Took ages to arrive and after both birthday dates I purchased the gift for. Eventually when the orders arrive they were packaged so poorly I was mortified. Two items were broken and customer se... See more
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See what reviewers are saying
Although shipping took quite awhile, the bag is gorgeous!! 😍 I also ordered during the "free matching wallet with purchase" trial, and the wallet is beautiful as well. They appear to be quality made,... See more
Company replied
Just received my leather Pride and Prejudice tote bag. It is beautifully made and is certainly a quality piece. I’m a little disappointed that the promised “free “wallet was not included in the shipm... See more
Company replied
I was a little skeptical about buying something from a Facebook ad. I am SO HAPPY that I overcame my skepticism and ordered this beautiful crossbody bag! The whole experience - from start to finish -... See more
Company replied
Company details
Written by the company
SentenArts LLC is a global print-on-demand e-commerce company. We sell wide range of printable products in the U.S. and internationally that customers buy as gifts to their loved one and personalize them with our unique print-on-demand service. We use printshops in the U.S to deliver our products fast and with high-quality. At SentenArts, we believe that beautiful design and art can bring people joy. Here we created impressive graphic Drinkware (Tumbler Cup, Ceramic Mug, Water Bottle), Apparel & Accessories (T-shirt, Ugly Sweater, Handbag...), Phone Accessories (Phone case, Leather Wallet Phone Case) and more that make all bookish souls feel strongly connected to. Putting heart and soul into it, every SentenArts item showcases your unique individuality, hobby, faith as well as your personal interest. We also believe that quality products and great customer support are the only options.
Contact info
Vietnam
- sentenarts.com
3.7
Average
197 reviews
Hasn’t replied to negative reviews
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I only got one of the two bags I paid…
I only got one of the two bags I paid for. It took a long time for the one bag to arrive and I cannot track anything to see if the other bag is coming
20 November 2024
Unprompted review
Reply from Sentenarts
Hi Sondra,
Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you only received one of your two bags and understand how frustrating that can be.
Please note that items are often shipped separately, which can sometimes lead to confusion regarding tracking. We want to help you track down your remaining bag! If you could reach out to us via email at cs@sentenarts.com with your order information, we’ll be happy to assist you in finding out the status of your second bag.
Thank you for your understanding, and we look forward to resolving this for you soon!
I love the item
I love the item, the detail work on the bag is really good, it looks like a full on painting and I love how we can put our name on the bag as well.
18 November 2024
Unprompted review
Reply from Sentenarts
Dear Mayah,
Thank you so much for your fantastic review!
We’re thrilled to hear that you love your bag and appreciate the detailed artwork. 😊 Our team puts a lot of effort into creating designs that feel like a work of art, so it’s wonderful to know that it resonates with you.
We’re also glad you enjoyed the personalization option! Adding your name makes it even more special and unique to you. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you for your support, and we look forward to serving you again soon!
Their bags are something you would get…
Their bags are something you would get from TJ Maxx for $20. It's very misleading because you think you are getting quality and the stuff is stitched on but it's printed on. Plus even if you don't get your name on it they still put the blank label on it making it look REALLY stupid. Not to mention the 50 emails you get during the process, lying to you saying how your bag is being handcrafted, in quality control, blah, blah, blah, bullsh*t, bullsh*t. Just your typical overpriced cheaply made crap that comes straight from China. Annoyed with this purchase.
28 October 2024
Unprompted review
Reply from Sentenarts
Dear Janet,
Thank you for sharing your concerns with us. We sincerely apologize that your experience with our bags did not meet your expectations.
If you have any issues with the bag or its quality, please don’t hesitate to reach out to us via email at cs@sentenarts.com. We want to make things right and ensure your satisfaction.
We also appreciate your feedback regarding our email updates. Thank you again for your feedback, and we hope to have the opportunity to improve your experience in the future.
Reply from Sentenarts
Dear Teresa,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you had a great experience with our customer service team and that you love your cute bag. It's wonderful to know that the size of the bag is perfect for you.😊
If you ever need any assistance in the future or have any more feedback to share, please don't hesitate to reach out. We're here to ensure you continue to have a wonderful experience with our products.
Once again, thank you for choosing our bags and for your kind words. Your support is greatly appreciated!🙏💕👜
Best regards,
Sandy
Very pleased with the quality of the…
Very pleased with the quality of the Poe purse!!... Coming as far as it was sent it made very good time and getting here.. the customer service I was very pleased with!.. thank you very much
24 October 2023
Unprompted review
Reply from Sentenarts
Thank you so much for your kind words and positive feedback regarding the quality of the Poe purse you purchased. We are thrilled to hear that you are pleased with the product and its timely delivery.
We take pride in ensuring that our products are of the highest quality to meet our customers' expectations. It's wonderful to know that the purse met your standards and that you are satisfied with your purchase.
Thank you once again for your feedback and for choosing our brand. We appreciate your business and look forward to serving you in the future.
The selection of handbags was abundant
The selection of handbags was abundant. The ordering process was quick and hassle free. Customer service was absolutely hands down….speedy to respond to any question and concern and very polite.
Will definitely be back, thank you 😁
17 April 2023
Unprompted review
Reply from Sentenarts
Hey Hersh! This is Sandy, your Customer Happiness Manager from SentenArts 😊
I just wanted to reach out and thank you for taking the time to leave us such a positive review! I'm thrilled to hear that you found our selection of handbags abundant and that the ordering process was quick and hassle-free. I'm also glad to hear that our customer service team was able to respond to your questions and concerns in a timely and polite manner.
We truly value your business and we can't wait to have you back. If you ever have any questions or concerns in the future, please don't hesitate to reach out to us. We're always here to help in any way we can!
Thanks again, Hersh! Have a great day! 😁
Communication was excellent and the…
Communication was excellent and the item I purchased for my wife was perfect. She loves it! The only down side was it took a while to arrive but given the state of shipping nationwide I can look past that especially since they answered all my concerns with a direct uncanned response.
17 April 2023
Unprompted review
Reply from Sentenarts
Hi Jack! 👋 This is Sandy from SentenArts. Thank you for your review and for choosing our brand for your wife's personalized leather handbag. I'm glad to hear that she loves it! 😍
I'm sorry to hear that it took a while to arrive, but I'm happy to know that our communication was excellent and that we were able to directly address your concerns. We always strive to provide the best possible customer service and I'm glad we were able to do so for you.
If you have any future concerns or questions, don't hesitate to reach out to us. We're always here to help! Thank you again for your review and for choosing SentenArts. 😊
Love the Horror books bag
First handbag purchase was fantastic. I love the horror bag and it arrived quickly. Second bag purchase took a bit longer and was not exactly as I expected. Customer service was great in helping to resolve my issue.
17 April 2023
Unprompted review
Reply from Sentenarts
Hey V Crews! 😊 This is Sandy, the customer happiness manager at SentenArts. I just wanted to reach out and thank you for taking the time to leave us a review. I'm glad to hear that you loved the horror books bag and that it arrived quickly.
I'm sorry to hear that your second bag purchase took longer than expected and wasn't exactly what you were hoping for. But I'm happy to hear that our customer service team was able to help you resolve the issue.
If you ever have any questions or concerns, please don't hesitate to reach out. We're always here to help! Thanks again for choosing SentenArts. 😊
Well Worth the Wait
The bag was well packaged and completely met my expectations. I will be carrying it for a long time.
8 April 2023
Unprompted review
Reply from Sentenarts
Hi Kayewer! 😊
This is Sandy, your Customer Happiness Manager from SentenArts. I just wanted to let you know that I've read your review and I'm so happy to hear that you love your new personalized leather handbag! 🎉
It's great to know that the bag was well-packaged and met your expectations. We always strive to provide the best quality products and excellent customer service, and I'm glad that we were able to deliver that to you.
If you have any questions or concerns, feel free to reach out to us anytime. We're always here to help and ensure that you have the best shopping experience with us.
Thank you for choosing SentenArts, and we look forward to serving you again soon! 😊
Best regards,
Sandy, Customer Happiness Manager at SentenArts
I wanted to love this bag
I wanted to love this bag. I was so excited to receive it and I picked genuine leather, a larger size, a zipper and shoulder strap so that all made it cost significantly more. I would love it if the zipper wasn’t absolutely nonsense. It’s about 6 inches long while the length of the opening is like 12 inches long. The zipper is in the center of this opening so there is about a 3 inch open gap on either side of the zipper. So if my purse tips over, stuff is falling out. I hate that. I chose the zipper extra so I could CLOSE my purse. This isn’t closed, even when it’s “closed”. I’m so disappointed! I love everything else about it, I do. I want to think 3 stars is too low for how much I do love the rest of it, but that zipper almost ruins the entire bag for me. WHY? Why not create a zipper that actually seals the purse opening? I don’t understand that design. Thanks I suppose
15 April 2023
Unprompted review
Reply from Sentenarts
Hi Krystle, this is Sandy, a Customer Happiness Manager from SentenArts. I'm so sorry to hear about the trouble you had with your bag. I understand how frustrating it can be to receive a product that doesn't meet your expectations, especially when you've invested in a higher quality option.
I completely understand your frustration with the zipper. It sounds like the design isn't working for you, and I can imagine how frustrating that must be. I want you to know that we take your feedback seriously, and we will take your comment to improve products in the future. Please let us know if there's anything else we can do to assist you via cs@sentenarts.com
Thank you so much for your time.
I love how well packaged my bag came
I love how well packaged my bag came in. It's even more beautiful than I expected. I will definitely order one more in the future.
15 April 2023
Unprompted review
Reply from Sentenarts
Hey Karen! 👋 This is Sandy, your Customer Happiness Manager from SentenArts. I just wanted to let you know that I read your review and I'm so happy to hear that you love your new bag! 🎉 It's great to know that our packaging met your expectations and that the bag is even more beautiful than you expected. 😍 Thank you for choosing SentenArts and we look forward to your future orders! 🛍️ If you have any questions or concerns, please don't hesitate to reach out to me. Have a great day! 😊
I love it
I love it! The handbag is beautiful and much bigger than I was expecting. Plenty of room for all of my items and high quality. I am very impressed and will be purchasing more as I was torn between which one I wanted and decided to wait until I received one to see if it was worth purchasing others. It definitely is!
14 April 2023
Unprompted review
Reply from Sentenarts
Hey Nicki! 👋 This is Sandy, your customer happiness manager from SentenArts. Thank you so much for your kind words! 😊 I'm thrilled to hear that you love your new handbag and that it exceeded your expectations. Our team takes pride in using high-quality materials to ensure our customers receive the best products possible. I'm glad to hear that you're considering purchasing more bags from us, and I'm confident that you'll love them just as much as your current one. Let me know if you have any questions or concerns in the future. Have a great day! 😊
Beautiful colors
Took a long time to arrive but I was given emails right up to arrival. Its beautiful love the colors. Just wish the large straps weren't attached and could be removed.
13 April 2023
Unprompted review
Reply from Sentenarts
Hi there! 👋 This is Sandy, a customer happiness manager from SentenArts. I just wanted to reach out and let you know that we received your review. I'm glad to hear that you love the colors of your new personalized leather handbag! 😍
I'm sorry to hear that it took a long time to arrive, but I'm glad that you were kept informed throughout the process. We always strive to provide the best possible service to our customers, and I'm sorry that we fell short in this instance.
I understand that you would have preferred the large straps to be removable. We appreciate your feedback and will definitely take it into consideration for future designs.
Thank you for choosing SentenArts, and please don't hesitate to reach out if you have any further questions or concerns. Have a great day! 😊
Dracula and Frankenstein Bags
I got both the Dracula bag and the Frankenstein bag. They are better than I expected! I didn’t know the design was on both sides! The lining is very soft and won’t scratch anything I put in it! I would have rated a 5 but there are problems with their coupons and the shipping took much longer than I expected.
12 April 2023
Unprompted review
Reply from Sentenarts
Hi Sherri! 👋 This is Sandy, your Customer Happiness Manager from SentenArts. I'm glad to hear that you're happy with your Dracula and Frankenstein bags! 😊
I'm sorry to hear that you had issues with our coupons and shipping time. I completely understand how frustrating that can be. I'll make sure to pass along your feedback to our team so that we can improve our processes and make sure that this doesn't happen in the future.
Thank you so much for taking the time to leave us a review! If you have any other feedback or questions, please don't hesitate to reach out. We're always here to help! 🤗
Best regards,
Sandy from SentenArts
Oh, how I love my Fitzgerald purse!!
When I saw this line of purses with book spines all over them, I was immediately drawn to the F. Scott Fitzgerald purse. It is SO wonderfully made. I've had it now for about a month and a half. And it is durable, So big (but not Too big!), and I've gotten tons of compliments on it. What makes this one so special is the inclusion of FSF's play "The Vegetable," which I'd never heard of. Apparently, it was a play that he wrote in 1923, and it was panned by the critics so much that FSF never wrote another play. I've read all the other books (many during high school!), and now I want to find that play. When someone comments on my purse, I always ask them if they've heard of the play. I haven't found one person who has yet. It is the Perfect conversation starter. And I LOVE a good conversation starter. Bravo on this bag. When I first bought it in February, 2023, I was told I wouldn't have it until April. I kinda grumbled about that to the sweet people who were keeping in touch with me about the bag (bravo on amazing communication!). And I don't know how they did it, but I had the bag within the next 7-10 days instead of 2 months out. I don't know if that is typical so please manage your expectations with that. Know that I was VERY happy!! I can tell this bag will remain in great shape for years to come. Thank you!
4 April 2023
Unprompted review
Reply from Sentenarts
Hi Kelly! Thank you for sharing your wonderful feedback about our Francis Scott Key Fitzgerald handbag. We are delighted to hear that you love this special design and appreciate the quality of our product.
It's fantastic to know that the purse has become a conversation starter and has received many compliments. We are also thrilled to hear that you are happy with our communication and the faster-than-expected delivery.
We hope that the purse will continue to bring you joy for many years to come, and we will always strive to provide you with the best products and service.
Thank you once again for choosing our product and sharing your experience. Have a great day!
I was a little skeptical about buying…
I was a little skeptical about buying something from a Facebook ad. I am SO HAPPY that I overcame my skepticism and ordered this beautiful crossbody bag! The whole experience - from start to finish - was excellent. Sentenarts keeps you informed throughout the whole process. Once I received the bag, I couldn't get over how well-made it was. The graphics are crisp and the bag is extremely comfortable to use. I am a seamstress, so I know quality when I see it. These bags are quality. Don't hesitate, if you're interested. You won't be disappointed!
30 March 2023
Unprompted review
Reply from Sentenarts
Hi Kim! Thank you so much for taking the time to share your positive experience with us. We are delighted that we successfully got your belief through your order with us for the first time.
We take pride in providing excellent service to all our customers, and we are glad to hear that you found our communication and delivery process to be exceptional. Our team works hard to keep our customers informed and satisfied throughout the entire purchasing process.
We are especially pleased to hear that you appreciate the quality of our bag. As a seamstress, your opinion means a lot to us, and we are proud to have earned your trust and approval.
Thank you again for choosing Sentenarts and for sharing your feedback. We hope to continue to exceed your expectations with our products and service.
purse is amazing; seam is not…
i ordered the agatha christie books purse. it looks amazing…. apart from the seam at the bottom corner, which is already frayed…. before i even used it. hopefully it lasts a good amt of time because right now it is my favorite purse.
31 March 2023
Unprompted review
Reply from Sentenarts
Hi Gloria! Thank you for taking the time to share your feedback with us regarding your recent purchase of the Agatha Christie books handbag. We are pleased to hear that you find the design of the purse to be amazing and that it is currently your favorite purse.
However, we are sorry to hear that you have experienced an issue with the seam at the bottom corner of the purse. We assure you that we take the quality of our products seriously, and we apologize for any inconvenience caused.
Please reach out to our customer support team via email and we will be happy to assist you in finding a resolution that meets your needs.
Thank you for your feedback and support, and we look forward to hearing from you soon.
Favorite purse I have bought!
Love the bag! Definitely will order again! Customer service was also great, any questions I had they answered very quickly.
30 March 2023
Unprompted review
Reply from Sentenarts
Hi Jennifer! Thank you so much for your kind words! We are thrilled to hear that the bag is your favorite and that you're satisfied with your purchase. It's always wonderful to receive positive feedback and to know that our customers are happy with their orders. We're also happy to know that you had a good experience with our customer service team and that any questions you had were answered promptly. We look forward to serving you again in the future!
They are kind of addicting
I got two bags so far, waiting on the third one. Very pretty and nicely made.
2 April 2023
Unprompted review
Reply from Sentenarts
Thank you for your feedback, Jane! We're glad to hear that you're absolutely satisfied with your bags. We take pride in our quality and are pleased to be informed that you find them pretty and nicely made. If you have any further questions or feedback, feel free to reach out to us.
The material is nice but didn’t like the painted on instead of patching
The material is nice, however from the photo on sight it looks as if the bag has leather patches sewn on it. Which is not the case at all. So it really didn’t match the description.
23 March 2023
Unprompted review
Reply from Sentenarts
Hi Amber! We appreciate your feedback regarding your recent purchase. We would like to further explain that the surface of our bags is entirely printed with indicated designs, and the seams or stitching are only applied to the edges to create the bag's structure. The leather patches sewn on the bag's surface are patterns of the design, through this idea, our designers are trying to make the product more visually appealing and vivid.
We're sorry about any confusion that our website's photo may have caused. Your feedback is greatly appreciated, and we will take it into consideration as we continue to improve our product descriptions and images to avoid any future misunderstandings.
If you have any additional questions or concerns, please do not hesitate to contact us via cs@sentenarts.com with your full name. Thank you for choosing our products.
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