The slot booking was efficient and clear. I was sent a confirmation email immediately afterwards and then a text message about hour before with a smaller window of delivery which they were well inside... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent communication. Notified of the time slot via email and text. Tracking link was good and easy to use. The delivery men called 40mins before arrival. On arriving both men were very considerat... See more
Company replied
Wow!!!! Sorry...When I had my first email telling me my delivery time I was extremely happy,so I didn't need to change anything... I was phoned, informing me that they were approx 1 hour away an... See more
Company replied
I Changed my original delivery date as I would not be home. The new required delivery date was arranged which was 2 weeks later and I was sent several messages during that time to keep me updated on t... See more
Company replied
Company details
- Courier and Delivery Service
- Delivery Service
- Logistics service
- Delivery Company
- Shipping service
- Storage facility
Written by the company
We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.
Contact info
United Kingdom
- 01902 962575
- info@sgkdistribution.co.uk
- sgkdistribution.co.uk
4.7
Excellent
29K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really great delivery service
Really great delivery service. They even did a double check with a phone call to make sure I didn’t need help to assemble my product which was really nice of them. Thank you
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Leanne,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service
Excellent service, driver and partner were both very polite and brought the 2 parcels into the house, more than most couriers do, phoned about 30 mins before delivery to confirm they would be arriving shortly. Brilliant service and your team were excellent representatives for you. Well done.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Steve B,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Was allocated a suitable time slot and…
Was allocated a suitable time slot and then advised 40 minutes before actual arrival. Delivery all carried out well by 2 very helpful and considerate young men and all packaging taken away.
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Christine Lee,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Kept informed on my delivery brought it…
Kept informed on my delivery brought it inside helped me unpabk the item.
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Deb,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery not as expected
Although the information of delivery times was efficient unfortunately the actual delivery was not. We thought the items would be unpacked and put in the room of choice. To make it easier for the delivery men they were asked to go round the back and into the kitchen to unpack, didn’t have a knife, ripped the packing off without care and just left both items in the middle of the kitchen instead of putting them in the next room leaving a 75 yr old woman with ill health to move them herself. Having read other reviews giving favourable outcomes this was rather disappointing
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Chris Jones,
Thank you for your feedback.
We’re very sorry to hear that your delivery experience did not meet expectations. We understand how disappointing this must have been, especially given the circumstances. Your comments regarding the handling of the unpacking and placement of the items have been noted and will be shared with the delivery team to help improve our service going forward.
We appreciate you taking the time to bring this to our attention.
Many Thanks,
The SGK Team
Title our delivery
Title our delivery
Both men were very polite and soon unloaded our bed they were a little later than expected but I didn’t mind.
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Pamela Berry,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Ian Bell,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Straightforward delivery
The delivery, unpacking & set up went well. Polite delivery team.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Pat,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
Great communication
Great communication. Delivery updates. Very pleasant delivery men. Delivered in perfect condition.
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Laynie Wilson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The sofa came within a week!
The sofa came within a week, excellent product, it looked exactly like the photograph and good quality.
The two guys got rid of the packaging, brought the sofa in and put the legs on.
Both guys were very respectful and polite.
Excellent service!!
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Ann Beaveridge,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very helpful delivery men
Very helpful delivery men, kept me informed and were very nice, I live on the third floor of a retirement village (with a lift) and were very happy to take the unit up with no complaints.
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Cheryl Chambers,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Perfect delivery
Perfect delivery. On time and given plenty of notification. The two chaps making the delivery were very polite, diligent and efficient
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Chris Copson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great communication
Changing the date of delivery was very straightforward. Communication overall was good. The drivers phoned with updated delivery time and were polite and respectful. Happy with the service
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Catherine Whattingham,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
TERRIBLE
TERRIBLE! DONT USE THIS COMPANY! They need to be reported!
Ordered several items from Roseland (1122348-1178307) which was due to be delivered Thursday 14th 5-9pm which didn’t arrive with no reason as to why. Rescheduled for today (when we’re on holiday) which we had a family member be at the house for (delivery slot 11-2) but surprise surprise it turned up allegedly at 10am. They said they tried to call (lie) as the family member had been at our house the entire time with nothing arrive.
The delivery company are incompetent and are all foreign and difficult to understand. Apparently they will be attempting delivery on Friday but I will not hold my breath!
Shocking service - if it doesn’t come Friday I’ll be asking from a refund for delivery fees and my entire order. Stay away!
Edited to add - they put in a delivery slot for today 21/05 but it didn’t show YET AGAIN!!!!!!!! We came back off holiday for ABSOLUTELY NOTHING. To add insult to injury they delivered our chairs and nothing else! SHAM OF A COMPANY
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Sophie,
We sincerely apologise for the experience you have had and understand your frustration regarding the missed delivery and communication issues. This is not the standard of service we aim to provide.
Please be assured that we are actively investigating the matter internally with the depot and delivery team to ensure this is resolved as quickly as possible. We appreciate your patience and thank you for bringing this to our attention.
Many Thanks,
The SGK Team
Left on front lawn just as I arrived…
Left on front lawn just as I arrived home. Asked them to bring into the house which they did without question. Would have been helpful to have instructions on how to get box open.
Box was also broken on delivery
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Rachel Fox,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
Today two man delivery
Today two man delivery, they delivered my Bedroom Furniture. They unpacked it, delivered to room of choice. Left packaging for me to dispose off. Excellent service, highly recommended.
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Annalisa Perry,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Clare Muller,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Seems a quality product looks stunning
Seems a quality product looks stunning
The 2 fitters were great just got on with the build so far impressed 👍
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear William Hunt,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Alan Davison,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Sharon,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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