The SEO Works Reviews 

37
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TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

They help set up my PPC campaigns and they have delivered solid results. Pricing fit my budget far better than others and everything was done as planned. I have virtual meeting each month and I am now... See more

Rated 5 out of 5 stars

The SEO Works look after our PPC campaigns and have done so for a number of years. Our account manager, Ahmed, is extremely knowledgeable about PPC in general and how this would translate to our sect... See more

Rated 5 out of 5 stars

Really nice team. They got to know the business and have been working each month on improving our google and also chatgtp mentions. They keep it simple for someone like me!! Good results so far!

Rated 1 out of 5 stars

I've been with this SEO company for over six months, and to say I’m disappointed is an understatement. After spending £12,000 (at £2,000 per month), we’ve seen zero improvement in rankings—not... See more

Company replied

Company details

  1. SEO Service
  2. also in
  3. Advertising agency
  4. Internet marketing service
  5. Marketing agency
  6. Online marketing agency
  7. Search engine company

Written by the company

We are the Digital Growth Experts. An award-winning provider of digital marketing, websites and social for leading brands and prospering SME's globally. We help businesses measure, understand, and maximise their online potential.


Contact info

4.2

Great

TrustScore 4 out of 5

37 reviews

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4.2

All reviews

(37)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Really nice team

Really nice team. They got to know the business and have been working each month on improving our google and also chatgtp mentions. They keep it simple for someone like me!! Good results so far!

9 September 2026
Rated 5 out of 5 stars

They help set up my PPC campaigns and…

They help set up my PPC campaigns and they have delivered solid results. Pricing fit my budget far better than others and everything was done as planned. I have virtual meeting each month and I am now getting a nice stream of leads coming thru. Great value for money overall.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work on our PPC account

The SEO Works look after our PPC campaigns and have done so for a number of years. Our account manager, Ahmed, is extremely knowledgeable about PPC in general and how this would translate to our sector specifically. He is hard working and diligent, and all importantly, very commercial always advising what will give the best results and return on investment.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Working with SEO is great!

Working with SEO is great. Connor (our account manager) is professional, friendly, informative and always looking out for way to improve our companies visibility.

10 June 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Dear Meadow Bay,

Thank you for taking the time to leave us such an amazing review and a team shoutout! It's been a pleasure to work with you on your SEO campaign for over a year now, and we're excited to see how this will continue to grow in the future. We have passed on your kind words to Connor.

All the best,

The SEO Works Team

Rated 2 out of 5 stars

Expensive with Poor Results

I worked with SEO Works for 12 months and unfortunately my experience was not a positive one.

Firstly, the service was very expensive and tied into a strict 12-month contract. While we understand SEO requires commitment, the structure felt inflexible, particularly for a growing business.

During the contract, I negotiated a one-month pause due to our website being rebuilt. This was agreed. However, at the end of the 12 months, when I provided notice to terminate, I was told by management that we were already in a second year by default. This was surprising and concerning, especially as it appeared that the notes on our account regarding the agreed pause had not been properly reviewed before this claim was made.

Toward the very end of the contract, a blog was produced for us which contained spelling mistakes. This did not reflect the level of professionalism we expected, particularly given the fees involved.

I was also advised that we could not duplicate listings, which we later discovered was not accurate advice for our business model.

Since moving to a new management company, we have seen significantly better results at a much lower cost — and without being locked into a 12-month contract. The difference in performance and communication has been considerable.

Based on our experience, we did not feel we received value for money.

1 October 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thank you for the feedback, Robert. We'd like to gently correct the record on a couple of points.

The one month pause you requested during your site rebuild was applied, and it moved your contract end to 31 August. The campaign then renewed on 1 September, and your notice to end reached us on 30 September. We didn't hold you to that renewed term: we offered a pause with the option to resume, and in the end we invoiced only for September's work and released you from the remaining months.

On the blog, one piece went for your review with typos we should have caught, and that's on us. It was one article among dozens produced over the campaign and certainly isn't representative of the work as a whole.

We'd also note that the reasons given to us at the time for ending the campaign were rather different to those described here. Whilst we won't discuss a client's commercial detail publicly, we're happy to pick it up with you directly.

Our terms reflect the fact that SEO is a medium-term investment, and that was set out in the agreement you reviewed and signed. The campaign delivered substantial organic revenue, which we're glad to walk through again. And if anything is still unresolved we would welcome a call to discuss further.

Rated 1 out of 5 stars

Book a video call with them and didn’t…

Book a video call with them and didn’t last more than 10sec. They send an email and told me to read it and then, they will call me back. Never happen !!! Waste my time

13 May 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thank you for your feedback, Constantin. We’d like to clarify some information about your enquiry.

You got in touch on 3rd May 2026 (Bank Holiday weekend), and we booked a discovery call with you for 6th May 2026.

After this, we booked a video call for 14th May 2026 at 10.00am to talk through a proposal for our services. You arrived to this call 20 minutes late, via a mobile phone whilst out walking - this made it impossible for our team to discuss the proposal presentation they had prepared and planned.

We then sent over the presentation via email, suggesting you look over it in your own time before scheduling a further follow-up call to discuss it in detail. This invitation went un-answered, as have further attempts since to reach you.

We would welcome any opportunity to address your dissatisfaction directly, but feel that your review gives an inaccurate and unfair representation of the work our team put in to deal with your enquiry as best as they could.

Rated 5 out of 5 stars

We had a bit a nightmare where a...

We had a bit a nightmare where a rebrand really taken our rankings, so the goal has been to recover then grow. Our account manager has been great with timelines and keeping us in the loop, and we've got a whole team behind the scenes handles the tech improvements and articles. We've seen our rankings improving month on month and also in the AI answers bits. Having them take the lead on the onsite stuff rather than pushing it back on us has been the biggest win. Really impressed with the communication and progress so far!

23 February 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Abel,
Thanks so much for rating your experience 5-stars. We're so happy to learn you're pleased with your progress and impressed by the communication from the team.
Kind regards,
The SEO Works team

Rated 5 out of 5 stars

Nice experience with them.

We're in a really niche industry, but tom, Jack, and the rest of the team managed to get their heads around our business model quickly. They've basically taken over the backend of our site, fixed speed issues that were flagging up, and worked right alongside our in-house designers to get the structure spot on.

We have monthly Google Meets where we actually look at our original brief to see if we're hitting targets, and they aren't afraid to pivot if we need to focus elsewhere. If you're thinking of hiring them, my only advice is to have a solid brief ready to go so everyone is on the same page from day one.

2 February 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Robert,
Thank you for taking the time to leave such a great review about your experience. We'll be sure to pass on your kind words to Jack and Tom.
All the best,
The SEO Works team

Rated 5 out of 5 stars

We brought these guys on to manage our...

We brought these guys on to manage our PPC. We chose them after a free audit they did for us, and their experience in the field was pretty clear. Working with two of their team members right now and their knowledge is impressive, always quick to respond to any random questions or concerns I have. It's still early days but results have been impressive and hoping for more to come, happy with the choice so far!

10 February 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Depends,
Thank you for rating your experience 5-stars. While you're early in the campaign, we're so happy to know how impressed you are and are excited to see where the campaign goes!.
Best wishes,
The SEO Works team

Rated 5 out of 5 stars

Excellent Communication & Great Results

I've been using The SEO Works for over 12 months now, for both organic SEO/GEO and also Google PPC, and can honestly say the service and results from my team there have been amazing. Month on month growth, always clearly communicating the plan and areas to tackle and optimise next, the overall ROI has made a huge difference to my business. Can't recommend the team at SEO Works highly enough.

17 February 2026
Unprompted review
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Reply from The SEO Works

Hi Martin,
Thank you for taking a moment to leave such a kind 5-star review about your experience. We're so pleased to know you'd strongly recommend our services. We'll be sure to pass on your comments to the team.
All the best,
The SEO Works team

Rated 1 out of 5 stars

The same problem

**Important note on the reply given by the SEOWorks, below. I have the analytics reports open in front of me, and there was no improvement in organic traffic. The only temporary improvement came from an article we wrote ourselves.

Also, the CEO has not reached out by phone. The only communication we ever received from the CEO an email was to attempt to have our endorsement of another negative review removed. When we refused we received no further communication. Make of this what you will.**

We encountered the exact issues reported by Steve in another review here.

We saw no benefit whatsoever in our SEO traffic despite a six-month investment, and raised our concerns on multiple occasions; and during multiple calls and emails throughout the campaign. We have in writing where we raised the issues in detail.

The low point of the campaign was probably when we alerted TheSeoWorks that we had been completely delisted from Bing during their efforts; they had not noticed. We asked them to investigate and resolve, which never happened. So we actually ended the campaign in a worse position than we started.

We terminated the contract at the first possible opportunity (6 months and £12k+ spent).

After complaining, we attended a campaign review meeting at the end of the six months, at the end of which one of their representatives suggested the single solution of pausing the work in case we wished to restart later. We did not.

Many months later, we received an email from TheSeoWorks’ CEO, which we expected would be to apologise and to look to make up for the terrible results they had provided, on a complimentary basis.

Instead, he asked that we remove our endorsement of someone else’s negative review so it would not be so prominent when people searched for TheSeoWorks.

We sent a detailed reply explaining the poor service we had received, and that we would not remove our review as a result.

They failed to respond.

16 July 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thank you for your feedback. We're sorry you feel the campaign did not meet your expectations - please allow us to provide further context on what you have mentioned.

The data shows that our team were able to grow your organic traffic by 97%, newsletter signups by 400% and non-branded search impressions by 584% - all within the first five months of the campaign.

Given that yours was also a brand new site with no previous search engine authority, and in the highly competitive travel comparison sector, we feel this is demonstrable progress.

But SEO is also fundamentally a medium to long-term investment, especially for a new domain. We are confident that had the campaign continued, we could have built on this early foundational growth even further.

Our CEO has personally reached out via telephone to discuss these matters directly with you. To date, these calls have gone unanswered. He has left his number with you and we would appreciate the opportunity to speak further.

Rated 5 out of 5 stars

SEO Works helps me to improve...

SEO Works helps me to improve conversions, manage PPC and grow organic traffic. Since working with them I have seen a complete shift. Organic now drives most of our visits. I have been able to optimize AD spend while getting far better results. They also help with AI answers. Genuinely impressed by their commitment to our goals and the quality of support.

17 December 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Joe,

Thanks for the 5-star rating. We're so happy that you're seeing such great results! Thanks for the kind words,

All the best,
The SEO Works team

Rated 5 out of 5 stars

Pro-active and results driven

Pro-active and results driven. So far so good.

27 November 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Imogen,

Thank you for taking the time to leave us a 5-star review. We're really pleased to see everything is good so far.

Have a great day,
The SEO Works

Rated 5 out of 5 stars

They played a key role in improving the...

They played a key role in improving the search result. Their input on site structure and content made a massive difference. They provide clear report and easy to understand.

4 November 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Charlie,

Thank you for the 5-star rating! We're so glad to have made a massive difference to your site, and find the monthly reports easy to understand.

All the best,
The SEO Works

Rated 5 out of 5 stars

Top class SEO service.

We tried handling SEO ourselves but these guys delivered results we couldn't. We are now seeing traffic and sales. We trust them get on with it.

26 October 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Charles,
Thanks for the trust! We're really pleased to hear about your great results. We hope the site continues to grow for you!
Have a great day,
The SEO Works

Rated 5 out of 5 stars

SEOWorks helped us improve our SEO and...

SEOWorks helped us improve our SEO and AI visibility and increase leads through the website. Comms were smooth, with monthly check ins and clear focus on results. They listened to our ideas and fed back to make sure we were doing the right things. Fairly priced and the return made it worth it.

27 October 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hello Ulrich,
We're really happy to learn more about the experience you've had using our SEO services and that you're taking full advantage of our AI services!
All the best,
The SEO Works

Rated 5 out of 5 stars

SEOworks helped us get results from...

SEOworks helped us get results from Google. They set up SEO and PPC and tracking and we are getting steady leads in every wk. Team is easy to deal with and explain things for my simple brain! They have been at this a long long time, top team.

27 October 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Michael,
We're so pleased you've seen great results from our campaign! It's been great to work with you on it.
Best wishes,
The SEO Works

Rated 5 out of 5 stars

We wanted to boost our Google rankings...

We wanted to boost our Google rankings and improve how the site performs. SEOWorks have been massive helping us to do this. Have seen steady growth in traffic and search rankings. Monthly meetings with Ben are clear and helpful and he is quick to support us with anything we can't handle. Every though they are big it still feel like we were working with a local team who really cares.

4 October 2025
The SEO Works logo

Reply from The SEO Works

Dear Cameron,
Thank you for taking the time to leave us such a great review. We're so glad the monthly meetings with Ben are helpful; we will be sure to pass on your kind words!
Kind regards,
The SEO Works

Rated 5 out of 5 stars

They made SEO feel clear and...

They made SEO feel clear and manageable. They helped us get on the first page of Google for loads of keywords, including the AI bits. They were on time with what they promised and we could see results coming through. Looking back, we strayed from their recommendations sometime but should have listened to their advice more.

22 September 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi there Dylan,

Thank you so much for your 5-star rating and kind words about your experience with our SEO services.

All the best

Rated 5 out of 5 stars

Very easy and professional to work with; great results

Very easy to work with, and super professional delivery. Worked with Jake who organised an effective campaign - we're seeing results already!

1 April 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Guitar Village. Thank you for your very kind review and 5-star rating. We will be sure to pass on your words to Jake as well. Best wishes.

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