Sera Organics Reviews 134

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

customer since your eBay days, and I still can’t give enough stars for the product itself. Special shout‑out to your customer service team for expediting my order after I called, worried it wouldn’t a... See more

Rated 4 out of 5 stars

Recently purchased the high strength balm due to slight discomfort between my thighs. Product works well once you have applied some onto your palms to soften the balm. Only negative, I would say is th... See more

Rated 4 out of 5 stars

The products arrived within a week which was fine. I have since dispatched as s a gift to someone who recommended trying for pains in legs after medical treatment. It is too early to say what differen... See more

Rated 5 out of 5 stars

I recently bought max neuropy after suffering with increased numbness in my feet & toes to the point of stumbling when walking & the feeling of walking on tiptoes,my Dr suggested changes to my diet &... See more

Company replied

Company details

  1. #15 of 20 best companies in Herbalist

Written by the company

Inspired by our desire for powerful natural and organic products, our products are formulated with 100% active ingredients (organic & natural), free from preservatives, toxic or synthetic ingredients as well as free from common skin irritants like perfume, essential oils and alcohols. The whole ethos of our brand is based around honesty. Our labels are simple, clear and transparent, our ingredients are listed in common English names. Our carefully selected ingredient list doesn’t claim to rewind time; instead to preserve youth. All our products are manufactured in-house in the heart of Essex, England.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.5

All reviews

(134)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Neuropy Balm

I have severe pain and burning from neuropathy. I take medication for this and still have burning in my feet. I tied neuropy balm and after a couple of days the burning had stopped and for the first time in a long time I woke up with no pain in my feet. I also managed a 8mile walk and not getting any pain. I can not recommend this product enough it’s incredible

30 July 2025
Rated 4 out of 5 stars

Recently purchased the high strength…

Recently purchased the high strength balm due to slight discomfort between my thighs. Product works well once you have applied some onto your palms to soften the balm. Only negative, I would say is the slight aniseed/antiseptic smell of the product. Otherwise, it works well and has helped alleviate my condition. A bit more info on how Sera Organics manufacturing works, would be helpful.

31 July 2025
Rated 5 out of 5 stars

Buy twice buy twice.

After much searching I bought the Turmeric & Ginger massage oil with Lavender following a total knee replacement. I found it healing, great pain killing effects and a beaut smell. I massaged my scar everyday several times a day. It really helped. After using a bottle I looked for a cheaper brand as Sera seemed very expensive for 100 gram bottle. I found one and bought 500 grams. It had good reviews. I’ve been using it for about a month but it just is not the same, no real smell, pale colouring and very little pain relief. I have bought another bottle of Sera, straight away I noticed a difference in pain relief. They say buy cheap buy twice, managed to get my new supply of Sera at a reduced rate so bought lots. I have arthritis and it’s just wonderful, can’t fault it. It’s natural, organic smells lovely helps with sleep what’s not to love. Would highly recommend.

8 July 2025
Unprompted review
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Reply from Sera Organics

Thanks so much for the lovely review – really glad the oil helped and that you came back to us after trying others. Means a lot. Wishing you all the best with your recovery!

Sara
Sera Organics

Rated 3 out of 5 stars

We recently brought a product for my…

We recently brought a product for my sons eczema , only used it ones but it’s good , only concern I have is there is no company address, company is not listed in companies house… lacking information about the company, address makes me feel nervous to use the product

7 July 2025
Unprompted review
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Reply from Sera Organics

Thanks for your feedback and for giving our product a try. Just to reassure you — we’re a fully registered UK business based in Essex. Our full company and address details are always available on our website and packaging. Always happy to help if you need anything!

Sara, Sera Organics

Rated 5 out of 5 stars

Gentle worked straight away

Gentle worked straight away

5 May 2025
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Reply from Sera Organics

Thank you so much, Janine! We're so pleased to hear it worked gently and quickly for you. Your feedback means a lot to us, we're proud to make products that care for your skin without compromise.

Sara
The Sera Organics Team 🌿

Rated 5 out of 5 stars

Recommend

Great products! Very very fast delivery. So all good!

2 May 2025
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Reply from Sera Organics

Thank you, Carola! We're thrilled to hear everything arrived so quickly and you're loving the products. Your support keeps us going, it truly means the world.

Sara
The Sera Organics Team 🌿

Rated 5 out of 5 stars

I recently bought max neuropy after…

I recently bought max neuropy after suffering with increased numbness in my feet & toes to the point of stumbling when walking & the feeling of walking on tiptoes,my Dr suggested changes to my diet & blood tests etc but nothing to actually help with the daily discomfort so found this on eBay & it's been a huge help,I apply it twice a day & although I know it's not a cure it still helps me get through the day. I will continue to buy. So thank you.

2 May 2025
Unprompted review
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Reply from Sera Organics

Thank you so much for sharing your experience. We're really glad the balm is giving you that extra bit of daily comfort, hearing it helps you get through the day means everything to us.

Sara

Rated 5 out of 5 stars

Excellent new product made in Essex!

Excellent product, gorgeous smell, British made, vegan and organic. Happy I discovered this family business. I use the lymphatic massage with my gua sha and my skin and lymphs are thanking me. x

18 April 2025
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Reply from Sera Organics

Thank you so much for this lovely feedback! So glad you're enjoying the scent and using it alongside your gua sha routine — sounds like a perfect combo.

We're a small family team here in Essex, so your support really means a lot.

Sara

Rated 4 out of 5 stars

The essential oils are good but a…

The essential oils are good but a little pricey

9 April 2025
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Reply from Sera Organics

Thank you so much for your feedback, Nazia, really appreciate you trying our oils. We know they’re a little more than high-street ones, but we only use top-grade, unadulterated oils, and everything’s handmade in small batches.

Hope they continue to feel worth it!

Sara

Rated 5 out of 5 stars

I recently bought the Tumeric & Ginger…

I recently bought the Tumeric & Ginger deep massage oil lemongrass from the eBay store. I had a few issues with the order being misplaced which was out of the Sera Organics hands and they were easy to get hold of and really understanding. I would definitely be ordering again and I'm looking forward to using the oil. Thanks

15 March 2025
Unprompted review
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Reply from Sera Organics

Thanks so much, Wilson – and really appreciate your patience with the order mix-up.

Delighted it got sorted smoothly and that you're enjoying the lemongrass blend.

Looking forward to having you back!

Sara

Rated 1 out of 5 stars

Dont wast your money

Dont wast your money, your will wait your forever.

5 February 2025
Unprompted review
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Reply from Sera Organics

Hi Najmo,

We’ve tried to look up your order but can’t find any details linked to your name. Could you kindly send us a private message so we can look into this properly for you? Our deliveries are normally really quick, so we’re a bit puzzled here – but happy to help if something’s gone wrong.

Sara

Rated 5 out of 5 stars

Eczacalm Skin Rescue

Eczacalm Skin Rescue
My daughter has eczema and we have used different treatments given by GP but only this product helped her! It’s fantastic and natural and I think that’s the secret! Love it.
Recommend to friends who are dealing with the same issues but not longer available. I hope it’s only temporary.

8 February 2025
Unprompted review
Sera Organics logo

Reply from Sera Organics

Thank you so much for your kind words! We're really glad to hear it's helped your daughter. And yes — Eczacalm will be back very soon, so keep an eye out!

Sara

Rated 5 out of 5 stars

Turmeric and ginger massage oil is a fabulous product

Turmeric and ginger massage oil is excellent. This is my 3rd purchase and wouldn’t be without it. It has relieved my knee pain and have found walking so much better.

28 January 2025
Unprompted review
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Reply from Sera Organics

Thank you Elaine – that really means a lot! So pleased the oil is part of your routine now and helping you feel more mobile.

Rated 5 out of 5 stars

Great vfm

Great vfm
My foot is getting better

3 December 2024
Sera Organics logo

Reply from Sera Organics

Thank you :)

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