Shaikly Motor Company Ltd. Reviews 

37
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

All of the team were so helpful and managed to order and fit me 2 new tyres within the day. Really reasonably priced and I will definitely be using them again in the future!

Rated 5 out of 5 stars

It's consistently a pleasure doing business with the team at Shakily's! Over the years, I've come to rely on their exceptional service, always receiving top-notch assistance that not only meets my nee... See more

Company replied

Rated 5 out of 5 stars

I recently had an ongoing fault issue with my VW Golf. No one could seem to fix it, I’d visited 2 other garages. I stumbled across Shaikly’s and after reading their reviews thought I’d give them a... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with the service we received from Shaikly Motor Company. From the polite and friendly reception staff to the knowledgable mechanics themselves, their company is second to no... See more

Company details

  1. Vehicle Repair
  2. Car service

Written by the company

Independent British Garage of the Year 2024 IAAF Garage of the Year 2024 TOP GARAGE 2022 & 2023 Shaikly Motor Company is an award-winning independent garage in Colchester, offering a comprehensive range of services tailored to meet every customer’s automotive needs. We’re proud to provide expert vehicle maintenance, repairs, and MOTs backed by decades of experience and a commitment to high standards. We stand out for our transparency, customer care, and innovative approach to automotive service, having been recognised with multiple industry awards, including the prestigious British Independent Garage of the Year 2024. At Shaikly Motor Company, we’re not just here to service cars; we’re here to build trust and long-lasting relationships with every customer.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.6

All reviews

(37)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic garage

Fantastic garage.

Easy to communicate with, fast and most importantly transparent on pricing. Been using them for years and will continue to do so.

13 December 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for your review! We look forward to seeing you in the future.

Rated 1 out of 5 stars

Took £108 and quoted further £432 just for diagnostics

Took £108 just to give me a few fault codes and possible causes for why Engine Management Light is on. Quoted for another 4 hours of further investigations at the rate of £108 per hour, so in total £540 just for diagnostics. Expert technicians would have found the exact fault very quickly. Shockingly the car was serviced by them just a couple of months ago. Lost trust in this garage.

Customer service is bad too. Didn't call me to update about the situation. I had to call before closing to know the status.

4 January 2024
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Good Afternoon,
As discussed when your vehicle was with us we carried out the initial assessment on the vehicle and found the following trouble codes stored:
P0301 cylinder 1 misfire detected
P0302 cylinder 2 misfire detected
P0303 cylinder 3 misfire detected
P0304 cylinder 4 misfire detected

This specific engine variant is fitted with 8 spark plugs (2 per cylinder), the additional investigation time we discussed with you was for removing and inspecting all spark plugs, carrying out checks on all the ignitions coils using Pico Scope and a relative compression test to ensure the compression's in each cylinder were within specification. The service carried out in October 2023 was an Interim Service as per your request which does not include spark plugs, there was no running concerns reported at the time.

Rated 5 out of 5 stars

Absolutely fantastic!

Brilliant. Picked up on some things that another garage completely missed and managed to get it done cheaper! Angela at the front desk is lovely and helpful! Wouldn’t go anywhere else.

21 November 2023
Unprompted review
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Reply from Shaikly Motor Company Ltd.

Thank you for your great review! We are so pleased you are happy and had a good experience using us! We will pass on your kind words to the team & Angela!

Rated 5 out of 5 stars

Recently bought a lovely Audi

Recently bought a lovely Audi, and came away very happy. Will continue to use them in the future.

20 July 2023
Unprompted review
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Reply from Shaikly Motor Company Ltd.

Hi Patti, thank you for your review! We are pleased you are happy with your new car!

Rated 5 out of 5 stars

Best service

Great service with friendly and polite staff! definitely recommend!

21 July 2023
Unprompted review
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Reply from Shaikly Motor Company Ltd.

Hi Rianna, thank you for your kind review!

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company, I'm always extremely satisfied with the work that they carry out and they are fair on their prices. I will continue to use for all my vehicle needs and have recommended these to friends and family.

25 July 2023
Unprompted review
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Reply from Shaikly Motor Company Ltd.

Hi Nicole, thank you for your lovely review! We look forward to seeing you in the future :)

Rated 5 out of 5 stars

Great Customer Service

Had my Audi serviced with Shaiklys, far better customer service than the main dealer at a better price. Simple explainations and a great experience!

12 July 2023
Unprompted review
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Reply from Shaikly Motor Company Ltd.

Hi David, thank you for your great review! We look forward to seeing you in the future :)

Rated 5 out of 5 stars

5* service every time!

Wouldn't take my vehicles anywhere else. Excellent service every time, the staff are so friendly.
Would highly recommend to anyone looking for a garage they can trust.

12 May 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Thank you for your great review! We will pass on your kind words to the team :)

Rated 5 out of 5 stars

Couldn’t recommend more

Great professional business, couldn’t recommend enough. Very impressed with how quickly they replaced my unexpected burst tyres. I’ll be returning again thank you.

5 September 2022
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Carly, thank you for your kind review! We look forward to seeing you again :)

Rated 5 out of 5 stars

I have always used Shaikly Motor…

I have always used Shaikly Motor Company for any motor issues. They have always been a great reliable company and would highly recommend them. Friendly and professional staff and a very quick service!

26 May 2023
Unprompted review
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Reply from Shaikly Motor Company Ltd.

Hi Lily! Thank you for your amazing review! We appreciate you taking the time to leave us feedback & we will pass on your kind words to the team!

Rated 5 out of 5 stars

New tires and service

New tires fitted when I was in a rush. Great service helping me out when I was stuck. Used these guys 4 or 5 times never had any issues. Lovely staff also.

26 May 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Hi Charlie, thank you for your great feedback! We are so pleased to hear you are happy with our services, we hope you like your new tyres!!

Rated 1 out of 5 stars

LIARS & THIEVES!!!

DO NOT USE THIS GARAGE!!!

They took apart my engine to find the fault, originally quoted me £4,500 for a new engine then later quoted me £9,000 to replace the engine because they wouldn't rebuild it, despite saying on their website that they do rebuilds. My car isn't even worth £9,000.

The engine was in pieces in my boot, they lost one of the injectors & its holder & none of the parts were categorised. When I spoke to the garage about it, they claimed everything was put back somewhere in my car (the boot or elsewhere, but they couldn't say where exactly) & I challenged this, querying how they could possibly know what was & wasn't in my car given that absolutely nothing was categorised.

They wanted over £500 to put the engine back together after they'd stripped it apart, probably because they hadn't bothered to categorise anything & because they'd lost parts, so they knew what a nightmare it would be. They had no intention of ever putting the engine back together - the job was obviously way too much for them & they can obviously only be trusted to do easy jobs which probably accounts for all the 5 star reviews.

Thanks for wasting my time & money & for making things so much harder for me.

I chose this garage based on its reputation - I wish I'd seen a real review like this before trusting them.

24 February 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Good morning.
Your vehicle was presented to us with a running concern on 15th Feb 2023. We had authorisation from yourself to proceed with investigations.
Please see details below:
Carry out assessment into poor running: P0300 misfire detection. Relative compression test proves cylinder 1 has
mechanical issues causing loss of compression, requires stripping down and cylinder head removal to confirm extent of issues.
We then called you and explained the above. You agreed to an additional 4 hours to strip the vehicle down.
Please see below:
Strip down vehicle as required to carry out further checks into compression issue: Cylinder leak test, cylinder gushing air into crankcase. Head removed, cylinder has been washed and scored. Requires replacement engine.
We then provided you with a full, clear and itemised estimate for a replacement engine. Our pricing was clear and unambiguous.

You decided not to proceed with the repair and wanted to take the vehicle away. We explained that as the vehicle had been stripped, it was immobile. You did not want us to reassemble and arranged for the vehicle to be collected. We agreed to put all the parts in the boot for your inspection upon collection. The vehicle was collected on the 21st March 2023.

Rated 1 out of 5 stars

Colchester you are sleeping this co

Colchester you are sleeping this co

mpany is in cahoots with autoprotect theyd too not pay out

l

not pay out

16 May 2023
Unprompted review
Shaikly Motor Company Ltd. logo

Reply from Shaikly Motor Company Ltd.

Good morning, we are very disappointed you have left us a poor review after a telephone enquiry about your vehicle.

Unfortunately, you would not agree to the diagnostic process our company works to before we look to replace components on a vehicle. As we explained yesterday, we cannot approach any warranty company for authorisation to replace parts until we can conclude the cause of failure.

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