Nice little surveys. Don’t take much time and you make a few bucks. They usually pay anywhere between 24 hours and 3 days depending on the day of the week. If you want bigger surveys, you apparently h... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I requested advice on how to activate my Sermo-MC: received an answer after less than a day and the answer solved my problem. Just simple and how things should be handled. And this surprised me - when... See more
Company replied
Surveys are normally interesting and quite well done, the questions usually make sense and allow me to express my opinion. Not too repetitive or over long either. Tech support has always been quite... See more
Company replied
Customer agent was able to address an issue with a health care provider survey. Occasional glitches occur in the app but the staff can assist if these issues occur
Company replied
Company details
- Association or organisation
- Career guidance service
- Cashback provider
- Learning Centre
- Software company
- Web collaboration platform
About Sermo
Written by the company
The #1 Medical Community for Healthcare Professionals
Sermo is a trusted, exclusive digital community for verified doctors, APPs, and other HCPs. With over 1.5 million members worldwide, Sermo provides a secure space to:- Discuss Complex Patient Cases: Collaborate and seek insights from peers in your specialty and beyond.
- Access a Wealth of Knowledge: Stay updated on the latest trends, drug reviews, and treatment protocols curated by fellow doctors.
- Earn Extra Income Easily: Complete paid medical surveys tailored to your expertise and make a real impact while getting rewarded on-the-go.
- Attend Virtual Events: Engage in exclusive webinars and CME to advance your practice.
With 94% of members recommending their colleagues to join, Sermo is the place where healthcare professionals thrive, connect, and grow together.
Sign up for free and start exploring at sermo.com. 💼💡
Contact info
8 Crosby St FL 2, 10013, New York, United States
- support@sermo.com
- sermo.com
4.5
Excellent
960 reviews
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sermo
Fostering a community where like-minded professionals can engage is at the core of what we do. We're thrilled you're finding value in those connections and appreciate you being part of the conversation.
Despite multiple messages
Despite multiple messages, I am not able to receive payment because they will not accept my email. I updated this twice and let the staff know that my personal email is also my professional email.
17 October 2025
Reply from Sermo
We’re sorry to hear about your experience. After reviewing, we haven’t received any support requests or recent withdrawal attempts linked to your account. Please don’t hesitate to reach out to us at support@sermo.com (mailto:support@sermo.com), and we’ll be happy to assist you in resolving this promptly!
Reply from Sermo
We're thrilled to hear you're enjoying the experience and the rewards. Here's to many more great moments with Sermo!
Reply from Sermo
We're thrilled you had a great experience with us. Welcome to the community
Reply from Sermo
We're thrilled to hear about your positive experience and are so pleased to have you as part of our community!
Surveys easy to manage flexibility of…
Surveys easy to manage flexibility of the screen and text and font
17 October 2025
Reply from Sermo
We're so glad to hear you appreciate how seamless and user-friendly the platform is, along with the customizable features that make it even more enjoyable to use. Your feedback truly brightens our day!
Reply from Sermo
We're thrilled to hear you're enjoying the surveys and the extra income opportunity. Here's to more great experiences ahead!
Reply from Sermo
We're thrilled to hear that you've had such a positive experience with our fast and secure service, and that you're enjoying our rewards program! Your feedback means the world to us and motivates our team to keep delivering the best possible service. We truly appreciate your support and look forward to continuing to serve you!
Very good assistance!
14 October 2025
Reply from Sermo
We're so glad to hear you had a positive experience with our team! Your feedback is incredibly valuable and reassures us that we're heading in the right direction. Thank you!
Sermo is the right place for health…
Sermo is the right place for health care professionals
26 September 2025
Reply from Sermo
It brings us great pleasure to know we are fulfilling your expectations. Building a supportive community for healthcare professionals is our priority, and we’re grateful to have you in our community.
Nice little surveys
Nice little surveys. Don’t take much time and you make a few bucks. They usually pay anywhere between 24 hours and 3 days depending on the day of the week. If you want bigger surveys, you apparently have to keep $100 in your account, not sure why. Also, customer surveys responds quickly to your questions or concerns. No issues, unlike My Medical Panel.
6 October 2025
Reply from Sermo
Thank you for your valuable feedback! We're delighted to hear you appreciate our efficient surveys, prompt payments, and dedicated team.
Knowing your experience with us has been consistently smooth and positive is truly wonderful. We are so pleased to have you as part of the Sermo community.
Great surveys, nice honorariums
Questions answered promptly with first inquiry. Professional, as always! 👋👏🏽
Thank you
8 October 2025
Reply from Sermo
We're so glad to hear your questions were answered promptly and professionally—that's what we strive for every time. We appreciate you!
Reply from Sermo
We're thrilled to hear you're growing, learning, and earning with Sermo. That's exactly what we're all about—helping you expand your knowledge while rewarding your expertise. Keep up the great work!
I received an invite for a Lyme disease…
I received an invite for a Lyme disease zoom call from Sermo from another survey app I was using. I am not a doctor or nurse. I spent 45 minutes on this zoom call was promised compensation and never received it. I sent numerous emails and was promised they were working on it and its been 3 weeks since I completed the zoom call. I would give Sermo a 0 if I could.
15 September 2025
Unprompted review
Reply from Sermo
Hello. We want to clarify that Sermo is a closed, secure platform exclusively for verified and credentialed healthcare professionals. If the invitation originated from another external survey application, we unfortunately do not have the ability to confirm your participation or manage compensation for studies run entirely outside of our direct system.
Great Company
Great company that has support that replies almost immediately. I receive many options for surveys. I am very happy with my experience.
26 September 2025
Reply from Sermo
We're so glad to hear you're enjoying your experience with Sermo and that our support team has been able to assist you quickly. We’re here to keep the surveys and great service coming your way!
Questionnaires are always “unavailable “
9 November 2024
Reply from Sermo
We appreciate your input. To minimize survey terminations and quota issues, invitations are matched to your Sermo profile. This means you may receive fewer invitations, but when a survey matches your profile, it will always be available for you to complete. You can also check real-time opportunities in the “Surveys” section on your Sermo home page.
If you have any questions or experience issues with a study, please contact us at support@sermo.com we’re here to help.
Reply from Sermo
We're thrilled to hear you're enjoying the survey options and opportunities. We appreciate having you as part of the Sermo community!
Always goes well very professional
23 September 2025
Reply from Sermo
We're pleased to hear your experiences with us are consistently positive and professional. Your feedback confirms our commitment to delivering a high-quality, reliable platform. We appreciate your recognition and are happy to have you in our community.
Reply from Sermo
Glad to hear you had a smooth experience! Our team works hard to make every interaction seamless, so we appreciate you taking the time to share your feedback.
Took a long time to hear back about my…
Took a long time to hear back about my survey not crediting me.
23 September 2025
Reply from Sermo
We’re sorry to hear about the delay with your survey credit. While not all surveys are paid immediately after completion, we’re always here to help if you have any concerns. Don’t hesitate to reach out to us at support@sermo.com (mailto:support@sermo.com)—we’re happy to assist!
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