Shades Blinds Reviews 

3,020
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the professional and efficient service, noting the punctuality and helpfulness of the staff from initial measurement to fitting. Many people appreciate the reasonable pricing and the overall smooth process, often highlighting clear communication and quick installation times. However, some customers noted product issues, such as blinds not fitting correctly, being the wrong type or color, or arriving faulty. A few others felt installation quality was inconsistent, with blinds poorly fitted or having operational problems. Some reviewers also experienced unprofessional or defensive staff interactions and poor communication regarding order details or delays.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with their... See more

Price

Customers consistently note positive experiences with price, often describing them as good, fair, reasonable,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Milo was very professional when he came round to measure up. He rang me 30 mins before the appointment as I had requested. He treat the house with care and made sure to wipe his feet on the doorma... See more

Company replied

Rated 5 out of 5 stars

What a stress free experience we have enjoyed with Shades Blinds? From arranging an appointment to the friendly, professional and efficient measuring by Josh over two large box windows with vertical... See more

Company replied

Rated 5 out of 5 stars

Sales Rep was on time and tracking service made it easy to see when he would arrive. He was well mannered, professional. I was kept up to date by email that fitting day was on schedule. Young man who... See more

Company replied

Rated 5 out of 5 stars

Blinds fitted by Robert quicker than I expected,even though there was a slight problem with my kitchen window frame he professionally found a way around the problem.A credit to the company


Company details

  1. Window treatment store

Information provided by various external sources

Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(3,020)

508 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service at reasonable prices

Great service at reasonable prices. Highly recommended in all areas

29 June 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Fast and friendly from start to finish.

Fast and friendly from start to finish.
The fitter guy was very friendly and we had good interesting conversations .

I will be using them again once my new windows are put in.

Lovely blinds good quality material and they were fitted in a week which is a plus for me .

2 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Product, sales and fitting

Everything. From the initial contact right through to fitting in quick time. Kept me updated on every stage and on day of fitting I was updated virtually to the minute the fitter arrived. Fantastic choice of products and no HARD sell ( which puts people off). Not needed. Extremely helpful and professional. Brilliant all round. Thankyou . Donna Gallacher

7 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

A great company

A great company, whole process was simple, came out measured up, lots of choice and fitted following week and at a good price.

6 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Problems

Sales rep measured 3 of our windows incorrectly which forced a delay into the installation which was over a week. Fitter was scheduled for a 2nd time to which he cancelled forcing it back another 3 days at a huge inconvenience. Won’t use again.

26 June 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

Rated 5 out of 5 stars

Happy customer

Very professional from sart to finish i would highly recommend

8 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Excellent company

From measuring to fitting everything was excellent the update also very helpful would recommend Shades Blinds very good company

22 June 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 1 out of 5 stars

Terrible company. Communication bad

Terrible communication, too many mistakes with dates, delivering blind when they were told not to, due to work being done in house. Really bad, disappointed. Would never buy again nor recommend shades to anyone. Annoyed purchaser 😡

1 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

Thank you for taking the time to post your review.

We are very sorry that your experience was not up to the high standard that we normally offer our customers.

Shades Blinds.

Rated 5 out of 5 stars

Shades Blinds are first class the…

Shades Blinds are first class the fitter Mark made a fantastic job and was very clean. The blinds look amazing

8 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

The 2 men who came to my house for the…

The 2 men who came to my house for the measuring and fitting were friendly, helpful and very professional. The roller blind is great quality and great value! Would totally recommend the Shades Blind Company, excellent.

8 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Absolutely brilliant service and loved…

Absolutely brilliant service and loved our blinds. Only wee snag is the last installation of the kitchen window, the mechanism is broken. But was booked on there and then for another instalment. Great service and great prices especially for a 2 bedroom house

7 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Easy ordering service. The fitter Duncan was friendly and polite. My new blinds were fitted quickly and with care, I was also given a quick tutorial on how to work the blinds features. Would definitely return again, and I would recommend.

7 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Highly recommend

Highly recommend. First class as always. Xx

6 July 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

Rated 5 out of 5 stars

Excellent experience

Everything about our experience with Shades Window Blinds was excellent. From the measuring to the costing and finally the fitting were better than we expected. We would highly recommend this company to you

25 June 2026
Unprompted review
Shades Blinds logo

Reply from Shades Blinds

It's great to see your 5* review thank you for sharing.

Best Wishes.

Larry.

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