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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product helpful for studying and improving test scores. Many appreciate the interactive nature of the platform and the excellent customer service when they need clarification or support. However, some people were dissatisfied with the website, reporting glitches like progress not saving and repetitive quiz questions. A few other people also felt that some content was basic or even incorrect, and that the system sometimes marked correct answers as wrong due to minor spelling errors.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its helpfulness for learning and... See more

Product

Reviewers mention positive feedback about the product, finding it to be an excellent and useful learning aid,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, responsiveness,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it helpful, engaging, and a great... See more

Application

People report positive experiences with the app, finding it to be an incredibly helpful and excellent study... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

This has been a great support for our son and ourselves during a difficult period. Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied


Company details

  1. Educational institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Seneca is a waste of time as I’m fairly…

Seneca is a waste of time as I’m fairly sure I all questions are completely ai generated and most questions are complete guesswork I was asked what the average age of death was in Victorian England and it said 21-43 which is the wrong answer and is like me saying the average of death is 0 to 100. Schools should never use it.

28 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thanks for the feedback, as a tech-forward company we utilise both real people and AI to create our content ensuring it is exam board specific and current. If you can please send the course and section over to learnmore@seneca.io I can then pass it over to the team to look into.

Rated 3 out of 5 stars

i enjoy using this app but some of the…

i enjoy using this app but some of the ai imagry is distubing espcially when i got jumscared by a spider and i have arachnidphobia

23 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, we're so glad to hear you're enjoying Seneca! We're sorry to hear about the spider, hopefully it didn't scare you too much!

Rated 5 out of 5 stars

Very easy to use

Very easy to use, helped me a lot with GCSE science! Loved the cram mode

20 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, thanks for the great review. We're so happy we could help you with GCSE Science! We agree cram mode is super helpful!

Rated 5 out of 5 stars

Great customer service

My daughter used Seneca for her GCSE revision studies and thought it was great.
If she feels she would like to use Seneca for her A Level revision then I wouldn't hesitate to take out another subscription for her.
I contacted Seneca yesterday with a query that they have resolved within 24 hours, great customer service from Olivia and the company.

19 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! We're delighted to hear Seneca was able to help your daughter with her GCSE's, best of luck for her A Levels, you know where we are if she needs us!

Rated 5 out of 5 stars

Super learning

Super learning, got my daughter through her GCSEs: well worth the money. Fantastic communication from Seneca too when I contacted their customer services. Would use again in a heartbeat!

1 May 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thank you so much for your great review, we're delighted we were able to help your daughter with her GCSE's!

Rated 1 out of 5 stars

This was pushed on us by the school to…

This was pushed on us by the school to enable our child to do their homework but, we are constantly bombarded with prompts to upgrade to a premium version!

We were not given a choice which platform we could use and have had nothing but prompts to pay to upgrade to almost 85 quid a year.My daughter was excited to do extra English work which was dropped in along side her home work as ‘not homework’ and was gutted to find there was an extra cost to do this. These are underhand selling techniques that I find disgraceful.

Have raised a complaint with the school to see if she can access her work via sharepoint outside of this click baity framework!

16 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Mark,

Thank you for your review. I'm sorry for the frustration here!

Seneca offers both free and paid resources, the paid resources enable us to permanently offer the free resources to all students, however there is no obligation at all to upgrade, your daughter can just continue to use the free content and complete assignments set by her teachers.

If she's getting the upgrade button on her assignments then there may be a different issue here so if you reach out to learnmore@seneca.io we can take a look and get this resolved!

Rated 5 out of 5 stars

Excellent

My son found this really useful. Particularly in the run up to GCSE exams

20 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Laura. Thanks so much for your 5 star review. I'm really glad your son found it useful!

Rated 1 out of 5 stars

As a student

As a student, im completely burnt out from seneca. Although the topics may be "short", teachers can and will upload several lessons that add up and take hours to complete. And then I have other homework to finish as well so I just don't have enough time

15 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Deborah, thanks for your review. I'm sorry to hear the amount of homework is causing you to burn out! Seneca are a tool used by schools but we do not set homework to students so the amount of homework is decided solely by your teachers unfortunately! It's not something we have any control over. If you do have any issues specifically with the Seneca platform or any feedback, we've love to hear it, feel free to email us at learnmore@seneca.io.

Rated 1 out of 5 stars

This platform generates ai images

This platform generates ai images. Whilst it is hypocritical for me to be angered by thought that they're using ai for images whilst their whole platform is based on ai, it doesn't mean ai has to be used for even the little aspects like images. I'd prfer if they used their corny memes and gifs instead of ai. Stop normalising ai for such little things!!!!

13 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Valenie. Thank you for your review and I'm sorry our use of AI has been a source of frustration. Seneca Learning is dedicated to improving the platform whilst making use of current and new technologies, our content contains a wide range of media including AI generated images as well as original GIF's & memes designed to make our content engaging for students. If there's an image in particular that is frustrating you, please reach out to learnmore@seneca.io so we can take a look.

Rated 5 out of 5 stars

Great customer service and…

Great customer service and understanding of change in plans for subscription options.

8 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi John! Thank you so much for the review! We're glad Seneca could help.

Rated 5 out of 5 stars

Seneca learning has really helped my…

Seneca learning has really helped my children through GCSEs and A levels. I have recommended it to a number of friends.

8 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thank you so much for your feedback, we're delighted to hear Seneca helped your children with their GCSE's and A levels .. so much so that you're recommending us to friends!!

Rated 5 out of 5 stars

Interactive, Enjoyable and Effective

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy course load, and less time devoted to these subjects, Seneca has proven to be a worthy and small investment. Highly recommend.

22 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Mary, thanks for a great review! We're absolutely delighted we were able to help your son achieve a higher grade and that he found the platform made studying more enjoyable!

Rated 5 out of 5 stars

Great resources and customer service

The Seneca resources were excellent and have helped both my son and daughter achieve good results in their respective GCSE exams. Furthermore, the customer service received from them has been very responsive.

1 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there! Thank you so much for the great review, we're delighted Seneca was able to help both of your children with their GCSE's.

Rated 5 out of 5 stars

GCSE help

This helped my daughter pass all 10 of her GCSES and she said she couldn't have done it without this.

5 September 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Brian, we're so happy to hear Seneca could help your daughter pass all of her GCSEs! Thank you for your review :)

Rated 5 out of 5 stars

GCSE revision

Seneca learning really helped my son in the lead up to his GCSEs - helping him get his business studies from a grade 3 to 5. Will definitely use it again in the future for my daughter’s GCSEs.

24 April 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi! Thank you for taking the time to leave us a review! We're so happy Seneca was able to help your son in his GCSE's and look forward to helping your daughter in the future!

Rated 4 out of 5 stars

Good for preparing for GCSE…

Seneca helped my daughter in preparing for her GCSEs. The ability to check answers to questions she got wrong was quite helpful.

28 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the kind review, we're so happy Seneca was able to help your daughter with her GCSEs!

Rated 5 out of 5 stars

Seneca platform

My Daughter found the Seneca platform invaluable during her GCSE revision.
The customer service is also exceptionally helpful and friendly and has a very good response time.

28 August 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Anna, thanks for the great review! I'm glad Seneca helped your daughter with GCSE revision, and that our customer support team was able to help you :)

Rated 5 out of 5 stars

Absolutely amazing tool

Absolutely amazing tool. I credit Seneca fully for my 9 in GCSE biology and 8s in physics and chemistry. It was all I used for science and I had a lot of fun with it! I bought the exam boost and would recommend it 1000X over!

21 August 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Congratulations on your excellent GCSE results! We're so happy Seneca could help you with your studies and wish you all the best for the future :)

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