Shading Specialists Reviews 

67
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very helpful and responsive during the booking process/helping with type of blinds to get. Adrian the installer was super helpful, a delight to interact with and did a fantastic job installing the bli... See more

Rated 5 out of 5 stars

First class service from start to finish. The quote for an electric sun blind to our external glazed canopy was sent within ten minutes of our enquiry. The surveyor attended the next day and the blind... See more

Rated 5 out of 5 stars

Incredibly helpful - I purchased blinds from Shading Specialists over 6 years ago. Recently one of the attachments that holds the roller blind cord together broke. I emailed explaining the issue and t... See more

Rated 5 out of 5 stars

Just had Diaz electric venetian blinds installed in our lounge. Diaz had logistical problems and initially delivered the wrong colour and wrong remote. Under pressure from us, Shading rose to the ta... See more

Company replied

Company details

  1. Window treatment store
  2. Home Furniture Shop

Written by the company

Shading Specialists offers luxury window treatments like silent gliss, markilux, lutron blinds across the UK and Internationally. Let's dress your window.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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No recent history of asking for reviews

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4.8

All reviews

(67)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Recently used shading specialists to supply and fit blinds in my new house. From start to finish they where fantastic and the work carried out went beyond my expectations. Couldn’t recommend them highly enough!

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I’ve been using Shading Specialists for years now. The process is always straight forward and the customer service is on point. They always keep me informed every step of the way, and most importantly the end result of whatever they do is always of the highest quality. 100% recommend this company.

15 February 2021
Unprompted review
Rated 5 out of 5 stars

Great Project as always

We employed the services of Steven and his team to work with us on a B2B collaborative project. As always we were thrilled with their performance - quick, professional, competitive and work was completed to the highest standard. Thank you Shading Specialists, looking forward to the next project!

15 February 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Shading Specialists

I would highly recommend Shading Specialists’ services and products. They deal with you in a professional but friendly manner which goes a long way when trusting someone to make your house beautiful. Their fitters are highly skilled, polite and know what they are doing.

14 February 2021
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service, very good at understanding our needs an very knowledgeable. it made it very easy in choosing the right products. would highly recommend to friends and clients

27 January 2021
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

they are just great!!

they are just great!!! wouldn't recommend anyone else!!!!!!!!!!

23 December 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

Just had Diaz electric venetian blinds…

Just had Diaz electric venetian blinds installed in our lounge. Diaz had logistical problems and initially delivered the wrong colour and wrong remote. Under pressure from us, Shading rose to the task on hand and left no stone unturned in rectifying the problem in the shortest possible period of time. We are now delighted with our blinds and thanks to the Shading team for the excellent service.

11 December 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

Very pleased with the blinds and aftercare

I had skylight and patio door blinds installed several years ago. I needed them reasonably urgently as the light was coming in and dazzling my newborn baby when she was lying on the floor. They arranged for the blinds to be installed soon. The blinds are very good quality and work well with a smooth mechanism. They keep out excessive light in summer and retain heat indoors in winter.
There was a problem with one of the blinds which kept running out of charge rapidly so Shading Specialists replaced the motor but it still kept running out of charge so they replaced it again and this latest one has lasted 16 months before needing recharging. I was impressed with their aftercare and the fact that they dealt with a post-purchase problem until it was resolved.

8 December 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

Dear Guy and the Team

Dear Guy and the Team

We had the awning fitted yesterday and I just wanted to reach out to you and the whole Company to say what a wonderful addition it is to our home

I would also like to acknowledge your outstanding fitting team who spent over 8 hours in the freezing cold installing the awning They were professional in every way managed the process perfectly

Thank you to everyone involved in this project. We are very satisfied customers

8 December 2020
Unprompted review
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Reply from Shading Specialists

Thank you Jeremy. We appreciate your kind words and want to thank you for your valued custom

Rated 5 out of 5 stars

Shading Specialists are amazing!

Shading Specialists are amazing!
I had an electric roller blind installed over my french doors and I love it! The two guys who came to fit it were really friendly and helpful when showing me how to operate it and before it was installed they told me exactly what I needed my electrician to do (I'm not a tech person at all) I need curtains in my front room and I will definitely be using them again, thanks shading specialists!

4 December 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service! From contacting the company to installation was flawless, I was kept updated throughout the whole process. I visited the showroom to look at the blind options I wanted in my house and all the staff were very informative on the products. I will be highly recommending to my friends and family.

4 December 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

Great Service and products

Shading Specialists provided and installed all our automated blinds and an awning, absolutely love the products, service was good and installation a breeze. Happy to do business with them

24 November 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

Great service all round.

Really great service from everyone at Shading Specialists. I dealt with a really friendly Steven originally who provided me a prompt and fair quote for blinds and curtains in my first home. They were fitted shortly after by Ben who was very professional and done a great job. Will 100% be using Shading Specialists again.

23 November 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

Professional and attentive!

I recently had an insulation of electric blinds with Shading Specialist. I am based in the Kent area and they were very hands on and accommodating when they come to measure, even during these uncertain times. I spoke with both Sam and Ben and found them both very friendly and informative - they gave me a lot of different options and were very flexible and attentive to my needs, I couldn't recommend them enough. The finished product is of the highest quality and I am so impressed with my blinds. They fitted my sky lanterns and bifold doors and they look brilliant. Thanks again! Highly recommended.

23 November 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 1 out of 5 stars

Very poor service and dishonest company - not to be trusted.

I ordered a couple of blackout blinds from these people who call themselves specialists and the fitting turned out to be a total disater. They couldn't manage to properly fit the blinds and left me with some rays of light getting into the room despite the intrinsic quality of the blinds. They argued that the window sill was slightly slanted and an additional component would need to be fitted, requesting hefty installation fees for this. When I reminded them that the whole point of their pre-installation on-site survey was to take proper measurements of the area to be covered, they kept pretending that their measurements were correct. I tried really hard to make them acknowledge that a window has a left side and a right side and had they measured both sides properly they would have detected a slight slant of the window sill and fitted the missing bottom channel together with the rest of the blind instead of charging me twice the installation fees for the same job. Not only were these amateurs unable to take proper measurements, they refused to acknowledge their mistake and asked me to pay for a new installation to fix an issue brought by their carelessness and lack of professionalism !! Fortunately I managed to find a much more reliable company that fixed it for me very efficiently for half the price requested by these amateurs.

21 November 2020
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Reply from Shading Specialists

Dear Samuel,
Thank you for your review. I am sorry you feel this way.
We provided you with blinds that fit perfectly and must be installed square. Your builder has installed window cill's that are unlevel and as a result we advised you of the additional accessories that are available to you to increase the coverage of your blind which you felt unable to accept.

I am pleased you managed to get these works done.

We wish you the very best.

Rated 5 out of 5 stars

Reliable and affordable

The team is highly professional and reliable. Good communication. Request promptly dealt with. Thank you !

19 November 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

Rated 5 out of 5 stars

My experience with Shading Specialists…

My experience with Shading Specialists was straightforward and professional. They measured up, I went to choose samples, they arrived quickly and the lead time was shorter than expected. The installation was on time and as described. Altogether what you would hope when dealing with these sorts of things, but often don't experience!

16 November 2020
Unprompted review
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Reply from Shading Specialists

Thank you for your kind words

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