SFL Wealth Management Reviews 147

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making complex processes easy to understand. The service is frequently highlighted as excellent, with many appreciating the professional and efficient approach, as well as the quick response times. However, some people were dissatisfied with initial interactions, mentioning delays and a lack of follow-up before connecting with a specialist. These occasional experiences suggest that while the overall service is highly positive, there can be inconsistencies in the preliminary stages.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being charming,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight that the process was... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight that their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having reached retirement age I was wondering how I was to get access to my pension. Was going to have a lot running about, going to offices for one thing or another. But having got in touch with... See more

Company replied

Rated 5 out of 5 stars

I initially contacted Financiable.co.uk who in turn passed my information to SFL wealth management. In was then contacted by Tony Stevens and was very impressed with his knowledge, guidance and pat... See more

Company replied

Rated 5 out of 5 stars

I found the thought of dealing with my pensions very nerve racking with so many stories of scams, but from the very beginning the SFL team put me at ease. They guided me through my options and there k... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from Paul, Claire, Tayla and Sophie. The team helped me immensely and explained my pension options clearly as well as going over and beyond to quicken the process with my pension p... See more

Company replied


Company details

  1. #31 of 49 best companies in Financial advisor

Written by the company

Although there are many different types of pension schemes available, they all have the same objective – to help you save and provide you with an income in later life. At SFL Wealth Management, we provide advice and select products specific to each customer’s individual needs and goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

147 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

All the staff were very helpful and I…

All the staff were very helpful and I had my Tax Free Cash a lot quicker than I expected. Would definitely recommend

15 May 2024
SFL Wealth Management logo

Reply from SFL Wealth Management

The team are very happy to see your review, Emma. Thank you for leaving it for us, it's great to hear. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very happy 😊

I got in touch with sfl wealth as I was a bit confused on what to do with my pensions I had, they were very helpful and explained everything in a simpler way, without all the complicated jargon.
Once it was all explained to me they did all the transfers and sorted out my pensions, I was very happy.
From start to finish it was only a matter of a couple of month and everything was done

15 May 2024
SFL Wealth Management logo

Reply from SFL Wealth Management

We are very pleased to hear everything went well, Mrs Atkinson. Your review is great to hear, thank you very much for taking the time to share it with us. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent service

Firstly, I found everyone very helpful in explaining detailed information in order for me to make an informed decision. Once I had made my decision the team were excellent in processing everything and keeping me up to date on the progress.

15 May 2024
SFL Wealth Management logo

Reply from SFL Wealth Management

That's fantastic to hear, Elaine. We shall pass your review on to the team, they will be thrilled to see it. Thank you. If you have any questions or queries, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent advice very helpful from…

Excellent advice very helpful from start too Finnish would recommend the company and services to other highly experienced people

15 May 2024
SFL Wealth Management logo

Reply from SFL Wealth Management

We are delighted to hear you would recommend us, Philip. Thank you very much for your review and your recommendation. If you have any questions or queries, please don't hesitate to contact us.

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