SGK Home Delivery Reviews 

31,172
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more

Company replied

Rated 5 out of 5 stars

Excellent..the delivery guys were on time, extremely polite and efficient. They phoned 20 minutes in advance, listened to directions (our house is not easy to find) and the tracking was kept up to dat... See more

Company replied

Rated 5 out of 5 stars

Great communication re delivery. Guys Paul and Love were polite, friendly and helpful. They put our wardrobe together which we weren’t expecting. Would be confident to use their services again

Company replied

Rated 5 out of 5 stars

Ordered bed settee, delivery was good, very informative information keeping me up to date of every process on a regular basis by email & text. The 2 guys gave me a call about 1/2 hour with estimate t... See more

Company replied

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4.6

Excellent

TrustScore 4.5 out of 5

31k reviews

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Replied to 99% of negative reviews

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4.6

All reviews

(31,172)

8,380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was happy with the delivery service…

I was happy with the delivery service the two lad were helpful and polite they were very careful with how they handled everything

11 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear William Thatcher,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Received delivery on time

Received delivery on time
Great communication
Left exactly where i asked
Perfect service

6 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Louise Smart,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Fantastic service delivery made on time…

Fantastic service delivery made on time will definitely inform family and friends to use if required in the future

11 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Alex Riach,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great communication and helpful staff

Great communication. My delivery arrived on time and the staff could not have been more helpful. The access to my property is tricky and they took it in their stride and with a smile! Thank you.!

8 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Helen Williams,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I was given a three hour delivery…

I was given a three hour delivery window on the day I received a call narrowing that down to one hour which was extremely helpful.Excellent service thank you

10 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Jane Forrest,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great service

Great service, good communication

29 September 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Clive Cooper,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 3 out of 5 stars

Poor communication

Delivery of washing machine was scheduled for 9am -12 noon, so we waited in, but there was no delivery.

At 12noon I decided to email the company. The only live link was an accept/refuse the scheduled slot, which I was reluctant to click on as I had already accepted the slot. When I clicked on it I found the delivery had been rescheduled for 1.10pm, then when no washing machine arrived at 1.10pm I went back to the link and found it had slipped to 3.20, then slipped further to 3.40pm.

Surely if the drivers realised they weren’t going to make the original slot they should have messaged us to let us know, so we didn’t waste our day.

When the washing machine eventually arrived it was delivered safely and the driver and his assistant were pleasant.

10 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Paul and Meg,

We're sorry for the delays and the inconvenience caused with your delivery. We understand how frustrating it must have been waiting in all day without receiving any updates.

We apologise for the lack of communication and appreciate your feedback, which we'll pass on to the relevant team to help improve our service.

We're glad to hear your washing machine arrived safely and that the delivery team were pleasant.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, lads did a really good job.. very happy thank you!!

10 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Chris Mills,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Polite helpful guys On time

Polite helpful guys On time. Let us know they were 30mins away.

10 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Janet Tracey,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Excellent service

The delivery men were polite and efficient.

2 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Glynis Howard,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great service

Received regular telephone updates and delivered when they said they would. Great service

10 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear BMc,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Quick delivery kept me informed and…

Quick delivery kept me informed and the delivery guys where very polite and helpful I will be back to purchase again soon. Highly recommend thank you!

9 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Kiara,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Good communication

Good communication, with easy way for me to respond to messages, confirm delivery date and leave instructions. Friendly people dropping stuff off, too.

28 September 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Sophie S,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

polite and conscientious delivery men

9 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Edward Hubbard,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Outstanding Delivery Team – Went Above and Beyond!

I couldn’t be more grateful for the delivery team’s effort and dedication. The sofa wouldn’t fit in the lift, but instead of giving up, they went above and beyond and tried to carry it up the stairs to my studio on the fifth floor.

It was certainly not an easy task! By the second floor, as it was proving so difficult, they even opened the packaging to make it easier to continue carrying the sofa all the way up to my studio.

Their willingness to help, patience, and determination were truly appreciated. They went far beyond what I expected, and I’m incredibly thankful for their hard work and effort.

Excellent service from two very helpful and hardworking delivery drivers. They deserve recognition for their outstanding customer service!

8 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Jessica Alves Iglesias,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

My order was delivered sooner than I…

My order was delivered sooner than I thought which was great. The 2 gentlemen that came were very polite and very well mannered a credit to any company. Made sure everything was working and no mess.You don't see many like these 2 lads.5 star to them.And a big thank u.

9 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Janice Bentley,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Well what a fantastic company I had to…

Well what a fantastic company I had to get my grandson from school and there were on the way to my house.
I asked if there could just hang on for me.
The 2 who was waiting for me to get back home waited and there did such a fantastic job taking the old sofa out and bringing my new one in very tidy workers and very polite.
A big thank you to the men that was so kind and waited for me to get back home.
Very happy with the service.

9 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Janes Louise Cleary,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I had a call a couple of days before…

I had a call a couple of days before delivery to confirm the date. Then again on the morning of delivery to say they would arrive within the next hour. The two guys delivering were very polite and friendly and made sure I was happy with where they put everything. Excellent service thank you

9 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Maria Price,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivery was outside the given time but…

Delivery was outside the given time but I was called and informed about it.
The guys arrived and were very helpful and put my carpet where I wanted it.
Overall a great service

9 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Martin Leech,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Brilliant

Brilliant, we ordered our sofas on Monday delivered Friday , the lads were great, built them up and took everything away within half an hour a super job at a great price would definitely recommend, Peter from Lancashire

9 October 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Peter Harrison,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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