SendNOW Reviews 

259
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast and efficient money transfer process, noting that funds usually arrive within minutes to recipients abroad. People also deeply appreciate the responsive customer support team, which is always ready to help resolve issues quickly and professionally. However, some people mentioned experiencing notable difficulties with payment processing, software glitches, and unexpected transaction delays. A few customers were unhappy about strict verification requests, third party partners, and unexpected extra charges on their personal accounts. Reviewers occasionally noted that dealing with these complicated payment verification steps can sometimes feel frustrating and slow.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick transactions, helpful staff, and... See more

Payment

Consumers find payment experiences vary widely, with many reviewers praising fast transfers that arrive... See more

Customer service

Customers had positive experiences with customer service, highlighting prompt replies and immediate help from... See more

Response time

Reviewers express widespread satisfaction regarding response time, highlighting that support teams reply very... See more

Staff

Clients share satisfaction on staff, noting that the service is quick and the team is consistently helpful.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it’s easy to send money while you have crypto, it’s slightly higher rate but this higher rate compensates the convenience to send money to countries where bank accounts transfers are not easy … o... See more

Company replied

Rated 5 out of 5 stars

Just sent money from Estonia to Russia and it took me literally like 5 minutes in total, thank you so much for your service and making this possible! Can’t quite understand why a lot of people are g... See more

Company replied

Rated 5 out of 5 stars

Hello all Send now is a very efficient and effective company. I use it frequently for my business and its speed and efficiency features make my job easier. Great well-done thanks and always con... See more

Company replied

Rated 5 out of 5 stars

Made such a complicated transfer so easy ... when there were problems had an alternative suggestion ... whatever the time of day were very responsive

Company replied


Company details

  1. Money transfer service

Written by the company

SendNOW — international money transfer service. With SendNOW you can transfer money overseas with less hustle. A variety of payment options lets you transfer money however you want: via debit cards, cryptocurrency, bank accounts, e-wallets.


Contact info

4.2

Great

TrustScore 4 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(259)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good customer services

Really good customer services, operator answered fast and solved my issue within a couple of minutes.

Good services, all in all fully recommend.

22 January 2025
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your review!

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Once you catch how to do it become easy and fast. Professional, fast and friendly customer service.

15 January 2025
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your review!)

Rated 5 out of 5 stars

Excellent App

Money arrived to my Russian debit card in less than a day. Client service very responsive both on email and Telegram. Strongly recommended!

13 January 2025
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you!!

Rated 5 out of 5 stars

Pros: Unexpectedly good sevice

Pros:
The transfers are quite fast.
The app is user friendly, simple and working smooth.
Customer support is patient and reliable.
There was misconduct with transfer but they convinced a problem occured and resolved it super fast .

Cons:
Exchange rate is high plus additional fee to some areas

After all the guys are trying their best.

8 January 2025
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your appreciation of our work. We will make our service even more convenient and better for you.

Rated 5 out of 5 stars

I found a way to send money to Russia…

I found a way to send money to Russia to family members. I used this service three times and it worked. This is real and they receive the funds the next business day. I’m very happy that I found this app Thank you send now.

30 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much. It's our pleasure. Happy holidays to you and all the best for the new year.

Rated 5 out of 5 stars

Great Customer Supports Team

Great Customer Support Team, answered all my questions with respect and solved the issue within short period of time. Thank you

29 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much. We are very pleased that you appreciated our work. Happy New Year to you and all the best.

Rated 5 out of 5 stars

Great support and service itself

Great support and service itself. My issue got solved very fast and money landed on destined account sucessfully, right afteward. Highly reccomend :)

13 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your review! Continue using our service and we will continue making happy our users

Rated 5 out of 5 stars

Accomplishes the impossible

This well-designed app accomplishes something that is otherwise impossible. I have used it many times now. It's expensive, but it usually works very smoothly. I have occasionally had difficulties using crypto for the first step of the transfer. The difficulties were not SendNOW's fault, but they happened and were very difficult to resolve. Most importantly, however, this app provides a vital service that as far as I know cannot be accomplished any other way.

9 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your feedback! We're glad you enjoyed SendNOW and our support.

Rated 5 out of 5 stars

Quick response and good support

This was my first time sending money through SendNow. I received a message that there was a problem with my transaction. I contacted customer support and they responded right away and were able to identify the problem. They then gave me step by step instructions and walked me through the process of fixing my mistake. The transaction finally came through. Thank you for your support and patience!

10 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your appreciation of our work. We are glad that it is convenient for you to use our application.

Rated 5 out of 5 stars

I am French

I am French. I have made several transactions (already 5 transactions) and everything went well.
In case of emergency, money can be transferred in a few hours.
The support is responsive, even at night. Ideally, you should communicate with the support on Telegram.
For me, it is an essential application to safely transfer money to Russia.
Of course, you must not make a mistake about the recipient's account numbers so that the money reaches the recipient.
Very good application

8 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your appreciation of our work. We are glad that it is convenient for you to use our application.

Rated 5 out of 5 stars

Very nice app to send money in ru

Very nice app to send money in ru. Support is awesome, working 24/7. Like. 5/5

6 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your review! Continue using our service and we will continue making happy our users

Rated 5 out of 5 stars

Don’t Worry

Anxiety taken away by their fast, reliable and honourable service + customer care

5 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much. We're working for you.

Rated 5 out of 5 stars

All good

All good. I used this service several times and it works. Customer service is available if you need it.

5 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much for your feedback. Our service will be developed and improved to make it more convenient for you.

Rated 5 out of 5 stars

Those guys are a lifesaver in these…

Those guys are a lifesaver in these sanctioned times.
And a huge plus for amazing customer support that follow up your case untill the transaction is completed 👍

5 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you so much for the nice words. We try very hard to work for you.

Rated 5 out of 5 stars

Money transfer service

I think its the best way how to send money in the current situation. And about support service, I think they work pretty well and what’s important they are here 24/7!

4 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much. We are pleased that you highly appreciated our work

Rated 5 out of 5 stars

The team work like professionals

The team work like professionals, There were questions about the receipt of the crypt, they answered almost immediately, I received the crypt quite quickly

3 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much. Please keep contacting us, we are always happy to help.

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