I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more
Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more
Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more
Company details
- #29 of 176 best companies in Insurance broker
- #6 of 39 best companies in Business insurance company
- #2 of 19 best companies in Commercial Insurance Company
- #5 of 43 best companies in Home Insurance Agency
- #3 of 22 best companies in Landlord Insurance Company
- #2 of 14 best companies in Liability Insurance Company
Written by the company
Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.
Contact info
High Street, ME12 1UD, Sheerness, United Kingdom
- 01795 580 800
- enquiries@sharrock-insurance.com
- sharrockinsurance.co.uk
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Helpful knowlegable company
Helpful knowlegable company, where previous reviews praised Sharrocks in the event of a claim (most Insurance companies' reviews seem confined to customers' experiences of buying their policy, hardly a good-enough test of what really matters in the end), Maddie's assistance in choosing the right policy for me was excellent
13 November 2025
Excellent service as always
5 November 2025
Poor Service...
Once I had paid for my insurance they had to contact myself again as they were unable to find the addresses of the property's that I had insuranced with them. ( they sent myself out the quotes for the addresses of the propertys)
Weeks later I am still waiting for my insurance documents.
My advice is find a different company.
11 November 2025
Reply from Sharrocks
Thank you for your feedback - we really appreciate you taking the time to give this.
We have tried to call you to discuss, but have been unable to reach you so far.
It is necessary, at times, for further calls to be made to a client to ensure the information on policies is as accurate as possible. We, as a broker, are acting on behalf of both the clients and insurers and it’s important these checks are made and standards are upheld.
We are sorry one set of your documents were delayed, this was a human error and we do apologise for any inconvenience caused.
Very happy with the prompt and…
Very happy with the prompt and efficient service from Sharroks.
4 November 2025
I will always use these guys
I will always use these guys, professional, helpful , brilliant
4 November 2025
Thank you Cher
Thank you Cher ,
My phone call with Sharrocks Insurance requesting help and advice for Public liability insurance was very efficiently provided by Cher .
Very Happy with my New Policy.
10 November 2025
Local able to understand operative…
Local able to understand operative quick responce
10 November 2025
Good value insurance policy and very…
Good value insurance policy and very efficient service. Thank you.
7 November 2025
Very nice to deal with
Very nice to deal with, reply to queries quickly and good price.
5 November 2025
There helpful excellent aff
There helpful excellent affordable kind great help by samantha collins very kind had a problem was sorted straight away reccommend these to anyone cant be beat on price
4 November 2025
Unprompted review
Great service as usual....hope it's as…
Great service as usual....hope it's as good if we ever need to make a claim :)
5 November 2025
Clarity with my renewal details and…
Clarity with my renewal details and efficient handling in general.
4 November 2025
The lady on the phone and the lady who…
The lady on the phone and the lady who sent me the requested document were both lovely and charming.
Thank you for your efficient service.
3 November 2025
Very professional and obtained a great…
Very professional and obtained a great quote
31 October 2025
Unprompted review
Very quick and easy to set up and good…
Very quick and easy to set up and good policy.
Customer services very quick answering phone.
Natalie was very helpful and knew her stuff
31 October 2025
Unprompted review
Quick to the point easy peasy
31 October 2025
Unprompted review
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