Shades of Coffee Reviews 

459
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the diverse aftermarket parts and accessories designed specifically for improving home coffee machines. Many buyers state that these durable, well-made components significantly enhance espresso preparation, milk steaming, and overall machine performance. Some people also felt that the delivery service is remarkably fast and efficient, ensuring packages arrive securely and well-packaged from overseas. Furthermore, reviewers frequently appreciate the helpful customer support team and the clear, straightforward installation instructions provided with every purchase. Coffee enthusiasts find immense value in these reliable upgrades, making future purchases extremely likely.

What people talk about most

Product

Consumers find product quality to be exceptional, expressing great satisfaction with the reliable mods and... See more

Quality

Reviewers highlight great satisfaction with quality, frequently praising the fantastic products and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that purchases arrive really fast and... See more

Customer service

Users describe positive interactions with customer service, highlighting stellar support and immediate help... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PID kit for Gaggia Classic Pro Evo is Fab. Don't underestimate how long this will take, read through the guides and watch youtube tutorials before attempting. Slow & steady wins the race - your coffee... See more

Rated 5 out of 5 stars

I bought my PiD kit for my gaggia from shade of coffee 2 3 years ago. I only can say good things about my experience from installing the kit , great explanation on the manual, and eventually taste of... See more

Rated 5 out of 5 stars

I bought several items of Shades of Coffee (PID, LED light, Steam knob etc.) and all of them were flawless. Delivery was fast and everything was well packaged. When I had a problem with the PID (proba... See more

Rated 5 out of 5 stars

Residing near Montréal (Québec), I'm always amazed at the speed at wich my orders are processed, shipped and received, mere days in most cases. Shades of coffee is second to none when it comes to pimp... See more


Company details

  1. #15 of 36 best companies in Coffee machine supplier

Written by the company

Due to the bizarre, restrictive and somewhat bullying approach adopted by TrustPilot in trying to force us to pay them thousands of dollars a year in order to simply display a link to this page on our website, as well as a summary of our review score - we have decided to NOT continue embracing or using this platform. Google Reviews and our our website reviews can be used instead. Shades of Coffee is a web based retail company selling niche products and solutions to home baristas and coffee enthusiasts globally. It's a small family business, based in Swindon, Wiltshire - in the United Kingdom and we specialise in the Gaggia Classic. We love to provide innovative products for the Gaggia Classic, and many of the products that we offer are unique to Shades of Coffee. Due to our very good and very specialist knowledge of our products and the Gaggia Classic machine that we specialise in, we mainly sell directly to customers globally - so that we can properly advise and support them throughout their coffee journey with a Classic.


Contact info

4.8

Excellent

TrustScore 5 out of 5

459 reviews

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4.8

All reviews

(459)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Full service - amazing results.

My heavily modded Gaggia was is need of some TLC. Everything I needed was available and delivered very promptly and the transformation is amazing:

New brass boiler - more temperature stability
New steam valve, wand and "The One" - drip free controllable steam.
Low drip tray - brilliant! I can use a set of scales with my preferred cup or a taller cup.

Hopefully it's now ready for another 10+ years of service.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Really quick delivery and the installation guides are excellent. I had a query which I emailed on Sunday evening yet had a reply in minutes! Same again the next time I emailed before 8 am. Do they never sleep? Astounding customer service and I am so pleased with my upgraded Gaggia classic E24 now (super steam, power switch, LED light & OPV spring upgrades)
Thanks SOC!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Gaggia Classic LED kit

I have a gaggia classic and wanted to see the shot and the tank better and these guys have an LED tank mod. So I promptly ordered the white kit and while I was at it different springs for the OPV.

Both turned up and in good time. The classic (yellow with a white LED kit) is now modded and looks great. However I can't say enough how good the fitting instructions were that came with each. Bit of an odd thing to get excited about but the last thing you want is to be flying blind and guessing.

Anyway clearly highly recommended.

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Overall it's a quality kit with…

I bought the top box bundle kit w/ PID, flow control dimmer and pressure gauge. Overall it's a quality kit with thorough instructions. Docking one star for for two reasons:
1) One of the spade connectors came loose from the wire prior to arrival - so I needed to buy a wire crimper to connect a new one.
2) I found the disassembly, installation and reassembly processes to be time-consuming and cumbersome given the tight space inside the machine. After some frustration, I ended up removing the boiler completely, which made these processes much easier. I wish the instructions would have included this method.

12 July 2025
Rated 5 out of 5 stars

The DIY dream machine

I got my girlfriend a Gaggia for her birthday a few years ago—she’s not big on adding tech to things, but she made one notable exception: Shades of Coffee. Their aftermarket kits arrive quickly to Los Angeles (usually within a week), are reasonably priced, and consistently top-tier in quality and attractive.

What really sets them apart is their support. If anything goes wrong, you can reach out directly to the owners and actually get help—whether it’s a deal, a replacement, or just walking through a tricky install. They’ve guided me through all kinds of troubleshooting, even issues not directly related to their kits.

So far, I’ve added The One, the flow control, the gauge, LED lights, the emblem, the PID wire kit, and the top box. Every upgrade was fun and slightly challenging to install—which I love. These kits are for people who want to learn their machine inside and out, develop some DIY skills, and embrace the process. They even post tutorial videos, like how to use a multimeter to check a fuse.

Bottom line: if you’re looking for high-quality espresso machine upgrades with a hands-on learning experience and outstanding customer support, Shades of Coffee delivers. And their kits? Always well-packaged, never missing a single part.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Great kit. Great business!

Great kit, dispatched fast, delivered quick and customer service was really helpful with a silly question I had. An absolute pleasure to deal with.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Surely it will arrive!

It taken longer than expect for it to arrive. But it did arrived. I have yet to install the OPV spring because I don't have a 10mm open end wrench. Wouldn't mind to buy it together with the necessary tool!

13 June 2025

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