Sentry Self Storage Reviews 136

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We needed domestic storage for two years whilst away from our house. When shopping around it surprised us how secretive some companies were about their prices, with service pushy and less than helpful... See more

Company replied

Rated 5 out of 5 stars

I have been on holiday for a month and was feeling a bit uneasy about my belongings in my storage container, so I came down to the yard and spoke to Sue. She reassured me that all has been well within... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Westcountry Storage, now Sentry Self Storage, for well over 10 years. Sue, who runs the Plymouth branch, is an absolute pleasure to deal with—always helpful and professional. Highly r... See more

Company replied

Rated 5 out of 5 stars

If we ever have any need to store anything again we'll definitely use Sentry at Chandlers Ford. The team are friendly, helpful and knowledgeable. The entire site is always clean and well accessib... See more

Company replied

Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Boat storage facility
  4. Records storage facility
  5. Caravan Storage Facility

Written by the company

Sentry Self Storage is a family owned and run business established in 1988. We were one of the earliest self-storage operators in the UK and over the years we believe that we have built up a strong local reputation as a friendly, efficient and good value provider of self-storage space for both business and private user. Much of our business comes from word-of-mouth recommendations and many of our customers have used us at various different times in their private or business lives when extra storage space can suddenly become a priority. We strive to keep up with developments in the industry and tailor our service to meet local customer demands.Self-Storage made simple for home and business. We have 22 locations across the South-East with No Deposits and Best Price Guaranteed. Call us on: 0800 389 1523


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

I have just relocated to the Hedge End…

I have just relocated to the Hedge End centre from Bursledon, which was made really easy due to the help of the fantastic staff. They are also on top of the admin side of their business, as I received confirmation of a refund from my old location with in minutes of me handing in the key.

9 October 2023
Unprompted review
Sentry Self Storage logo

Reply from Sentry Self Storage

Thank you for your kind review Andrew, moving from on site to another can be tricky and we aim to make self storage as easy as possible so it is great to read your review.

Rated 5 out of 5 stars

Had a great experience with Sentry

Had a great experience with Sentry, and Clive - the manager at the Worthing location - was very helpful and friendly. I was able to secure a convenient unit with only a couple of weeks notice. Access was 24hr and I never had a problem accessing the site at odd hours. The site seems secure, with decent fences, key fobs required for access, and plenty of cameras. The unit itself was a new shipping container which was clean and in great condition. The rates are comparable with others in the area, although are 4-weekly rather than a calendar month.

8 September 2023
Unprompted review
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Reply from Sentry Self Storage

Hi Chris,

Thanks for your great review. It really means a lot to us to get a review like this. We aim to make self storage as easy and cost effective as possible and we are glad you experienced the benefits of what we do.

Rated 5 out of 5 stars

Excellent Customer Service

Couldn’t fault them or speak highly enough of their customer service. Made a stressful situation that but more bearable. Thank you.

4 September 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Michelle. We know that moving can be hard and stressful so we are always happy to help.

Rated 5 out of 5 stars

Excellent customer service from my…

Excellent customer service from my initial call to meeting Clive at Worthing who was exceptionally helpful.

Ian L Fenwick
President Tilgent Africa

20 August 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review of our self storage site in Worthing.

Rated 4 out of 5 stars

Good service

Good service , good location and good choice of unit sizes plus in comparison to some other local units a good price .
Only slight grumble is website says 24 hr but it is not and closed Sunday .

24 August 2023
Unprompted review
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Reply from Sentry Self Storage

Hi Robert, I am glad you highlighted this point regards 24 Hour access. We do offer 24 Hour units in Winchester, these are the blue units outside in the secure car park area. We can't offer 24 hour access to the main building as it is too much of a security risk. I trust this helps and thank you for taking the time to review, Greg.

Rated 5 out of 5 stars

Great experience and good value

Good price, helpful staff and great location. Had a unit for around a year. Would 100% use again if I need to store

18 August 2023
Unprompted review
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Reply from Sentry Self Storage

Thanks Will, it is great to know you would use us again.

Rated 5 out of 5 stars

Security

Security. Always somebody on hand to help

2 August 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your review Bryan

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Sentry Self Storage. The units are clean and modern, access is very good and there are plenty of trollies to help move the items. The staff are very helpful. The charges are very reasonable. I can highly recommend.

14 August 2023
Unprompted review
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Reply from Sentry Self Storage

We are glad to have been your storage centre of choice twice Susan, Thank you

Rated 5 out of 5 stars

Friendly helpful gentleman

Friendly helpful gentleman
He showed us around,talked us through different units
We are a charity ,and this storage unit ,was just perfect for us to store our things.
Great place ,great service

11 August 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your great review of our self storage service

Rated 5 out of 5 stars

A Uni room full of stuff

A Uni room full of stuff would have meant 2-3 trips in the car to bring it back for 8 weeks. Great service, modern building, close to central Bournemouth Halls.
Cost the same as a tank of Fuel...

4 July 2023
Unprompted review
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Reply from Sentry Self Storage

Thank you for your detailed review Nick

Rated 5 out of 5 stars

Storage Facility at Poole

We have used the Storage facility at Poole for a few years but now no longer have the need to continue. From start to finish good set up, facilities nice and clean and tidy with good security measures in place. Doug always friendly and helpful.

24 July 2023
Unprompted review
Sentry Self Storage logo

Reply from Sentry Self Storage

Thank you for your 5 star review of our Poole site Jo

Rated 5 out of 5 stars

Top service

Top service, Paul in the office couldn't be more helpful. Great place. Will be returning

18 July 2023
Unprompted review
Sentry Self Storage logo

Reply from Sentry Self Storage

Hello Richard, Thank you for your kind review of our Portsmouth self storage facility.

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