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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product helpful for studying and improving test scores. Many appreciate the interactive nature of the platform and the excellent customer service when they need clarification or support. However, some people were dissatisfied with the website, reporting glitches like progress not saving and repetitive quiz questions. A few other people also felt that some content was basic or even incorrect, and that the system sometimes marked correct answers as wrong due to minor spelling errors.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its helpfulness for learning and... See more

Product

Reviewers mention positive feedback about the product, finding it to be an excellent and useful learning aid,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its helpfulness, responsiveness,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it helpful, engaging, and a great... See more

Application

People report positive experiences with the app, finding it to be an incredibly helpful and excellent study... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

This has been a great support for our son and ourselves during a difficult period. Olivia who has dealt with all my technological queries and faux Pas has been an absolute star ⭐. Nothing is too... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied


Company details

  1. Educational institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The subject content is great

The subject content is great, customer service even better, fast responses and spoken with the utmost respect and kindness. Will definitely be recommending to friends! :)
Special mention to Olivia who helped me with a renewal issue!

15 August 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the lovely review, Maya! It's great to hear that you've enjoyed Seneca and that Olivia was able to help :)

Rated 5 out of 5 stars

I signed up for 4 months for my son's…

I signed up for 4 months for my son's GCSEs - which really helped - but didn't cancel and was charged for a second round of 4 months. I raised it with the team and they issued me a refund within 10 minutes. Lovely service. Would definitely recomend.

12 August 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the review, Sue. We're happy we could help!

Rated 5 out of 5 stars

My son has ADHD and flashcards are not…

My son has ADHD and flashcards are not enough for him. He finds really easy to revise with Emilia, the AI offered by Seneca.

My daughter also used Seneca for her GCSEs a few years ago, and she particularly liked the various activities that were offered.

I also stay informed about progress and when homework is assigned.

11 August 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for leaving a review, Elaine. It's great to hear that your children have enjoyed using Seneca!

Rated 5 out of 5 stars

Fantastic resource

Fantastic resource. Made GCSE science revision pleasurable and easy.
Customer service couldn't be more helpful and prompt when required.

9 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review, Sarah! We really appreciate you using Seneca :)

Rated 5 out of 5 stars

I used Seneca to revise for my GCSEs…

I used Seneca to revise for my GCSEs and found it very helpful for memorising/learning the bits I didn’t quite get in lesson in the days leading up to my exam. I used the cram mode to test my general knowledge of each paper/text, particularly in science and English lit. The ‘night before’ quizzes for English lit helped with nerves and to learn some extra bits of analysis and quotes. I found it helpful to take notes on the parts i wasn’t sure of and blurted with them until I could get 100% on each quiz. The leaderboard function was a good motivator for me to revise, as I liked seeing my school be near the top of the leaderboard. Thank you!

29 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for a great review! We love hearing how people use Seneca to help with their studies and wish you all the best with any future studies :)

Rated 5 out of 5 stars

It was really useful for GCSE history…

It was really useful for GCSE history especially cram mode was used pretty much daily and really helped with memorising small facts that helped out in GCSE! It’s amazing for history revision - the premium flash cards were really good too and the AI marking the exam answers!

28 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for this review! We're happy to hear you found Seneca useful :)

Rated 5 out of 5 stars

Useful resource and helpful company

Good system for revising youngsters and cracking customer service. Highly recommend!

25 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the review, Matthew! We really appreciate you using Seneca :)

Rated 5 out of 5 stars

Helps give direction to studies & revision

My son's school used Seneca for some of their learning and homework tasks so it was a natural fit for GCSE revision. The premium upgrade was well worth the expense for the practice papers and predicted questions. Now that textbooks seem to be a thing of the past, Seneca helped to give direction and order to exam revision. Recommended and will be using again!

24 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the great review, Paul! We love hearing that Seneca helped your son for exam revision.

Rated 5 out of 5 stars

Seneca was a great aid with my nephew's…

Seneca was a great aid with my nephew's revision for GCSE English literature. We talk remotely and working through the exercises over a Zoom call gave us a great structure for his learning.

1 May 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi David, thanks so much for the review! We're so happy that you've enjoyed using Seneca with your nephew and wish him the best with his exam results :)

Rated 5 out of 5 stars

Revision easy to use

all revision resources are easy to use and simplified so that everyone can understand it.

18 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the great review :)

Rated 4 out of 5 stars

Very useful for students to practice…

Very useful for students to practice exams and topics. At the same time, it would be useful for subscribers to receive notice of renewal before being charged again (although this was refunded when I contacted the company).

16 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi, thanks for leaving this review. We appreciate the feedback and will take this on board :)

Rated 5 out of 5 stars

Excellent Customer Service …

As a parent I haven’t actually used the product, but I did need some administrative assistance from the Seneca Customer Service team in relation to account support. Olivia dealt with my query really efficiently & effectively. It’s nice to have a personal contact at a company these days who take ownership, so my thanks extends to Olivia.

14 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for your review, Ian! We're so happy our Customer Support team could help you, and don't hesitate to reach out in the future if needed :)

Rated 5 out of 5 stars

We found Seneca Learning a fantastic…

We found Seneca Learning a fantastic tool to help with home schooling. It played a significant role in my exam preparation.

15 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review! It's great to hear that Seneca could help you prepare for your exams, and good luck with your results :)

Rated 2 out of 5 stars

Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

8 July 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Clare, sorry to hear that you've been having these issues with Seneca! Please could you get in touch with your customer support team at learnmore@seneca.io so they can help you?

Rated 5 out of 5 stars

My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

30 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the lovely review! We're so happy Seneca helped your son and that our customer support team could also assist :)

Rated 5 out of 5 stars

Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources.

The customer service was also really good.

19 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the great review, we really appreciate you using Seneca!

Rated 5 out of 5 stars

Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

25 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review, and for using Seneca! :)

Rated 5 out of 5 stars

Great study system.

My daughter got on really well with the Seneca system, I would totally recommend it to others.

From my side it was easy to sign up and cancel the account once done (although by way of some constructive feedback - it would have been easier if it could be done via the parental login rather than the child's login)

24 June 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Craig, thanks for the review and for sharing your feedback! We're always looking for ways to improve Seneca so will pass your suggestion to the relevant team :)

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