Sharrocks Reviews 

3,753
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, welcoming, and professional during every single interaction, making people feel truly valued and well cared for. Consumers also highlight the efficient customer service, noting that advisers respond quickly and take the time to explain policy details thoroughly. People warmly appreciate the competitive pricing, noting that quotes are very reasonable and often better than expected compared to previous years. Many loyal clients mention staying with the business for many years because the team consistently finds the best alternatives without unexpected premium increases.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as consistently helpful, polite, and... See more

Service

Customers had positive experiences with service, highlighting the helpful and efficient support provided by... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and helpful... See more

Price

Clients share positive opinions on price, consistently highlighting competitive quotes and reasonable... See more

Response time

Consumers find response time to be exceptionally positive, reporting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more


Company details

  1. #29 of 176 best companies in Insurance broker
  2. #6 of 39 best companies in Business insurance company
  3. #2 of 19 best companies in Commercial Insurance Company
  4. #5 of 43 best companies in Home Insurance Agency
  5. #3 of 22 best companies in Landlord Insurance Company
  6. #2 of 14 best companies in Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,753)

243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Even when I didn't understand the policy wording too well, Cher-Marie went through it with me and explained exactly what I was covered for. Nothing was too much for her. Plus she rang me back when I left a message asking if she would.

5 December 2025
Rated 5 out of 5 stars

Competitive insurance quotes

I came across Sharrocks online when I needed a quote for a commercial building, which I was having difficulty getting. They provided me with one swiftly along with quotes for two apartments I had. The fact that I was dealing with one person was a big bonus for me the quote provided was very competitive. I have since put three more properties with them all dealing with the same person, all competitive quotes.

1 December 2025
Rated 5 out of 5 stars

Highly recommend

Very approachable, listens to clients needs and matches products to match as best as possible. Professional, great communication and efficient.

Would highly recommend.

14 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look