Shades of Coffee Reviews 

we bought a Gaggia Classic about a year ago. It's a fabulous bit of kit and has moved us way beyond the nespresso pods we used to use every day. However, it has limitations. MANY of them. we found Adrian's company by chance. Ther main thing that struck me was that Adrian responded to my emails with information that was actually useful, which has become somewhat novel. He has given us great advice that has helped us understand what we need as amateurs in the coffee game. The bigger tray is fab, the steaming nozzle a game changer. We are about to order the PID, steamer and on/off switch. The great thing about the mods is that they don't damage the integrity of the original machine. He is very knowledgable and i suspect an electronics engineer type (sorry Adrian if this isn't the case). Godd guy, great business and I hope he's really successful with it.

The thing just work. Good website, items are in stock, quick processing of the sale, and the items arrive in good time. Exactly what you want!

Very nice guys, helpful, respond quickly and generally quite pleasant to interact with. Most items are perhaps a bit overpriced but definitely make the Gaggia a much better machine. Avoid the overpriced and silly Water Level Float and Digital Milk Thermometer. Also, because GB is better than everyone else, be prepared to pay the brutal VAT for those not living there. If you're going to order from them I'd advise waiting and getting all your items in one order to avoid extra fees

Everything went really well! When I had problems, they helped me!

Easy to use website, ordering was simple and the parts arrived quickly

They were great, i needed some extra but due to my machine being modded and they were super getting them to me!! Love shades of coffee!!

Ordered the Pressure Gauge Kit from Shades of Coffee. Kit shipped from UK to Canada using the postal system in 7 days from initial order. Kit worked well, and installed without any problems. Although you need small hands to work in the confined space of the Gaggia Classic machine.

the steam kit was very easy to install

Would buy again from shades without hesitation

timely shipping and clarity throughout the process

Very good shopping experience. Prompt, pleasant, and efficient reply when I wanted to change my order. Good quality items, exactly as described. Shipped to NZ (untracked) in just under 2 weeks. Thanks!

The products are amazing, I ordered 2 portafilters and a Steam Wand Knob and thei look exceptionally. They came very well packeged as to preserve their shine.
The order was quickly ahipped, arrived very fast and in very good condition.
I am very pleased. I will definitely order more Gaggia parts in the future.

I am really disappointed in the lack of communication from Shades of coffee. I purchased a seal kit and a shower head for my Gaggia classic. I have purchased these from elsewhere before and never had an issue, however the group gasket from this kit would not fit. I have emailed 4 times about this issue and still no answer. I have since purchased exactly the same seal from another supplier and it fits perfectly. I feel like they know it’s an issue and are ignoring me! Just disappointing as I’ve tried to support what I perceive as a small UK business only to get treated worse than I would by large corporate Amazon!

Fast delivery, quality products, well identified items. Highly recommended !

Very bad pre sales support.
I asked something on the chat just before buying.
After 2 hours my question was still unanswered.
If you cannot respond please remove the chat box.

And of course i did not make the purchase (89€).

Thanks

I was so suprised to receive the parts I ordered for my Gaggia classic so quickly. This is the second time i got some parts from Shades Coffee. Both occasions I had excellent service from the.
Sometimes it takes longer time to get things from Australian suppliers.
In short, I am super happy with Shades Coffee

I ordered multiple items for my Gaggia Classic Pro and could not be happier with my purchase. The process was smooth and the products were exactly what I ordered.