Shared Earth Reviews 123

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, unique designs, and the fact that they are responsibly sourced. Many people highlight the efficient ordering process and the user-friendly website, making it easy to find and purchase items. The delivery service is frequently commended for its speed and the careful, often plastic-free, packaging that ensures items arrive safely and intact. Consumers are particularly impressed with the variety of gifts and personal items available, noting their beauty and craftsmanship. Some people also mentioned the competitive pricing and good value for money.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers praise the items as well-made,... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed of delivery,... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently pleased with the high quality... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering online, the... See more

Website

Reviewers highlight positive aspects of the website. Customers consistently praise the website for being easy... See more

Based on these reviews

Rated 5 out of 5 stars

I bought a beautiful hand carved, soap stone chess set for my daughter. Despite it being very well packaged and arriving free post the following day, one of the pieces was chipped. I sent a photo in a... See more

Company replied

Rated 5 out of 5 stars

I visited the Shared Earth shop in Liverpool while visiting my daughter at university. An absolutely amazing shop with so many beautiful items. Highly recommend a visit to this friendly and eco friend... See more

Company replied

Rated 5 out of 5 stars

An internet search some years ago landed me on Shared Earth’s website, where I discovered one of the things I could reduce sharing is plastic. No longer is my bathroom full of plastic shampoo and show... See more

Company replied

Rated 5 out of 5 stars

Fab ethically produced product (material string of birds), excellent value for money, prompt dispatch and delivery. Will buy from this company again abd definitely recommend. Amendment: oops, wrong... See more

Company replied


Company details

  1. Gift shop
  2. Fair Trade Organization

Written by the company

Shared Earth sells Fair Trade, recycled, eco-friendly and ethical products. Our mission is to tackle the climate crisis and create a fairer, more sustainable world. We are a WFTO (World Fair Trade Organisation) member, and our performance is monitored regularly against the Ten Principles set by WFTO for Fair Trade organisations. Shared Earth began as a small shop in York in 1986. Jeremy Piercy, founder and Managing Director, travelled to India after leaving school and wanted to do something to help redress the imbalance of wealth in the world, work together with people from different cultures, and at the same time earn a living. Fair Trade was the obvious answer and the original shop contained a wide mix of products from Asia, Africa and South America. Shared Earth now imports its own unique home and giftware, jewellery, fashion accessories, wood, ceramics, paper, soapstone and kids ranges making us the largest retailer and wholesaler of Fair Trade products in the UK. Our policy is to provide quality, design-led products, not just to those who are already aware of Fair Trade principles. With Fair Trade sales showing no sign of slowing, more and more employment is being provided for artisans in developing countries, many of who would otherwise be out of work. At a time when global conflict seems also on the increase, Shared Earth's partnerships with producers are an invaluable way of building bridges, showing that people can work together for mutual benefit, no matter what their race, religion or culture.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jute Shopping Bags

Ordered printed jute shopping bags to use as gift bags. Lovely designs, great quality and good value. Quick delivery and well packaged.

8 December 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your review, Jo! I hope the recipients will enjoy their new bags! - Kai :)

Rated 5 out of 5 stars

bread warmer and basket

Purchased a bread warmer and basket. Firstly value for money compared to other retailers was fantastic and the quality of the item is excellent. The design I choose didn’t match what I had originally chosen but I love the design that has been sent so I have no issues at all. Well packaged and very quick delivery. I would use again and recommend.

5 December 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Hi Gillian, I'm so glad you're happy with your order even if the design doesn't match! Regarding the wrong design being sent, can you contact us at websales@sharedearth.co.uk so we can look into this (we want to make sure we've got things labelled correctly!) Thank you for your lovely review! - Kai :)

Rated 4 out of 5 stars

Good company

Nice products and very good customer services. Arrived speedily and packaged well.
Definitely use again.

3 December 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your review, Kerina! - Kai :)

Rated 5 out of 5 stars

Really Lovely Products

My nephew has a wolf soft toy and recently found a smaller version when staying in a holiday home and added this to his Christmas List. After searching I found the item on your website. I also bought my other nephew a seal soft toy. Both were delivered the day after purchase and are very soft and of good quality. Very happy with my purchase

26 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your review, Tara! I hope your nephews will love their presents! - Kai :)

Rated 5 out of 5 stars

Great Fairtrade supplier.

I found this company online, I was searching for a fairtrade item. My items arrived quickly and were really well packaged. I would definitely recommend and I’m sure I’ll be using them again 👍

12 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your review, Jo! We look forward to welcoming you back! - Kai :)

Rated 5 out of 5 stars

Great company

Great company. Delivered really quickly, everything packed well and super pricing. Will definitely be ordering from them again.

20 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your review, Philip! We look forward to you shopping with us again! - Kai :)

Rated 5 out of 5 stars

Great service

Just what we were after and delivered super quickly and well packaged.

19 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your review, Roger! - Kai :)

Rated 5 out of 5 stars

Cute and sturdy shopping bags

Delighted with the two hessian bags I ordered, one of which will be a gift. Prompt delivery and updates.

14 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Good to hear we've got another fan of our jute bags! Thanks for the review, Susan! - Kai :)

Rated 5 out of 5 stars

Excellent

Excellent, customer services
Product as excellent too.
I had a query over the product I purchased and the team couldn’t have been more helpful
Would definitely recommend
Thank you for your support x

17 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

I'm so glad we could help you out, Christine. Thanks so much for your very kind review - Kai :)

Rated 5 out of 5 stars

Bought some gifts

Bought some gifts for my granddaughter’s birthday. We’ve visited the shop in York and love it. The online site was easy to use, with lots of fabulous gift ideas. The things I ordered were carefully packed and arrived safely very quickly. I will definitely use this website again .

10 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your lovely review, Mrs Leslie! Good to hear you've been able to visit us in person too! - Kai :)

Rated 5 out of 5 stars

Quick delivery

I was very impressed in how quick my order arrived. The packaging was spot on but unfortunately 1 of the mugs was damaged. After I let Shared Earth they were prompt to send me a replacement.
I really like the mugs and the price was good too.
I will certainly use Shared Earth again.

17 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your lovely review, Jude. I'm so glad we could get the issue with the mug sorted for you! - Kai :)

Rated 5 out of 5 stars

Beautiful cards

Beautiful cards. Really colourful and a good size. The Dreamcatcher is gorgeous too. Excellent company with fast delivery.

14 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your kind review, Ian! - Kai :)

Rated 5 out of 5 stars

Little gifts Big impact!

When looking for a Christmas gift for my sister at 81yrs of age, who over time has got most things, I spotted a rattan little shopping bag with a picture of a 🐈‍⬛.
As she has recently adopted a black cat this was perfect.
My purchase was quickly delivered, the cost competitive and I shall be using the Shared Earth Website for more interesting items.

13 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your lovely review, Carole. We look forward to welcoming you back, and hope your sister loves the cat bag! - Kai :)

Rated 5 out of 5 stars

Quality products and service…

Have bought from the shop in York previously.

Ordered rainbow mugs, bowls and oil burner online this time. Well packaged and timely delivery.

Highly recommend.

10 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you for your review, Colin! Hopefully we'll see you again! - Kai :)

Rated 5 out of 5 stars

The best customer service

I cannot fault the recent customer service when there was a problem with my order. Absolutely amazing - as are the beautiful gifts I bought.

5 November 2025
Unprompted review
Shared Earth logo

Reply from Shared Earth

Thank you, Jan! We try our best to sort things out when mistakes are made, glad to hear you're happy with us and your order! - Kai :)

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