Great service Fast delivery Good choice and prices Easy ordering Originally used during covid when couldn't shop for wool. Needed baby patterns and wool for new grandchild and received goods on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a query about colour combinations on my order . It's not easy to match colours when you physically can’t see or feel the wool. Had a reply almost immediately reassuring me that the colours chosen... See more
Company replied
As excellent , as always!!! I use this site as my first choice for my "Dyeing" requirements, using the first class advice I always receive, if I need help, before placing my order. Order always... See more
Company replied
I bought knitting needles with sockets at the end which allow me to attach longer arms or a circular extension. This makes the experience much lighter in my hands. The needles themselves are 4mm and... See more
Company replied
Company details
- #40 of 62 best companies in Craft shop
- #44 of 55 best companies in Arts and Crafts Shop
Written by the company
SewProCrafts Ltd is an online craft store that specialises in haberdashery, quilting, knitting, sewing and arts & craft products. Our dedicated customer service team are on hand Monday-Friday to help assist with queries by telephone or email. Please visit our website for more details. Our product range is growing weekly so, if there is something you can't find, just let us know!
Contact info
SewProCrafts Ltd, Unit I, Sycamore Farm, Somersham Road, IP8 4NN, Bramford, Ipswich, United Kingdom
- 01473830371
- contactus@sewprocrafts.co.uk
- sewprocrafts.co.uk
4.7
Excellent
454 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd.
Good prices for the wool
Good prices for the wool
My only complaint would be and it's just a small one I waited a week for delivery
19 February 2025
Reply from SewProCrafts Ltd
Thank you for your positive feedback regarding our wool prices! We're glad to hear you're satisfied with your purchase. We apologize for the week-long delivery wait; we partner with Royal Mail to ensure your items reach you as quickly as possible.
Good prices and prompt delivery.
15 February 2025
Great selection to choose from on this…
Great selection to choose from on this site. Quick and efficient delivery. I’ve already recommended this company to a friend.
17 February 2025
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd
Quick on time delivery .Good product
15 February 2025
Very efficient service
Very efficient service. Kept up to date with the status of the order.
21 January 2025
Item I ordered discontinued but still for sale on the website
I ordered a present & got an email saying- We will notify you when it has been sent.
8 days later I contacted the company to ask them if it had been posted as I hadn't been notified & responsed & said they didn't have any is the warehouse & I could email them to see if any came in the next day, get an alternative sent or a refund. The next day they did email me to say the item is discontinued so they won't have any in stock a few days later after my refund they are still for sale on thier website.
25 January 2025
Reply from SewProCrafts Ltd
We are sorry to hear we were unable to fulfil your order on this occasion. We have spoken with our Products Team regarding the listing & there appears to be an issue as according to our system this listing has been removed. We are looking into this & thank you for bringing it to our attention. SewProCrafts Ltd.
Great product and price
Great product and price. Fast dispatch and receipt of goods. Will definitely order again. Thoroughly recommend this company.
23 January 2025
Very pleased with purchase.
The item was dispatched very quickly and it was well packaged when it was delivered. Very impressed with the product and service.
19 January 2025
Reply from SewProCrafts Ltd
Excellent! Thank you - SewProCrafts Ltd.
Reply from SewProCrafts Ltd
Thank you for your custom! SewProCrafts Ltd.
An excellent price and quick delivery…
An excellent price and quick delivery for exactly what I needed.
29 December 2024
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd
I purchase all my wool from this…
I purchase all my wool from this company. The products are all exactly as described and arrive quickly and well packaged. I would recommend this company.
1 January 2025
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd
The order was supplied as requested and…
The order was supplied as requested and promptly
31 December 2024
Reply from SewProCrafts Ltd
Thank you for your lovely review - SewProCrafts Ltd
Prompt response to query.
24 November 2024
Reply from SewProCrafts Ltd
Thank you! We really appreciate your feedback, SewProCrafts Team.
Quick and efficient service
19 November 2024
Reply from SewProCrafts Ltd
Thank you for your review - SewProCrafts Ltd
Great company
First time I had ordered from SewProCrafts Ltd. I had been unable to find the wools I wanted anywhere. SewProCrafts had all the wools I needed at a very reasonable price. Delivery was quick, items were well packaged and I received updates throughout until my items were delivered. I will definitely use this company again.
17 November 2024
Reply from SewProCrafts Ltd
Thank you!!! Happy to help & we look forward to your future custom, SewProCrafts Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.