Sharrocks Reviews 

3,753
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, welcoming, and professional during every single interaction, making people feel truly valued and well cared for. Consumers also highlight the efficient customer service, noting that advisers respond quickly and take the time to explain policy details thoroughly. People warmly appreciate the competitive pricing, noting that quotes are very reasonable and often better than expected compared to previous years. Many loyal clients mention staying with the business for many years because the team consistently finds the best alternatives without unexpected premium increases.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as consistently helpful, polite, and... See more

Service

Customers had positive experiences with service, highlighting the helpful and efficient support provided by... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and helpful... See more

Price

Clients share positive opinions on price, consistently highlighting competitive quotes and reasonable... See more

Response time

Consumers find response time to be exceptionally positive, reporting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more


Company details

  1. #30 of 176 best companies in Insurance broker
  2. #6 of 39 best companies in Business insurance company
  3. #2 of 19 best companies in Commercial Insurance Company
  4. #5 of 43 best companies in Home Insurance Agency
  5. #3 of 22 best companies in Landlord Insurance Company
  6. #2 of 14 best companies in Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,753)

243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Morgan

Morgan sorted out all the queries I had for our holiday Lodge insurance professionally and efficiently and was very reassuring and knowledgeable. Sharrocks are a rare breed in the insurance world as you can always speak to the same person. Thank you Morgan, you have been very helpful.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Telephone request

Always friendly and helpful service and queries always answered with 'a smile' and responses and requests dealt with immediately. Highly recommend Sharrocks

12 February 2026
Rated 5 out of 5 stars

Everyone who I have dealt with at…

Everyone who I have dealt with at Sharrocks Insurance have been very helpful and efficient in handling any queries I might have had. I think they have been dealing with my property insurances for about 10 years now and I will have no hesitation in going back to them in future years. Colin Young

2 February 2026
Rated 2 out of 5 stars

No communication when changing renewal quote after husband's death

On receiving my renewal quote I informed you that may husband had died and that I would be renewing in my sole name. I was asked for a copy of my husband's death certificate. Which I did. I have heard nothing since except communications addressed to both my husband and myself. Please return my husband's certificate. You don't need it now. Thank you for your time.

9 February 2026
Sharrocks logo

Reply from Sharrocks

We are grateful for your feedback and please accept our sincere apologies for the issues you encountered, we are very sorry and have carried out a full review to ensure our service is better going forward.

Rated 5 out of 5 stars

Excellent

Excellent. Knowledgeable, competent, considerate, helpful, prompt. Could not be faulted. Thank you, Maddie.

9 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look