Shaikly Motor Company Ltd. Reviews 34

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Shaikly Motor Company - Severalls have a fantastic helpful team supported by Paul at the desk and Adam and staff in the garages. Their customer service is by far the best I have had from garag... See more

Rated 5 out of 5 stars

It's consistently a pleasure doing business with the team at Shakily's! Over the years, I've come to rely on their exceptional service, always receiving top-notch assistance that not only meets my nee... See more

Company replied

Rated 1 out of 5 stars

Took £108 just to give me a few fault codes and possible causes for why Engine Management Light is on. Quoted for another 4 hours of further investigations at the rate of £108 per hour, so in total... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with the service we received from Shaikly Motor Company. From the polite and friendly reception staff to the knowledgable mechanics themselves, their company is second to no... See more

Company details

  1. Vehicle Repair
  2. Car service

Written by the company

Independent British Garage of the Year 2024 IAAF Garage of the Year 2024 TOP GARAGE 2022 & 2023 Shaikly Motor Company is an award-winning independent garage in Colchester, offering a comprehensive range of services tailored to meet every customer’s automotive needs. We’re proud to provide expert vehicle maintenance, repairs, and MOTs backed by decades of experience and a commitment to high standards. We stand out for our transparency, customer care, and innovative approach to automotive service, having been recognised with multiple industry awards, including the prestigious British Independent Garage of the Year 2024. At Shaikly Motor Company, we’re not just here to service cars; we’re here to build trust and long-lasting relationships with every customer.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Customer Service at its best!

Shaikly Motor Company - Severalls have a fantastic helpful team supported by Paul at the desk and Adam and staff in the garages. Their customer service is by far the best I have had from garages and I have had many!

They are so helpful and accommodating. They also take the time to explain things to you so you have the full picture. They also manage expectations well.

Their prices for any work I have had done has not been beaten and as a result I look no further for car repairs.

These guys are it. I have used them for many years and the have gotten better and better!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Another excellent Customer Service for…

Another excellent Customer Service for a full Service on our Family car. Kept me informed and good information on work recommend for the near future. Helpful for budgeting / planning ahead. Well done to the Shaikly's Severalls Team!!!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier with the service…



We couldn’t be happier with the service we received from Shaikly Motor Company. From the polite and friendly reception staff to the knowledgable mechanics themselves, their company is second to none. Their communication was exceptional. They patiently discussed each issue with us and really went above and beyond. We would highly recommend Shaikly Motor Company.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Full service and MOT VW Passat

I had a full service and MOT done for my VW Passat. The service was excellent - they scheduled it, gave me an estimate, and executed everything wonderfully. I am satisfied.

17 February 2025
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for taking the time to leave us a great review, we are pleased to hear you are happy with the full service & MOT carried out on your Volkswagen Passat.
All the best, Rebecca Shaikly

Rated 1 out of 5 stars

Not trustworthy, they will try to rip you off

Took my vehicle in for a major service (which at Shaikly is higher than industry average already, but they had high reviews so I was okay with this). After the service they told me that I needed what would roughly be 1-2 grand's worth of work done on it for various jobs. I had a couple other mechanics and garages look at my vehicle after, and they all said that the work that Shaikly said the vehicle needed was bogus. I'm quite certain this company is just a money grab, feeding off of people with poor knowledge of vehicles and quoting for work that doesn't actually need to be done. I feel very very ripped off.

25 January 2025
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for taking the time to leave feedback. We are sorry to hear that you were not satisfied with your experience at Shaiklys. Customer trust and transparency are our top priorities, and we take all concerns very seriously.

During your visit, our team carried out a comprehensive service and inspection of your vehicle, identifying several advisories that could impact its performance and safety. These were documented and shared with you, along with pictorial evidence, to ensure full transparency. Our recommendations were based on our professional assessment, and at no point were you obligated to proceed with any additional work.

We understand that receiving advisories can be unexpected, however, we stand by our findings and the integrity of our service and will never compromise your vehicles safety. If you would like to discuss this further or review the evidence again, we would be happy to assist you.

Please feel free to contact us directly, as we would appreciate the opportunity to resolve any misunderstandings.

Rated 5 out of 5 stars

Fixed the issue with my car - another great job! 👍

Adam and his Team at Severalls Garage managed to sort out a problem with my car very quickly - which has helped me out so much! Another glowing bit of feedback from me! Thank you 👍🙂👍

31 January 2025
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for the great review! We really appreciate it! I will pass on your kind words to the Severalls team.
All the best, Rebecca Shaikly

Rated 5 out of 5 stars

Honest, Reliable, and Friendly Service at Shaikly Motor Company!

I had a fantastic experience with Shaikly Motor Company. The team were incredibly honest and reliable, which is so important when dealing with car repairs. They were quick to respond, answered all my questions clearly, and were very accommodating with scheduling. Everyone I interacted with was friendly and genuinely focused on providing great service. It’s clear they take pride in their work and prioritise customer satisfaction. Highly recommend if you’re looking for a trustworthy and responsive garage!

8 November 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Yazmin, thank you for your great review!
We're happy to hear you are pleased with the service we provide. We look forward to seeing you in the future.
Rebecca

Rated 5 out of 5 stars

First class company

I rarely give reviews but these guys are open, honest, very capable and thorough - and will always talk you through the options rather than push you to agree to something. Friendly staff too. It's easy to see why they seem to have built up many repeat customers.

2 September 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Good morning Mr Kneeshaw,
Thank you for your great review, we are so pleased to hear you are happy with our services :)
We look forward to seeing you in the future.
Many thanks, Rebecca

Rated 5 out of 5 stars

Been using Shaikly services for many…

Been using Shaikly services for many years now and have always received excellent service and actually saved me money after advice given. Recommend both centres. Paul Oswald.

25 June 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Paul, Thank you for the great review! We are pleased to hear you are happy with our services.

Rated 5 out of 5 stars

Shakily the 4th emergency service

I can’t thank Michael and his team enough for getting my van back on the road and for keeping me going with a courtesy van and updating me with progress. I can’t think of any other garage I’d trust to keep me and my families vehicles going. It’s the personal touches I love.

18 June 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Toby, thank you for your lovely review! We look forward to seeing you in the future!

Rated 5 out of 5 stars

Angels in disguise

I recently had an ongoing fault issue with my VW Golf. No one could seem to fix it, I’d visited 2 other garages. I stumbled across Shaikly’s and after reading their reviews thought I’d give them a go!

They assessed and identified the fault, then carried out the necessary repairs.

The staff were so friendly and kept me updated throughout. These guys really know what they’re doing! Thank you & I will be using you again. If you’re looking for a trustworthy garage in Colchester, look no further!

18 March 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Ella, thank you for your glowing review! We are pleased to hear you are happy with our services & we look forward to seeing you in the future!

Rated 5 out of 5 stars

Great service year on year

Another annual service and MoT for our Peugeot Boxer campervan. We have received the usual and expected high quality service at Shaikly Motor Company and will be back again next year. I am happy to recommend Shaikly highly for their customer service, helpfulness and very competent vehicle maintenance.

15 March 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for your kind review! We are so pleased you would recommend us!

Rated 5 out of 5 stars

Shaiklys the best!

Can’t recommend Shaikly’s enough. Took my van to several places around town to sort an issue with no luck. Shaiklys sorted it no problem whilst a providing a top service!

17 February 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi George, thank you for your great feedback!

Rated 5 out of 5 stars

Always help me out when am unorganised…

Always help me out when am unorganised and forget to book my MOT 😂

Nice to trust a garage that don’t take Advantage of single woman drivers

All transparent with pricing!

Have recommended to all my friends
Have used them since I passed my test in 2007

5*

24 January 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for your glowing recommendation!

Rated 5 out of 5 stars

It's consistently a pleasure doing…

It's consistently a pleasure doing business with the team at Shakily's! Over the years, I've come to rely on their exceptional service, always receiving top-notch assistance that not only meets my needs but also helps me save money. I have never encountered any issues, and without a doubt, I wouldn't consider going anywhere else!

31 October 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Millie, thank you for your trust and kind words. We look forward to seeing you in the future!

Rated 5 out of 5 stars

Great Service!

Highly recommend!! Very knowledgeable and helpful staff.
Will continue to use this garage with confidence.

7 December 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Marcus, thank you for your kind review!

Rated 5 out of 5 stars

Fantastic garage

Fantastic garage.

Easy to communicate with, fast and most importantly transparent on pricing. Been using them for years and will continue to do so.

13 December 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for your review! We look forward to seeing you in the future.

Rated 1 out of 5 stars

Took £108 and quoted further £432 just for diagnostics

Took £108 just to give me a few fault codes and possible causes for why Engine Management Light is on. Quoted for another 4 hours of further investigations at the rate of £108 per hour, so in total £540 just for diagnostics. Expert technicians would have found the exact fault very quickly. Shockingly the car was serviced by them just a couple of months ago. Lost trust in this garage.

Customer service is bad too. Didn't call me to update about the situation. I had to call before closing to know the status.

4 January 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Good Afternoon,
As discussed when your vehicle was with us we carried out the initial assessment on the vehicle and found the following trouble codes stored:
P0301 cylinder 1 misfire detected
P0302 cylinder 2 misfire detected
P0303 cylinder 3 misfire detected
P0304 cylinder 4 misfire detected

This specific engine variant is fitted with 8 spark plugs (2 per cylinder), the additional investigation time we discussed with you was for removing and inspecting all spark plugs, carrying out checks on all the ignitions coils using Pico Scope and a relative compression test to ensure the compression's in each cylinder were within specification. The service carried out in October 2023 was an Interim Service as per your request which does not include spark plugs, there was no running concerns reported at the time.

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