Silver Gold Bull Reviews 4,892

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service and the overall positive experience with their orders. Many people highlight the quality of the product received and the excellent service provided throughout their interactions. However, some customers were not happy with the customer service, mentioning issues with communication regarding order delays and a lack of responsiveness. A few other people also felt that the delivery times were longer than expected, and some experienced problems with tracking information or incorrect deliveries.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and appreciated... See more

Product

Reviewers mention positive feedback about product quality and condition. Many customers received their... See more

Service

Consumers find service to be positive. Many reviewers praise the great experience, fantastic service, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the great and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Order tracking was difficult to…

Order tracking was difficult to navigate through FedEx, they also handed out an attempt notice slip for a different city entirely (cold lake facility info not Lloyd’s) other than that the order was received and I’m happy with the purchase

17 January 2026
Unprompted review
Rated 2 out of 5 stars

Still waiting...

I placed 2 orders in December
Received the one from Dec 22nd yesterday and still didn't get anything from December 19th . that is almost 1 month....

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I've been doing retail business with…

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my retail and trade accounts, I have received prompt, professional services from polite and helpful people every time. My retail orders have all been accutate, well packaged and delivered within 3-days of ordering. On hold over 5-minutes only once and that has been since the volume surge we are going through now, so it was easily understandable. Two of them know my voice when they hear me speak. And I love their trading platform.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

They need to fix their service

Exceptionally slow. Ordered a SKU that was apparently full stock, now I check it and they don’t have it for another month. Would’ve been nice to know that before I ordered a month ago. Even other coins that are in stock haven’t shipped in months.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

yes my order X508190210 was good but my…

yes my order X508190210 was good but my recent experience hasn't been since i order from 24th and 29th,i haven't receive any updates about my goods even after writing you guys severally all i got is holiday excuses and when i check my account i only see money has been received and nothing else on my account ,i intends to buy more but this delay is making me doubt the service but in honesty the first experience was great.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

They are short, un ethical

Dec 30 ,2025. Ordered Dec 11,2025.
They are short supply if they have any.Only partial order shipped, on three orders.
Multiple calls, told sorry repeatedly, if I can get through. Promised shipments multiple times ,next day, Still no tracking number.
One shipment short 200 oz.
Use another supplier who can guarantee delivery.

30 December 2025
Unprompted review

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