SendNOW Reviews 

Excellent service and app. It was not simple in my situation but with excellent customer support all was resolved and payments went through smoothly.

I have been using SendNOW for the past two years, sending support to my spouse in Russia. They have improved continually during that period to the extent that they are now thoroughly reliable, very quick responding to questions, solving any problems, and VERY FAST RELIABLE DELIVERIES! They are a godsend for me, having provided an effective alternative to the (unfortunately) sanctioned SWIFT system. THANK YOU!!

Great service and really helpful customer service

Super good service and instantly transfer 👍👍👍

I am also one of the people who was skeptical at first about the website.

Though after having made in total 3 successful transactions within a timeframe of 3 months, I can safely say that this service actually works. On my latest transaction I did encounter an issue in which I had to contact the support team. Within minutes they were able to answer and help me.

I am using Swiss currency to transfer into Russian rubles and it honestly works flawlessly. The only "issue" I have is the conversion fee.

As of the stand 26.11.2025 google states that
1 CHF = 97.69 RUB
In their service they exchange
1 CHF = 82.35 RUB
They also go through a middle man "Guardarian" I think who in the background processes your currency to crypto which I think is sent over the blockchain to the desired currency. This middleman also charges a fee of 3 CHF

T.l.d.r:
Trustworthy website with fees. E.g. originally you want to send 50 CHF which is 4884.61 RUB, but get charged totally 53.13 CHF for 3741 RUB.

Should you use them? In the end I would probably continue using them, since I'm not really too keen of using other services.

Hello all
Send now is a very efficient and effective company.
I use it frequently for my business and its speed and efficiency features make my job easier.
Great well-done thanks and always continue in this way.
Thank you
Luciano

Fast and efficient money transfer. The assistance is also fast and efficient.
I am happy to recommend it.

Despite the statement on their site, I'm unable to transfer funds to family in Russia.

They blame Guardian, their transfer partner. The Guardian says not their side.

SendNow is using a third party (Guardance UAB)to accept the money for transfer/sending. After I registered and sent money, I got an email saying they needed to verify my info and asked me to upload picture of both sides of driver license, or passport, or id card. Before that they already took all the private information including ssn, seriously? No legitimate company should ever ask for that kind of sensitive information to transfer money. My bank confirmed the money was already debited by Guardian but not transfer to SendNOW to process the transaction. This feels completely unsafe and unprofessional. Be very careful, I don’t believe this service is trustworthy at all.
Looks like some reviews were written by company employees.

Clunky, use of a third-party. Very slow to resolve issues, although mostly the fault of the third party.

Not the easiest system to use.

Great service! The money arrives fast, and if there’s ever an issue, their support team helps right away. I’m very satisfied and will keep using them.

These are scammers/fraud. To use this app and transfer payment, I was directed to their partner Volet.com, where I had to register separately and pass verification. SendNOW explained, that transfers are done by their partners and they have nothing to do with their verification procedures (e.g., this is for safety, to follow regulations, AML.. etc., etc.). Volet.com first of all asked photo of my ID from both sides. After, they asked: 1) photos showing both sides of the payment card (I was allowed only to hide card numbers in the middle, but had to show the first six and the last four numbers. On the back, I was allowed to conceal the three-digit security code (CVC/CVV); 2) A selfie with me holding the card; 3) An official bank statement for the card, if there was not my name on it. After providing this info, the Volet.com stopped answering my messages. Ohh, what a change after they got my info, because until this moment, they were very active in communication and all answers were provided ASAP. When I wrote to SendNow that these are scammers, they continued to say, that they are registered etc, etc... SO, THESE AR SCAMMERS/FRAUD WHO JUST COLLECT YOUR PERSONAL INFO, DO NOT GIVE THEM ANYTHING!

Terrible exchange rate (about 15% lower than official) plus additional fee.

Excellent platform, highly recommend for people to use!

Works very well, and the support is excellent! Very good experience so far.

They immediately replied back to my inquiry and explained the latest status. It was very helpful !!!

I tried to be as respectful as I could, yet sendNOW represented by Natalya refuses to be transperant and did not want to provide the information for a $286 transaction regarding how much comission and fees there will actually be taken from it.

When comparing to the website I noticed it said USDT 5 up to $200, but nothing about amounts higher then that. I could only estimate it by doing some of my own math which keps coming at 0.53 USD (which seems too low according to what the public said about sendnow)

When discussing this with Natalya, I received a cocky reply and claims that its sensitive company information, as if a comission could not be disclosed.

When I confronted her that this is false she returned a reply "We shall see, Thank you!" and left the chat. basically giving me the middle finger in a polite way.

Perhaps its a miscommunication during their auto-translation.

But I think she's just being rude. its not how you treat clients. she doesnt care about customer satisfaction or completing her work.

I believe SendNOW should not hire such people if they cant do basic customer service.

Impossible to pay the service of SendNOW. The options are either crypto (better use Bybit) or Guardarian (rejects all cards that we have, more than 5) and volet ( requires a card with name on it and physical one!.) many countries do not use them anymore. Please upgrade your options to pay.

Thanks been using profee for years to send to Russia but they stopped last week literally just saved my son losing his place in school

I used to use Profee.com to send money to Russia, but since they stopped supporting transfers there, I looked for alternatives. ChatGPT recommended SendNOW as a reliable and modern service, so I decided to give it a try.

This was my first time using SendNOW, and while the process was ultimately successful, I made a mistake during the identity verification step—I was not patient enough and ended up submitting the payment three times by accident.

I reached out to their customer support, and they were extremely professional and helpful. Within a couple of days, the issue was fully resolved. I chose to have the other two transactions sent to my daughter, and they processed that exactly as I requested.

The original transfer went through smoothly, and their support team gave me clear, reassuring communication throughout. For a first-time experience, this was very encouraging. I’ll definitely continue using SendNOW and recommend it to anyone looking for a dependable way to send money to Russia.