SendNOW Reviews 

259
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast and efficient money transfer process, noting that funds usually arrive within minutes to recipients abroad. People also deeply appreciate the responsive customer support team, which is always ready to help resolve issues quickly and professionally. However, some people mentioned experiencing notable difficulties with payment processing, software glitches, and unexpected transaction delays. A few customers were unhappy about strict verification requests, third party partners, and unexpected extra charges on their personal accounts. Reviewers occasionally noted that dealing with these complicated payment verification steps can sometimes feel frustrating and slow.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick transactions, helpful staff, and... See more

Payment

Consumers find payment experiences vary widely, with many reviewers praising fast transfers that arrive... See more

Customer service

Customers had positive experiences with customer service, highlighting prompt replies and immediate help from... See more

Response time

Reviewers express widespread satisfaction regarding response time, highlighting that support teams reply very... See more

Staff

Clients share satisfaction on staff, noting that the service is quick and the team is consistently helpful.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it’s easy to send money while you have crypto, it’s slightly higher rate but this higher rate compensates the convenience to send money to countries where bank accounts transfers are not easy … o... See more

Company replied

Rated 5 out of 5 stars

Just sent money from Estonia to Russia and it took me literally like 5 minutes in total, thank you so much for your service and making this possible! Can’t quite understand why a lot of people are g... See more

Company replied

Rated 5 out of 5 stars

Hello all Send now is a very efficient and effective company. I use it frequently for my business and its speed and efficiency features make my job easier. Great well-done thanks and always con... See more

Company replied

Rated 5 out of 5 stars

Made such a complicated transfer so easy ... when there were problems had an alternative suggestion ... whatever the time of day were very responsive

Company replied


Company details

  1. Money transfer service

Written by the company

SendNOW — international money transfer service. With SendNOW you can transfer money overseas with less hustle. A variety of payment options lets you transfer money however you want: via debit cards, cryptocurrency, bank accounts, e-wallets.


Contact info

4.2

Great

TrustScore 4 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(259)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really amazing app

Really amazing app, managed to send money to my family in RU, which is pretty much impossible. When I needed some assistance - support team was very helpful and managed to resolve my issue. Absolutely recommend.

1 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you so much for your feedback. We are happy to see you among our customers. We will continue to develop and provide you with convenient service.

Rated 5 out of 5 stars

Thank you

Thank you! Very good service! I am so glad with help and wonderful helper. Money transfer is so fast going, I am so happy! Thank you!

3 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you so much for your feedback. We are working very hard to develop our app and provide you with high quality service.

Rated 5 out of 5 stars

Great app to transfer money to many…

Great app to transfer money to many countries, to Russia included, i would say the only one for today. Support team is quick and responsive 24/7. Really appreciated. There are several options to make transfers, verifications are needed (can be ID or bank card). It is important to read with attention and follow the steps. Thank you team for the support and the unique opportunity today to make these kind of transfers.

3 December 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much for rating our work so highly, it is our pleasure to be of service to you.

Rated 5 out of 5 stars

Good app

Good app, everything is good. Personal is good. Recomendation

27 November 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thanks! Use our application, we will develop it and make a better service.

Rated 1 out of 5 stars

very bad experience

very bad experience. I don't understand this system. Why do you have to wait 5 weeks until the money is transferred? The money was deducted from the card but it didn't arrive in the account.

27 September 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! All delays in transfers are always due to senders' errors. You ignored the instruction letter and did not pass verification. When the sender does everything correctly, the transfer arrives in a few hours.

Rated 5 out of 5 stars

Excellent money transfer

Super impressed with this company!!
Been using SendNOW for a long time.
Sent money transfers, crypto. It all works. Transfers get delivered quickly.
The service is reliable and professional. The after care I received is fantastic.
Their team is so friendly and helpful !
They are always available when I have a question. When I had some queries they were resolved very quickly.
I'd give more stars to them. Highly recommended!

19 October 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you! We are always happy to help you. And we will develop our service.

Rated 5 out of 5 stars

Great app.

Great app.
Extremally helpful and friendly 24h / 7 days support!
They quickly and professionally helped me with my transaction.
Thank you !!!

20 October 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your appreciation of our work. We do our best and work for you.

Rated 5 out of 5 stars

SendNOW: smooth and efficient

I was very pleased with the service. The platform has a simple interface, the transactions go smoothly. I made my transfers sending cryptocurrency; the recipient received the funds in their local currency. When I encountered a technical issue, the support team responded quickly and efficiently. Very recommend.

1 October 2024
Rated 5 out of 5 stars

Pricey Exchange but excellent service!

Although the service is expensive, it works reliably. Using crypto saves you the most in fees but it’s still expensive compared to other exchanges, but the advantage is you can send smaller amounts. Customer service is excellent with great followup. If you are new or inexperienced with crypto, SendNOW simplifies the process.

26 September 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Hello! To minimize costs, send cryptocurrency transfers as well as through paybis. There the commission is minimal.

Rated 5 out of 5 stars

Sanction Buster!!

Have been using since SendNOW for more than a year now. They are honest, quick and reliable. A godsend in this crazy geopolitical environment!

26 September 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you very much! We have new convenient types of translation. We will be glad if you like them.

Rated 5 out of 5 stars

Satisfied

the transfer was done and customer service also responded well.

22 September 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Hello, thank you! We are glad to help.

Rated 5 out of 5 stars

Service works

Service works. For me - the only disadvantage is - it works quite slow.
Takes 2-3 days for money to arrive. But client service works great , answers my questions very quick and politely.

13 September 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Hello, as a rule, transfers are delivered within 24 hours. Please, write us if it takes more time, and we'll help.

Rated 1 out of 5 stars

2 weeks ago I tried to transfer money

2 weeks ago I tried to transfer money. Not arrived

8 August 2024
Unprompted review
SendNOW logo

Reply from SendNOW

If it was the first card transfer, you have to pass through the verification process. Write to support https://t.me/Send_NOW for the instructions.

Rated 5 out of 5 stars

Excellent service

Excellent service, been using them for about a year now, no complaints!

19 July 2024
Unprompted review
SendNOW logo

Reply from SendNOW

Thank you for your appreciation. Soon our service will become even faster and more convenient.

Rated 1 out of 5 stars

I tried to make a transfer

I tried to make a transfer, entered a secret code from my bank, than the notification from sendnow was "error", and nothing like "your transaction was made successfully". Clearly I thought the transaction WASN'T made. So I tried twice more, with the same result.
But the next day, my transfer was withdrawn from my bank account, THREE TIMES! So, they charged me the same amount of money three times, although they noticed me, that there was a mistake during my attemping to make a transfer.
I wrote to sendnow, but they just don't care. Very dissapointing!

24 June 2024
Unprompted review
SendNOW logo

Reply from SendNOW

We cannot refund or cancel any transfers you have made. Anything that has been sent to us, even if 10 payments, all 10 will be sent to the recipient whose details you provided on the app.

Therefore, there is no need to make several transfers until you have verified that the money has left the account.

If verification is passed, we will receive all the payments you have made. Exactly all the money that is actually sent from your card (account). Many transfers can be made in the app (this is a payment order), what matters is exactly how much money was sent. We don't have access to your account (no one does), we can't look and withdraw ourselves.

If verification is passed, we can send all received money only to the recipient whose details you filled in the application.

If verification is not passed, for questions about refund, write to support@volet.com or call +35722222276.

Rated 1 out of 5 stars

Fraud app

Fraud exchange or whatever. To be honest rate of USD/GEL now is about 2.88, but they have 2.64. But actually that is not a problem if they will work fast with transfer and customer support.
Customer support didn’t answer on any questions, and once send me a 2 A4 pages that are not relevant to me.
O wanna make a refund, but I can't because the fraud didn't answer me.

Not recommend that fraud exchange or whatever they imagined.

15 June 2024
Unprompted review
SendNOW logo

Reply from SendNOW

You were answered during working hours. Transfers are processed within a 24-hour period. There were no problems with the transfer. You communicated in a foul and rude manner with the company's employees, threatened us. We are ready to provide screenshots of the correspondence.

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