SharkNinja DE Reviews 

Super Maschine

i love ninja products
when u take it in hands u see at once how quality and practical it is

Top product. Can’t complain.

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Title: Poor communication and frustrating delivery process

I placed an online order with Ninja in the evening. While reviewing my order shortly afterward, I noticed that my delivery address had been saved incorrectly. I immediately sent an email to inform them, but since it was nighttime, I understandably did not receive a response.

The next day, I called customer support. At that time, my order status still showed “in warehouse” in my account, but I was told that the package was no longer with them and that I should contact DHL instead. When I contacted DHL, they informed me that the shipment was still with the sender and had not yet been handed over.

I contacted Ninja support again and was told that the package had already left their facility, even though my order status continued to show that it was still in the warehouse. This contradictory information caused a lot of confusion.

As a result, I had to exchange multiple emails with DHL and Austrian Post, only to be told repeatedly that any address change must be initiated by the sender. After a great deal and unnecessary stress, I was ultimately forced to have the package delivered to a neighbor.

Overall, I am very dissatisfied with the process and the lack of clear and consistent communication.

Sorry please disregard. Pressed in error.
5 star !

Love all my ninja products. Creamie and slushie maker especially

24 hour delivery

I ordered the Glam Hairstyler four weeks ago. After waiting over a week without receiving anything, I was informed that the package had been returned to Shark because they supposedly couldn’t find my address — which is incorrect.

After countless emails, I finally managed to reach customer service by phone. I was promised a refund and told that I would be able to reorder the product at the original discounted price. However, three weeks later, I still haven’t received my refund.

Because the money hasn’t been returned, I wasn’t able to place a new order, and now—due to extremely long delivery times—it’s impossible to receive the product before the New Year.

At this point, I’m simply asking for my money back. We’re talking about more than €300. This experience has been incredibly frustrating and feels completely unacceptable.

Awesome awesome awesome awesome a thousand times awesome. I'm so incredibly satisfied I've literally creamed myself with joy. I love making smoothies with this and the reordered smoothie individual containers are so convenient!!!!

Bin Mega zufrieden tolles Produkt

Fast shipping, product as described in well packaged box. Product is great so far.

EXCELLENT SERVICE, HIGH QUALITY, VERY FAST DELIVERY

Got it for a great price, the delivery was smooth, i was informed all the time on the status of my order and it came as expected.Very satisfied with the whole experience,especially with the quality of the product.I recommend it !!!

Schnell lieferung
Hoch Qualitat

I currently use more than 4 devices with this service and I’m already planning to expand my list. The experience has been smooth, reliable, and exactly what I needed. Everything works as expected, and the support has been great whenever I had questions.
If you’re looking for a trustworthy solution that just works, I can confidently say this is the right choice.
Highly recommended