryptocurrency, bank accounts, e-wallets.


Contact info

4.2

Great

TrustScore 4 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(259)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It works

It works. The only app that does it for me. Will be using it often.

Had a bit of a challenge setting up account, verifying ID, my bank rejecting 1 st payment. But customer support replies promptly.

27 March 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello. Thank you so much for your high rating! We are happy to strive and become better for you.

Rated 1 out of 5 stars

Wanted to use this service but came…

Wanted to use this service but came here first for confirmation...lol
Noticed 50% of the reviews mentioning Russia. Is this only working for Russia or the rest of the world as well?

18 March 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello. We provide money transfers worldwide. You can always get answers to any questions by contacting our support team.

Rated 5 out of 5 stars

Very good service

I’ve been using this service for quite some time now, and I can confidently say that the support and overall experience have been excellent. The team is always responsive, helpful, and genuinely committed to solving any issues quickly and efficiently.
What really stands out is the consistency in the quality of service. Every interaction has been smooth, professional, and friendly. It’s clear that customer satisfaction is a priority, and that makes a big difference.
I truly appreciate the reliability and dedication they show. It’s rare to find a service that maintains such a high standard over time. I highly recommend them to anyone looking for dependable and high-quality support.

3 March 2026
Unprompted review
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Reply from SendNOW

Thank you so much for your kind words and for being a loyal customer! We are thrilled to hear that our team’s consistency and dedication have made such a positive impact on your experience. It is our top priority to ensure every interaction is smooth and professional, so your recognition means a lot to us. We truly appreciate your recommendation and look forward to continuing to provide you with reliable support.

Rated 5 out of 5 stars

This is the only company to my…

This is the only company to my knowledge which allows to send money to Russia.
The registration process was simple and well-explained. Once registered, I have made 3 transfers, and every time the money was delivered in a couple of minutes.
So, many thanks to you!

28 February 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for your high rating and review. We're glad you found our service helpful and that the translations are quick and easy. We look forward to continuing to serve you!

Rated 5 out of 5 stars

I've send money to Russia

I've send money to Russia, all was ok. The money was transfered in some minutes. But the currency exchange costs are too much.

26 February 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for your feedback. We're glad your funds were delivered promptly. Currently, transfers to Russia are a complex and expensive process, but we're doing everything we can to ensure a reliable service and offer you the best possible experience. Thank you for being with us!

Rated 1 out of 5 stars

Money transfer to Russia publicity

So called publicity to send money by sendnow is pure bulscihtt

23 February 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello. We're very sorry your transfer was unsuccessful. Please contact our support team in the app or on the website so we can investigate what went wrong with your transaction.

Rated 5 out of 5 stars

Send to Russia from the US

Excellent experience! Also, it is THE ONLY service that allows sending money to Russia :) so there’s that. Grateful for their assistance!

20 February 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your kind words! We are happy to work for you! 🙌

Rated 5 out of 5 stars

Send Money to Russia!

I’ve been using SendNOW for about 8 or so transactions for almost a year to help support my family in Russia. The process is simple!!!

I first purchase crypto from a reliable company—I use Binance. Next step: fill out my recipient info on SendNOW app, copy the Wallet address of SendNOW, and paste it into Binance.

Specify the amount of money (USDT Tether crypto in my case) that I want to transfer. I have only ever used USDT Tether, which is similar to US dollars).

The funds immediately transfer from Binance into SendNOW; and after a brief process processing period —10 to 15 minutes— the money is received by my recipient on her card in Russian rubles!!

SendNOW is also transparent with exactly what the transaction will cost. I specify the amount money I wish to send — at least $2506 to get the best rate —and SendNOW quotes exactly how many rubles my recipient will receive, before the transaction even takes place.

SendNOW customer support has been superb. I am so grateful.

16 February 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for taking the time to provide such a detailed review of our service. We are happy to be of service to you. Thank you for choosing us.

Rated 4 out of 5 stars

Good customers Support.

Good customers Support.
Exchange rate and extra cost could be better.
but at the moment the only solution to transfer money to Russia

7 February 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your feedback and trust! We're constantly working to optimize our rates and costs to make translations even more accessible. We're glad our support team was able to help you. Thank you for being with us!

Rated 5 out of 5 stars

Great Service and simply to use

Great Service and simply to use. In Case of difficulties, Online support was helping a lot. Thanks so much

2 February 2026
Unprompted review
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Reply from SendNOW

Thank you for your kind words, we are happy to try our best for you.

Rated 5 out of 5 stars

Do not use, 15% fee ripped us off

Sent money overseas. Delayed my payment for 6 days then charged us over 15%.... do not use them ever.

2 February 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for sharing your feedback.
We're sorry you experienced a delay. This is typically due to limits or checks by the recipient's bank. We always try to find ways to speed up the transfer or offer other sending options.
Regarding fees: transfers are a complex, multi-step process. Our fees are transparent; you always see the amount to be sent, including all our fees.

Rated 5 out of 5 stars

I appreciate that money can be sent to…

I appreciate that money can be sent to Russia. At least someone has sense. "Greetings, PayPal, Revolut, etc".
The money was on the recipient's card within a minute.

14 January 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for your review and high rating. Thank you for choosing us!

Rated 5 out of 5 stars

Simple and Clear

16 January 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for your review and high rating. Thank you for choosing us!

Rated 5 out of 5 stars

Sent funds to Russia

I have sent money to Russia from the United States using crypto several times. The customer service and support at Sendnow are excellent!

16 January 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for your feedback and trust in our service. We're thrilled you appreciate the convenience of crypto transfers and the quality of our support. Thank you for choosing us!

Rated 5 out of 5 stars

Sending money from Estonia to Russia went successfully

Just sent money from Estonia to Russia and it took me literally like 5 minutes in total, thank you so much for your service and making this possible! Can’t quite understand why a lot of people are getting suspicious about providing your documents to verify your account. That is literally the most basic thing ever, I’ve used a lot of similar apps and this procedure is in every one of them, so nothing bad is going to happen.

So personally I highly recommend using this app, hopefully it will last long enough and the service will grow💗

13 January 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for your review and high rating of our service! We're very happy that the transfer went through so quickly. You're absolutely right: verification is a standard global practice that helps maintain transaction security and protect user funds. Thank you for your trust and for recommending us to others.

Rated 1 out of 5 stars

Confusing and highly disrespectful documents proceedures

I have successfully used the service several times until they wanted to verify my identity. I submitted my driving license that we are allowed to use on our maiden name in DK. It created a problem, so after long discussions to clarify which, by the way with their supplier. I submitted a documentation for name change. So 2 documents in all, which is intimidating, feels unsafe. One of the transaction went through. By the way their supplier is CryptoValuta supplier, so here we go... They do nt notify that, which can be crutial for a choice of use. Now I feell ripped off for my documents and disregarded as a personality put on a black list with them having my documents in hand. One more thing I would doubt their systems that on a normal day work well, but IT safety is not something they have considered. They have suggested to send documents by email, which I ask "Why?" I work generally in IT too, so for me IT security is a known subject...

9 January 2026
Unprompted review
SendNOW logo

Reply from SendNOW

In order to use the app and send international money transfers, you must undergo verification. The documents must be issued in the same name as the bank card. This makes it impossible for fraudsters to pass verification and use the service. If a person refuses to undergo verification and send documents, the service cannot work.

Rated 5 out of 5 stars

Excellent app

Excellent app. It does work! Fast and efficient, with great customer support. I highly recommend!

6 January 2026
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! Thank you for taking the time to leave a review of our service! We're glad you chose us!

Rated 5 out of 5 stars

Fungerar utan problem

Det enda alternativet som fungerar just nu... I mitt fall.

20 December 2025
Unprompted review
SendNOW logo

Reply from SendNOW

Tack för att du tog dig tid att utvärdera vår tjänst. Vi arbetar för dig och står alltid redo att hjälpa dig.

Rated 5 out of 5 stars

Excellent service and app

Excellent service and app. It was not simple in my situation but with excellent customer support all was resolved and payments went through smoothly.

17 December 2025
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your feedback! We're always happy to help!

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