I paid Septco for assistance in obtaining a tax credit they promised to help me secure. They took my money and never delivered the service. I have repeatedly requested a refund—which they guarantee—t... See more
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See what reviewers are saying
My experience applying for the credit was very easy to understand and complete. The site guided me every step of the way which made myself feel at ease knowing it was done correctly. I feel very confi... See more
They were the greatest when I said they helped me it was a man at first can't think of his name he stayed on so long and helped and then the lady came on and finished it up thanks so much I really app... See more
So far the experience has been very helpful I think people need to know what help meats are out there to get them through these tough times
Company details
Written by the company
We help self-employed individuals and 1099 workers claim up to $32,220 in tax credit from the government due to missed work from Covid-19.
Contact info
United States
- info@setctaxreturn.com
- setctaxreturn.com
4.4
Excellent
355 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and quick
3 July 2024
Very easy to work with
Very easy to work with. They told me everything I needed. I got all they asked for within the time they needed. I have no complaints.
11 May 2024
everything was very easy throughout the…
everything was very easy throughout the whole process and also really helpfull
1 July 2024
Everything was going well until the…
Everything was going well until the payment request came!I was already thinking that could be a scam , after this I am sure !when someone from their team contacted me they said - “ we get paid if you get paid” , but that not how it works.
They are requesting $1600 to move forward.
Meaning they will only file after I pay !
If I pay and don’t receive the money from the IRS?
Also I have requested something very simple that is a copy of the pdf (DocuSign) that I signed and they don’t provide one !
Everything very sketchy!! Be aware!!
I am very afraid!
28 June 2024
Unprompted review
Reply from SETC Tax Return
Bad Reviews are a great chance to clear misconception! Yes we do have an upfront payment option as well as BACKEND PAYMENT (meaning- we don't get paid til you get paid). We give all of our clients a choice! Sadly since you didn't come through our system and posted this review organically we have no way of reaching you to help with providing you a copy of your software service agreement. PLEASE CALL US at (888) 738-2829 as we can answer any questions you have and provide you with further information.
A life saver opportunity
Because of the struggles of today’s economy, this was a real Winner if this works so
28 June 2024
Very quick understandable and easy to fill out
Very quick question and simple to fill out
And the sample notes are very helpful for the ones who don’t understand the question
29 June 2024
Super Easy to apply for the SETC…
Super Easy to apply for the SETC refund.
I could not believe how fast the whole process took.
Great company and I compliment them on their software.
28 June 2024
Don't use!!! Took my info and now no response!!
Easy peasy!!!!!!!! But then they don't get back to you in the 7-10 days they say. It's been 15 and starting to believe I've been scammed. Done some researching and only should do this on government sites. So they took my money. Don't use!!!!!! The number they give is fake, along with the web site.
27 June 2024
Reply from SETC Tax Return
You have not been scammed! Our team has tried reaching out to you multiple times to help and clear up the reason you are not able to move forward! Due to personal information we can't share that via a review. If you reach out to our team at (888) 738-2829 we can further explain your situation and provide clarity. WE DID NOT TAKE YOUR MONEY. The number is NOT FAKE.. you are welcome to call and speak to our talented team that is based in the United States unlike many others. For anyone reading this review PLEASE REACH OUT TO US at (888) 738-2829 and we will answer any questions you may have. We are here to help people! Reviews like such harm not us but others who are owed this money and now afraid to move forward.
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