Seniors Choice Reviews 

20,793
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 9,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely patient, polite, and taking ample time to clearly explain every single detail during consultations. Many people note that the registration process is very quick, simple, and straightforward to understand from start to finish. Consumers truly appreciate receiving very thorough guidance that helps them easily select appropriate policies without ever feeling rushed or pressured. Though some reviewers were not happy with the pricing, mentioning that monthly premiums can feel quite expensive and heavily impact their limited personal pensions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the agents as extremely professional,... See more

Customer service

Consumers find customer service to be positive, reporting that representatives are extremely helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy and quick... See more

Service

People report high satisfaction and appreciation with the service, describing agents as amazing, friendly,... See more

Price

Reviewers mention positive feedback about price, noting that the rates are affordable and tailored to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lady I spoke with, I apologize if I misspelled her name Breanne Skelly, was very helpful. Even though I asked to please explain some things more, she was able to clarify some things with examples.... See more

Company replied

Rated 5 out of 5 stars

The advisor was well spoken and he repeat the questions many times. Which was excellent. The company is doing a great job by donating and supporting seniors with life insurance. Which will be very us... See more

Company replied

Rated 5 out of 5 stars

Friendly and courteous agent. Listened to what we could afford at this time and explained that we could increase the amounts at a later date. Setup payment date that works for us without causing fina... See more

Company replied

Rated 5 out of 5 stars

The care exhibited by the persons with whom l dealt. Their actions convey that they work as a team and not as competitors working against each other. I get the impression they were a team. Secondly th... See more

Company replied


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

21k reviews

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4.9

All reviews

(20,793)

9,397 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Called back when promised

Called back when promised. Explained everything in easy to understand language.

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Michel, thanks for your 5-star review! We're really happy to know you had a great experience with us.

Rated 5 out of 5 stars

I believe it is a good Choice and Zack…

I believe it is a good Choice and Zack helped me understand

16 September 2026
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Reply from Seniors Choice

Hi Cheryl! Thank you for sharing your experience. We're pleased to hear that we could provide a service you were happy with.

Rated 5 out of 5 stars

Made my day knowing that my family will…

Made my day knowing that my family will be taking care of now . I don't have to worry about it

16 September 2026
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Reply from Seniors Choice

Hi Francine, thanks so much for your kind words! We're delighted to know you had a positive experience with us.

Rated 4 out of 5 stars

The insurance agent I dealt with

The insurance agent I dealt with, Johnathan, was very helpful and patient with me. I have a tendency to ask a lot of questions and he was very accommodating. I feel very satisfied with the service I received.

16 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi there! We really appreciate your feedback. It's great to hear that you're happy with the service you received.

Rated 5 out of 5 stars

We were very impressed with the person…

We were very impressed with the person we dealt She was very friendly and informed

25 August 2026
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Reply from Seniors Choice

Hi Helen! Thanks for taking the time to leave us such lovely feedback. We're so pleased to know you had a great experience.

Rated 5 out of 5 stars

The representative was very good at…

The representative was very good at explaining all details of the policy. He provided his full name and all contact numbers. He was very polite.

10 September 2026
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Reply from Seniors Choice

Hi Wendy! We're so glad to hear you were happy with our service. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

she provide accurate and helpful…

she provide accurate and helpful information and answered all my questions

15 September 2026
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Reply from Seniors Choice

Hi Arash, we really appreciate your kind review! We're happy to hear that you were pleased with the service we provided.

Rated 5 out of 5 stars

The young lady that sold me the policy

The young lady that sold me the policy, Simi Butchko, was absolutely amazing. So kind, easy to understand, patient and very knowledgeable and caring through the 45 min call.

15 September 2026
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Reply from Seniors Choice

Hi Carrie, thank you for your kind feedback! We're glad to know you had a great experience and were happy with our service.

Rated 5 out of 5 stars

Rico was GREAT!

Rico was thorough in his explanation of your services. He made the process easy and made me comfortable as there are many companies out there scamming people with insurance. I am confident I made a good choice signing up with this policy.

15 September 2026
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Reply from Seniors Choice

Hi Wendell! Your feedback is much appreciated. We're really pleased to hear that you had a positive experience with us.

Rated 4 out of 5 stars

Madison Harper

Madison Harper. You were very helpful in explaining the policy to me. It was an absolute pleasure to speak with you. You helped answering all my questions through the whole process. Very nice when I had to interrupt to gain clarity on a part of the policy. You should get a raise. You have a gentle and professional demeanor when presenting all aspects of the process. Thank you

15 September 2026
Unprompted review
Seniors Choice logo

Reply from Seniors Choice

Hi Nicole! Thank you for your kind words. We're so pleased to know that you were happy with the service you received.

Rated 5 out of 5 stars

Dana was AWESOME


Dana was well spoken, kind and patient with my inquiries and SWEET
She's a keeper!

14 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Eveline, thank you for taking the time to leave a review. We're really glad to hear that you had a great experience with us.

Rated 5 out of 5 stars

Simran was an exceptional advisor for…

Simran was an exceptional advisor for my insurance needs . Talked me thru everything.

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Donna! Thanks for the wonderful feedback. We're pleased to hear that you had such a positive experience.

Rated 5 out of 5 stars

Still new to this i haven't …

Still new to this i haven't experienced it yet but I think I made a good choice being with this company

3 June 2026
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Reply from Seniors Choice

Hi Rukhmani, thanks so much for your feedback. We're glad to hear that you had a positive experience and were happy with the service.

Rated 5 out of 5 stars

Outstanding service from Angelo S.

Angelo Sundararajah delivered outstanding service. He was professional, approachable, and very knowledgeable. He walked me through the insurance coverage step by step and answered every question with clarity and detail. Truly appreciated his support.

14 September 2026
Unprompted review
Seniors Choice logo

Reply from Seniors Choice

Hi there! We're always pleased to hear when customers have had a great experience. Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

New client…

Really can't comment on the actual company...as I just signed up today. Abbey, your agent was extremely helpful and walked me through the process.

15 September 2026
Seniors Choice logo

Reply from Seniors Choice

Hi Elaine, thank you for your wonderful feedback! We're really happy to hear that you had a positive experience with us.

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