Sentry Self Storage Reviews 136

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We needed domestic storage for two years whilst away from our house. When shopping around it surprised us how secretive some companies were about their prices, with service pushy and less than helpful... See more

Company replied

Rated 5 out of 5 stars

I have been on holiday for a month and was feeling a bit uneasy about my belongings in my storage container, so I came down to the yard and spoke to Sue. She reassured me that all has been well within... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Westcountry Storage, now Sentry Self Storage, for well over 10 years. Sue, who runs the Plymouth branch, is an absolute pleasure to deal with—always helpful and professional. Highly r... See more

Company replied

Rated 5 out of 5 stars

If we ever have any need to store anything again we'll definitely use Sentry at Chandlers Ford. The team are friendly, helpful and knowledgeable. The entire site is always clean and well accessib... See more

Company replied

Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Boat storage facility
  4. Records storage facility
  5. Caravan Storage Facility

Written by the company

Sentry Self Storage is a family owned and run business established in 1988. We were one of the earliest self-storage operators in the UK and over the years we believe that we have built up a strong local reputation as a friendly, efficient and good value provider of self-storage space for both business and private user. Much of our business comes from word-of-mouth recommendations and many of our customers have used us at various different times in their private or business lives when extra storage space can suddenly become a priority. We strive to keep up with developments in the industry and tailor our service to meet local customer demands.Self-Storage made simple for home and business. We have 22 locations across the South-East with No Deposits and Best Price Guaranteed. Call us on: 0800 389 1523


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, never used a self storage before but all was clearly explained to me and my questions answered.
If I required storage again, I would happily return to Sentry.

21 December 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review.

Rated 5 out of 5 stars

20ft Container Hire

Hired 20ft container for around 2 years for storing furniture (leather sofas, timber/mixed construction cabinets, soft furnishings etc. No signs of mould or ingress of water evident when funiture was removed. Great company to do business with.

25 January 2024
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Colin

Rated 5 out of 5 stars

Very friendly and helpful

Excellent customer service, great storage options, very clean and secure. Definitely recommend to family and friends.

19 January 2024
Unprompted review
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Reply from Sentry Self Storage

Thank you for your 5 star review John

Rated 5 out of 5 stars

Chichester Terminus Road site and staff…

Chichester Terminus Road site and staff member Steve Lawson are absolutely fantastic. Price wise the cheapest in town. Steve at this site is amazing, helpful, supportive and very understanding.
It really shows that he and the company really do care about their customers, not just the business.
I had some issues and found that I was not bombarded with constant contact. When we did speak, Steve was so willing to work with me to help to get things sorted. I can't thank him enough and will recommend this company and especially this site to anyone.

14 January 2024
Unprompted review
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Reply from Sentry Self Storage

Thank you for your lovely review Sam

Rated 5 out of 5 stars

Cheap storage in Chichester

Fast and efficient service with friendly staff always willing to help.
Very cost effective with cheap rates for storage.

12 January 2024
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Christopher.

Rated 4 out of 5 stars

Superb service and facilities apart from limited weekend opening hours.

Superb service and facilities apart from your opening hours. We assumed that because you don't open on Sundays at Hedge End you would have usual hours for the rest of the week so we had to abort our trip today (Saturday), fortunately before getting too far. We should have checked properly and we won't make that mistake again! The trouble is that Saturday is the ideal time to sort out things for storage.The full cars will have to stay out of action till Monday. A bit frustrating. Nevertheless we will continue to recommend the friendly and helpful service from your team at Sentry. However we will remind people about the limited opening hours.

6 January 2024
Unprompted review
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Reply from Sentry Self Storage

Hi Jim,
We are sorry to hear of your troubles. We are open 8:30 to 5:30 during the week and 9 until 4 on a Saturday. We find it impossible to provide the required levels of security and 24/7 access to the building unfortunately.
Many Thanks
Greg

Rated 5 out of 5 stars

Professionalism

Professionalism
Flexibility - our arrival date changed
Helpful - judging the size of our storage items & confirming space chosen, was adequate
2:1 Introductory deal

3 January 2024
Unprompted review
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Reply from Sentry Self Storage

Thank you for your five star review of Sentry Self Storage.

Rated 5 out of 5 stars

Simple process and friendly staff

Simple process and friendly staff. I walk in, sign the contract, get a discount and start unloading.

3 January 2024
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our Chichester Self Storage site. It is nice to know the move in process is as easy as it should be.

Rated 5 out of 5 stars

Really easy to use

Really easy to use. I’ve had a couple of containers over the years. Clive is a great guy and couldn’t recommend enough.

2 January 2024
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our Worthing Self Storage site Connor

Rated 5 out of 5 stars

Old Fashioned Fanastic Service at its BEST

This is the "human face" of storage solutions - the team are kind, attentive, flexible (when possible) - this isnt faceless corporate, this is old fashioned great service at it's best! AND great price too!

23 December 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your lovely review Kate

Rated 5 out of 5 stars

Clear terms and conditions

Clear terms and conditions. Good rates. Very helpful staff. Clean watertight store. Offered a choice. Easy to access.

15 December 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your great review.

Rated 5 out of 5 stars

Excellent service and helpfull staff

Excellent service and helpfull staff
When it was time to leave and move stuff out they gave more time and and helped in every way
Would definitely use again

1 September 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you Mark, all the best.

Rated 5 out of 5 stars

Friendly staff who made everything…

Friendly staff who made everything easy. The place is clean and attractive

4 November 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your 5 star review of our self storage service.

Rated 5 out of 5 stars

Highly Recommend Self Sentry

highly recommend Self Sentry, Waterlooville as the place to rent storage units. I have rented an outdoor unit for nearly 2 years and have only ever received a professional polite service from all the team.

Due to the nature of my business, I often find myself at the unit out of hours or late at night and always feel safe with the locking gates, security cameras and lights throughout. It provides that extra peace of mind when working on my own.

Thank you to the team at Self Sentry.

11 December 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your great review of our Waterlooville self storage site Amy

Rated 4 out of 5 stars

Friendly staff and fair prices

Friendly, efficient and professional staff.
The storage units are new. Clean and safe environment. Very fair and competitive prices.
Very pleased so far even though it's the first time I've stored a few personal items with Sentry. It is a little out of the way for me. Would recommend.

23 November 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our Hedge End self storage site

Rated 5 out of 5 stars

Excellent service

Very helpful staff and great support. Highly recommended.

27 October 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your 5 star review.

Rated 5 out of 5 stars

Really good place

Really good place - nice and safe. Really clean and easy parking. Manager Jack is a nice guy and very helpful - I’ve seen him help people load up. Happy to stay with this place and would recommend.

26 October 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our Hedge End self storage centre Mike.

Rated 5 out of 5 stars

We hired a unit while we had an…

We hired a unit while we had an extension built, we we stored all our furniture and clothes for nearly a year, all items stayed dry with no signs of moisture ingress into the unit. Very please, easily accessible anytime of day or night. Thank you Sentry Calmore Totton Depot.

24 October 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our Totton Self storage site Tony

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