Sesame Reviews 4,073

Great doctor! Friendly and knowledgeable

Sesame is very convenient. Easy to use. The biggest draw is doctor TURCOTTE. She’s amazing. Understanding and knowledgeable.

Fast, friendly but still attentive and effective. Great doctor...and always a great experience. Been wirh Sesame for a few years now and its beyond convenient especially for basic stuff.

Absolutely despicable, predatory company. They operate under deceitful practices. They absolutely DO NOT care about you or your health and under no circumstances should you trust them with as much.

I paid the $59 fee for a MONTH of membership. After around 2-3 weeks I was told I could no longer use my membership because the month had changed. Even though I paid for the month starting in the middle of the month so I should have until the middle of the following month to use my membership.

This is so shameful of this company to deceive consumers and refuse to work with them. I strongly recommend you do not trust this company.

Availability, professional clinicians, ease of use app when it comes to filling prescriptions. Also, affordability.
Thanks, Sesame!

Achie was very attentive to my symptoms and evolution of my medical issues, offering productive and helpful solutions and medications.

Great experience. I was able to get an appointment quickly.

Quick, to the point, issue addressed, and all on a Sunday afternoon! Very Satisfied!!!

Sesame makes the appointment process easy and quick. I was able to receive care I needed on the same day. The provider I saw was courteous, professional and efficient.

They were 15 minutes late, but resolved my issue and got me the prescription I needed instead of paying way more to go to urgent care.

She was really nice, listened and empathized an helped me exactly the way I needed. I got my new prescription same day to my pharmacy too an started my new routine..the process was quick, affordable and I'm definitely staying with her from now on for my refills..I'm really grateful for Sesame an my new doctor an that I don't have to pay crazy just to go to an office and wait. This was the best thing I could do to help myself get better.

Was able to book same day appointment and get my needs taken care of. The doctor reviewed my provided information, asked pertinent questions, and answered all of mine. Also, she is very pleasant and had a great demeanor. Appreciated the visit and would book again if needed.

Great starting conversation/consult, looking forward to the future

Fast friendly and professional. Would definitely recommend.

Gifty was wonderful , I highly recomend her she is nice doctor

Super easy to get my appointment with a qualified physician and he questioned me to make a through recommendation and sent the prescription to my pharmacy within about 30 minutes.

Simple, convenient and easy. Affordable without insurance and without a membership. Logged on set appointment for 9:30pm. Appoint was quick and easy prescriptions were sent to Amazon pharmacy and delivered to my door by 8:00am.

Horrible experience. False-Advertisement as prescription refill. Refused to prescribe my fertility medication.

I was traveling from Europe and needed a Prescription transposed after the supply I brought finished. Finding their ads, I booked a meeting.

I received one doctor who refused to prescribe the medication because it was 'typical' for it to be perscribed by an endocrinologist.

firstly. was prescribed by a endocrinologist. following my original diagnosis, which is why this is a prescription refill.
Secondly. There are no legal restrictions on GP's from issuing prescriptions for HCG in California.

Fine. Bad egg, maybe she was uncomfortable. I take her advice I choose a doctor that SPECIFICALLY has endocrinology experience on his profile - book another meeting.

This time he messages while the call is ongoing though he is not present, saying 'quote from previous doctor summary about prescription typically being prescribed by endocrinologists. '

I then point out that his profile literally has endocrinology experience on it. - doesn't get acknowledged.

Never joins call

TLDR -
- Doctor didn't make up his decision at all- literally quoted the past doctor as his first message to me.
- biased by past opinion.
- Doctors having listed experience descriptions that didn't match their reveled expertise or comfort (he can already legally perscribe it, if he had endo experience he would have prescribed it, or atleast spoke to me about why he didn't - None of that occurred)
- Platform false advertising as prescription renewal service and doctors then suggesting I need diagnosis for something that is already a specialist diagnosis, requires a full blood panel, has no safety concerns, and which they're entirely within their rights to just prescribe at will to a patient on their best judgment.

I never write bad reviews like this but My mother is a registered nurse of 30 years. I grew up around medicine, that is why I know this is bullshit.

FOr the record I already filed a complaint with this so they can't say shit about not identifying me.

Do not use the fertility service through the Costco partnership

First - I will start by saying the doctor and the customer service team were AMAZING - quick and responsive. This is a Sesame corporate issue.

Here’s the problems:

1. The first step in IVF planning when using a donor or not - which most do - is getting a genetic carrier screen. The doctor through Sesame wrote me a prescription for this lab work. Quest would not accept this since it wasn’t through the portal. The doctor confirmed she was unable to enter the CPT code (which I then confirmed with both Sesame and Quest) was an issue because Sesame does not allow their own providers access to genetic carrier screening CPT codes. So they are unable to handle the most basic function of fertility bloodwork which is step 1. This is not a well thought out vertical of business and it screams money grab based on their marketing vs actual capabilities.

2. The initial doctor you meet is not an IVF specialist (they are mostly family medicine PAs) - their job is to write the prerequisite scans and bloodwork prescriptions (most of which Sesame does not have the capability for - see #1 above). They then refer you out to their partnered IVIRMA locations which are the actual IVF clinics. PLEASE DO YOUR RESEARCH ON WHERE THESE CLINICS ARE. They are only in 10 states according to their website with most states having few locations most which are nowhere near patients.

These are very large, established corporations in partnership. The program is not sufficient and from what I’ve seen alludes to a money grab of multiple groups making money from the 3 layers of referrals (Costco, Quest, Sesame and IVIRMA) without proper capabilities for the service they claim to provide.

She was listened thoroughly and helped resolve my issue. I would recommend her again.