Seniors Choice Reviews 16,753

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, clear in their explanations, and genuinely focused on finding suitable options without being pushy. The overall user experience is frequently described as easy and efficient, with consumers appreciating the straightforward process and fair pricing. However, some customers also noted issues with obtaining a quote, with a few reporting that they were unable to receive one or experienced abrupt communication when trying to get pricing information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff's... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise representatives for... See more

User experience

People report positive experiences with the user experience. Customers found the process easy to complete and... See more

Service

Reviewers mention positive feedback about service. Customers consistently report helpful and professional... See more

Price

Reviewers highlight positive aspects of price, with many finding policies to be reasonable, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omaremi Faleyimu is who made my experience great. I'm elderly and sometimes not so patient :) but he was so patient with me explaining everything so that I understood it. He was very professional, b... See more

Rated 5 out of 5 stars

I'm happy to say I am now insured with Seniors Choice. My experience with Ayden on the telephone was exceptional in that she was very patient, pleasant and very helpful. I originally only planned on g... See more

Rated 5 out of 5 stars

Carolina Guajardo. She was thorough, clear explanations, patient, and more importantly laughed at my jokes. What is not to like about that! I am relieved I have done this in order to save my sister a... See more

Rated 5 out of 5 stars

Thank you Citra! I was really impressed with the help from customer service :) Citra was brilliant explaining all of the details and answering my questions. I am very happy to have proper Life I... See more


Company details

  1. Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jessica professional

Jessica provided thorough, kind and professional services. She is knowledgeable and gave friendly advice and informative when requested. This was an excellent online experience.

24 April 2026
Rated 5 out of 5 stars

I had a great experience

I had a great experience. I was speaking to Omaremi Faleyimu, he was very friendly, considerate and patient with all the questions I asked. The process is easy to complete. I will recommend this insurance to all my friends. Thank you!

23 April 2026
Rated 5 out of 5 stars

Omaremi Faleyimu is who made my…

Omaremi Faleyimu is who made my experience great.
I'm elderly and sometimes not so patient :) but he was so patient with me explaining everything so that I understood it. He was very professional, but still human, and not a robot. We went through everything step-by-step and when I wanted something clarified he didn't hesitate and was very clear. I'm sure he's an asset to your company!

23 April 2026
Rated 5 out of 5 stars

I had a good experience Awha was…

I had a good experience Awha was pleasant to talk to and very helpful. He explained the importance of the insurance I was asking about clearly and which one would work for me and what I could afford. I was nervous to commit myself to this insurance at my age but his explanation and expertise made me feel confident.

22 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look