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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive performance, with many using them for years without issues. The customer service is frequently highlighted as exceptional, with people appreciating the helpful, responsive, and knowledgeable staff who provide excellent support and quick resolutions. However, some customers also noted minor issues, such as a few lights requiring repair or arriving with shipping damage, though these were often resolved quickly by customer support. A few people mentioned that the mounting brackets on some products could be improved, and one reviewer experienced a product failure shortly after purchase that was not replaced.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the high quality,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the improved build quality of new... See more

Customer service

People report positive experiences with customer service, highlighting their responsiveness, helpfulness, and... See more

Service

Users describe positive interactions with service. Many customers praise the top-notch customer service,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the helpfulness and professionalism of... See more

Based on these reviews

Rated 5 out of 5 stars

I was in the market for a higher quality laser than the ones sold on Amazon or Ali baba and I discovered the Shehds brand. After doing some heavy due diligence, I decided to pull the trigger on the 12... See more

Company replied

Rated 5 out of 5 stars

I’ve gotten my full gear from SHEHDS, including lasers, pars, moving heads, washes. They are all incredibly great, I’ve had my fixtures for over 4 years and never had any issues, some regular maintena... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the SHEHDS 19x15W LED RGBW Moving Head with Zoom & Wash Stage Light, and I couldn’t be happier. The build quality is solid, the light output is impressive, and the zoom and wa... See more

Company replied

Rated 5 out of 5 stars

I have Several of the SHEHDS par wash lights in different configurations. I also have the 150w beam mover lights. All of those have operated flawlessly. They are well built, especially the waterproof... See more

Company replied


Company details

  1. Stage lighting equipment supplier

Written by the company

SHEHDS is a stage lighting manufacturer. We have diversified designs, speedy delivery, offordable price, good service. Established in 2015, SHEHDS keeps high level of quality and material. Our products have passed safety tests including CE, ROHS, UL, FCC, TP, TC, SAA and more. The company is on the way to one of the most recognized and trusted brands in the stage lighting industry. Our commitment is to provide exceptional customer service. To ensure speedy delivery, we own multiple warehouses in the United States, Spain, France, Czech Republic and Russia. Our stage equipments is currently being sold and used in over one hundred countries worldwide. SHEHDS' mission is to grow as one of the top stage lighting suppliers in the world. We welcome resellers, drop shipping and OEM.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great price, great effects!

I have purchased many times from Shehds. In total, I purchased more than 40 LED Beam 300W, 40 Galaxy Jet 3-in-1, 70 RGBW Moving Head with Zoom & Wash, and 20 RGB strobes. Everything works great. For some small problems, Shehds immediately sent me spare parts with instructions, and they were very easy to fix. The first lights I bought have been working for 2 years, almost every day, and no problem at all. The price for the quality is the best.

7 December 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thank you for your comment, we will continue to maintain this.

Rated 5 out of 5 stars

Great experience with Shehds /Sherwin!

I highly recommend working with this company, and Sherwin in particular. I really appreciated how quickly my inquiries were handled, which is why I have already placed three orders. The products are excellent and competitively priced, and the delivery process is very efficient. Shehds, a trusted company

27 November 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thank you for your comment. We will continue to maintain and optimize this process.

Rated 5 out of 5 stars

SHEHDS 19x15W LED RGBW

I recently purchased the SHEHDS 19x15W LED RGBW Moving Head with Zoom & Wash Stage Light, and I couldn’t be happier. The build quality is solid, the light output is impressive, and the zoom and wash functions work perfectly for my setup. The fixture performs smoothly and delivers vibrant colors with great flexibility.

What impressed me even more was the customer support from SHEHDS. They responded quickly, were very helpful, and made the entire experience even better.

Overall, I’m fully satisfied with both the product and the support. Highly recommended!

2 December 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thank you so much for your comment, we will continue to do so.

Rated 5 out of 5 stars

Based on my experience of Shehds, and their people, I trust them!

The individual I spoke with was very courteous and helpful… and also honest! They were also patient whilst I made my mind up!!
Most of my lighting inventory is Shehds, and I was initially hesitant, but I can confirm the products so far have been good, and great VFM. The support, whilst it’s different in approach, in the sense they’ll send you spare parts rather than accepting returns, has been fine! I’ve only had one issue, which they quickly resolved!

2 December 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thank you for your positive review.

Rated 4 out of 5 stars

I ordered a 3-watt laser & interlock.

I ordered a 3-watt laser, which shipped to me here in the United States from the United States address. But all lasers need to be sold with their safety interlocks. The laser alone without the interlock, does not function. So of course I ordered the interlock at the same time in the same order, but they didn't have any interlocks in the United States. So I had to wait until the delivery from China arrives to use the laser. Not great. The interlock should be included with the laser, even if the bundle price is more. More importantly, they should be shipped together. Edit: As of now, they have interlocks w 10M cables in the USA. Be careful to select USA if that's where you are.

20 November 2025
SHEHDS logo

Reply from SHEHDS

We are very sorry for the inconvenience. All our laser lights are equipped with safety locks. Your order may have lacked a safety lock due to an oversight by the packing staff. You can contact customer service for compensation.

Rated 1 out of 5 stars

I bought 2 lasers 1 works and one…

I bought 2 lasers 1 works and one doesnt trying to connect to ilda to quick show bought brand new cables and one doesnt work with ilda and emailed and never got a reply back it been a week I got want to replace the laser

21 November 2025
SHEHDS logo

Reply from SHEHDS

Apologies for the inconvenience! We’re taking full responsibility—provide your order number, and we’ll replace the laser promptly.

Rated 5 out of 5 stars

Good experience with Nicole who helped…

Good experience with Nicole who helped me to fix a problem I met with my 3W Laser. I had a very good communication with Nicole who explained me how to use the laser, ... Thanks a lot.

28 November 2025
Unprompted review
SHEHDS logo

Reply from SHEHDS

Thank you for your positive review.She was also very happy.

Rated 5 out of 5 stars

Great products and fast shipping

During the last year I have bought 2 x 275 watt beams, 6 uplights, cases + some smaller LED mowing heads.
Orders from European warehose was delivered in 3 days, and orders via air from China is approximately 6-7 business days under way.
The last order I got was 6 battery powered uplights. Great value product, lots of light, easy to use in stand alone mode, and the wireless dmx works great as well.
Order no. 86202521134
Next thing I am looking to get will be some LED beams.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Purchase

I have purchased cold sparks, stage lights, moving heads, up lights all from Shehds and everything works great. I have done a few events and everything has worked to expectation. Their customer service was fast to reply to any email or messages.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I been buying from this company for…4 years

I been buying from this company for years now. I have bought over 20 moving head lights from them. Their customer support is great, usually they respond at their earliest convenience. Will continue to do business in the future. Their quality is great, when you need parts they will do their best to send it as fast as they can. Give them a try!

16 September 2025
Unprompted review
Rated 4 out of 5 stars

The support team was very helpful

The support team was very helpful. I would've given them a 5 star review if I could've called their costumer service but instead everything is online. However, besides that personal preference, it was all in all a great experience thank you Shehds and a special thanks to Shelby and Olivia.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

We are a reseller of Shehds products…

We are a reseller of Shehds products and an event service provider based in the south of France.
We have been working with Shehds Lighting for some time now and are always impressed by their great customer service and reliable products.
Our recent order was handled quickly and professionally. The communication was smooth, and the shipping from the EU warehouse was fast.
We really appreciate the support provided by Ava and the team — highly recommended!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

SHEHDS 5 ⭐️⭐️⭐️⭐️⭐️

I have been a shehds customer for years. In my events I use lighting and effects machines from your brand and I couldn't be happier. Manufacturing quality and resistance 5 stars. Also highlight the good treatment and kindness of their salesperson Zack. I will definitely continue liking this brand.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Mini beam 7r


I'm happy with the 7r beams so far. They're very nice and affordable lamps. I also received good service when I bought them.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Great price/performance

Great price/performance, excellent customer support, lightning fast responses and shipping. I wish I could get such service for everything in my life.

4 November 2025
Unprompted review
Rated 4 out of 5 stars

Great price, but loud

Great price. However the fan is soooo loud, so loud that I’m debating opening up the unit and swapping out the fan with a quieter one. Spend the extra $10 for a better fan choice.

22 October 2025
Rated 5 out of 5 stars

Very fast shipping, Excellent Customer Service

So I’m a pro DJ, who is finally adding to my light set up and I put my order in for SHEDHS and I was shocked to see how fast the order started shipping almost the rain next day that things out the door which was amazing and a few things were not in stock for my order, but the customer service was incredible in sending me options and getting my order rectified and even when I didn’t respond quickly, they followed up with me to make sure that my items would get out on time and provide provided excellent customer service I would highly recommend this company and look forward to buying more.

1 November 2025
Unprompted review

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