Seraphus Reviews 150

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service again. The whole process can be very complex and stressful, Robbie was very thorough and supportive throughout. We had a very quick, positive decision which is a reflection of the hi... See more

Rated 5 out of 5 stars

I’m incredibly grateful to Farheen Ahmed and the team at Seraphus for their support throughout my asylum case. From the beginning they were professional, organised, and clear in their advice. Farheen... See more

Rated 5 out of 5 stars

Thank you Robbie for excellent service! As a returning Sherapus customer I am delighted to say that nothing has changed in Seraphus' approach in 5 years. Efficient, human centred, professional and the... See more

Rated 5 out of 5 stars

Good communication skills, very compassionate and caring, I have never experienced these type of services throughout my immigration journey. Thank you Alex young for accepting our case. A big thank y... See more

Company replied

Company details

  1. Law firm
  2. Immigration Lawyer
  3. Lawyer
  4. Legal Services

Written by the company

Seraphus is not just a law firm. Our overarching goal is to pursue a human and rights based approach to migration laws. We assist individuals and businesses with UK immigration and nationality advice, and related human rights laws. We work with EU Embassies, the European Commission, Local Authorities, and www.freemovement.org.uk to further the understanding that migration is a benefit and a right for everyone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Anna Hawks-Seraphus

After having spoken via Skype with Anna Hawks, I can definitely say that she is a great solicitor who knows her job really well. Equally important though is the fact that Anna is a compassionate and caring person who really wants and knows how to help her clients to overcome difficulties.
I think Seraphus is the right organization to go to when you need help with movement/immigration services.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Supportive and responsive! Highly recommend Seraphus!

Chris was very supportive, responsive and knowledgeable throughout my naturalisation process. He was patient enough to answer all of my questions and guided me step by step which I appreciated very much.

I would highly recommend Chris and Seraphus to anyone!

Cheers and thank you Chris!

29 December 2021
Unprompted review
Rated 5 out of 5 stars

Money well spent

Seraphus helped me with my recent Citizenship application and were extremely helpful in this process which is a combination of art and science to get right. Christopher and Anna were extremely knowledgeable and proactive throughout the entire process. Can highly recommend Seraphus.

21 September 2021
Unprompted review
Rated 5 out of 5 stars

Professional, thorough, and helpful and thoughtful advice

Christopher from Seraphus reviewed my citizenship application prior to submission. He reviewed it thoroughly and advised me on what to correct and to add to strengthen my application. I followed his advice and can happily say that my citizenship application was approved without any problems.

2 August 2021
Unprompted review
Rated 5 out of 5 stars

I engaged Seraphus through the Free Movement Full Representation Fixed Price Package and They Were Fantastic

I engaged Seraphus through the FreeMovement.org.uk with what was the Level 3 Full Representation package for my Indefinite Leave to Remain application (I believe ILR is now covered under the Level 2 package).
Anna Hawkes was my Senior Caseworker and she was amazing. She took on board my concerns about different aspects of my application, which was complicated somewhat by my having transitioned gender since moving to the UK and during the term of my previous visa. So there were name and gender changes to account for in addition to the usual stuff. Anna was excellent throughout. She put my mind at ease (as much as is possible) and ensured all the information was contained in the application and cover letter. She talked me through what was required, we held voice and videos calls as needed and was available to talk me through things when needed. Seraphus and FreeMovement.org.uk both have a strong focus on human rights and supporting the most vulnerable migrants, refugees and asylum seekers on complex cases and pro-bono work. It was important to me that the firm I engaged for this work aligned with my own ethics around immigration and borders. The packages that FreeMovement offer are great - they give piece of mind that I can pay one amount and know that it will cover my full application not matter what came up until we had a decision. Thankfully everything went through easily - many thanks to Anna, Seraphus and FreeMovement !

4 June 2021
Unprompted review
Rated 5 out of 5 stars

Forever grateful

I am extremely grateful to Seraphus for dealing with my case.
My only regret is not to have known about them earlier!
Chris gave me and a relative very useful advice during a video consultation.
I was a bit lost with all my documents and Anna was amazing for handling my application.
She is highly competent and gave me very fast and detailed answers to my many queries.
I would recommend Seraphus to anyone.

19 May 2021
Rated 5 out of 5 stars

Writing this review to praise the hard…

Writing this review to praise the hard work from the whole team at Seraphus, before using them, l made a few phone calls to other immigration law firms, to be honest a lot of these firms charge a fortune for appointments, they really threat you just as a number without any empathy, most of them never actually listens or even care if your case is successful or not.
Using SERAPHUS was so different,my first appointment was really good, Anna listen and empathise, which is what most people having to deal with immigration needs, they were very professional and also easy to talk to, A LOT OF THE IMMIGRATION SOLICITORS OR ADVISORS CAN REALLY LEARN A LOT FROM SERAPHUS, I am so grateful to Anna who handled my case, right from the beginning she was very easy going and gave all the advice I needed, I will advise anyone planning to use them, to have the full service, don't just seek advice, but also let them fully handle the case, TBH the amount they charged for the full service, would have been what some solicitors wanted to charge me for just two appointments.
After 25 years of being in the UK and not properly sorting out my immigration status, I spoke to Anna at Seraphus, back end of January 2021, my immigration status is now fully sorted, I will be using them again in July to apply for British citizenship without a doubt.

18 May 2021
Unprompted review
Rated 5 out of 5 stars

Great value for money

I found Chris to be incredibly detailed, thorough, and honest in his advice, even though my questions regarding the immigration rules were complicated. We covered all that I needed to in a 30min consultation and he also supported me beyond what I expected. I would highly recommend this service.

7 May 2021
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Reply from Seraphus

Hi Josh, thank you for the feedback. We are pleased that we were able to assist you. Seraphus

Rated 5 out of 5 stars

Amazing service

Amazing service, throughly impressed with answers provided. Most representatives fob you off, take ages to respond or want payment for the slightest conversation-not Seraphus!

I haven’t even paid for representation yet and already I’ve obtained so much clarity/advice. It makes me feel like I’m in good hands before embarking upon the process, which makes me confident my application will be handled well once we commence my naturalisation application via Seraphus :)

27 April 2021
Unprompted review
Seraphus logo

Reply from Seraphus

Hi, thank you. We're glad that you obtained the clarity and advice that you were seeking. We look forward to speaking to you again. Seraphus

Rated 5 out of 5 stars

We were very satisfied with the consultation

We were very satisfied with the consultation. Anna, our caseworker, was very knowledgeable and helpful and gave detailed answers to all our queries. She even sent us a follow-up email with additional details on a particular question we asked her. Overall, we were very satisfied, and will definitely have a consultation with Seraphus again, when needed

23 April 2021
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Reply from Seraphus

Hello. Thank you for the feedback and thank you for using our services. We welcome you back if you need assistance in the future. Seraphus

Rated 5 out of 5 stars

Thank you.

Thank you.

Needed some clarification with regards to Automatic British citizenship for our daughters. Having no luck with various organisations, I approached Seraphus. Despite the complexity of our circumstances, Christopher @ Seraphus was very helpful, I really appreciate his “straight forward” advise, response, which is all I needed it! Thank you again Christopher for your guidance! Valerie.

18 April 2021
Unprompted review
Seraphus logo

Reply from Seraphus

Hi Valerie, we're glad that we can help you, particularly after finding it difficult to find the advice elsewhere. Good luck, Seraphus

Rated 5 out of 5 stars

Seraphus were very professional

Seraphus were professional, efficient and helpful.
They were prompt in answering any questions I had.
I asked Seraphus help me by checking my naturalisation application.
In retrospect I should have asked Seraphus to file it for me, to represent me!
My bad for thinking the hard work was already done.
Thank you for a great service.

9 April 2021
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Reply from Seraphus

Hi Edmonde, thanks very much. Good luck with your application, Seraphus

Rated 5 out of 5 stars

Recommended!

Received useful immigration advice !
Thank you again!
Recommended!

9 April 2021
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Reply from Seraphus

Hi Viorica. Thanks very much for the feedback, all the best, Seraphus

Rated 5 out of 5 stars

Very professional

Very professional, gentle and supportive service.

2 April 2021
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Reply from Seraphus

Hi Anneleen, thank you for the feedback. All the best, Seraphus

Rated 5 out of 5 stars

Good service

There was a misunderstanding that was promptly resolved and was given really useful information. I recommend the service

2 April 2021
Seraphus logo

Reply from Seraphus

Hi Ile, we're pleased to have provided you with the information and advice that you needed. All the best, Seraphus

Rated 1 out of 5 stars

The solicitor was not helpful and…

The solicitor was not helpful and didn’t provide any solution bluntly rejected all option. Despite the fact there are many alternative option she was like no not possible whatever you do your case will be rejected.

1 April 2021
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Reply from Seraphus

Hello, thank you for your feedback. We are sorry we could not provide you with the advice that you had hoped to seek on this occasion. Sometimes there are no immigration solutions if a person is unable meet the requirements of the UK Immigration Rules. We do our upmost to ensure that our advice is accurate, appropriate, and manages expectations. We wish you the very best in your future, Seraphus

Rated 5 out of 5 stars

I needed assistance for preparing my British citizenship application

I needed assistance for preparing my British citizenship application. I was very worried as there were a few complications on my case but Anna was amazing at bringing clarity into it all. She was so unprejudiced and clear on every step of the way. I felt so held and supported, and my worries were gone after the first meeting. Of course the outcome was positive, yet the experience was also very positive, which felt like a real gift.

18 March 2021
Unprompted review

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